These prices are only a guideline, please contact Trinity Homecare - Kent to find out the exact price for your requirements.
Trinity Homecare - Kent has a Review Score of 9.1 (9.125) out of 10, based on 7 reviews in the last 2 years.
Over all time Trinity Homecare - Kent has 12 reviews.
4.0 out of 5
Thanks for taking the time to share your feedback. We're really glad to hear that the team is showing compassion and understanding towards your mum - that's so important to us.We're sorry to hear about the issues you've experienced with communication and note-keeping. We understand how frustrating that must be and we'll follow up with the team to make sure these points are addressed. Your feedback helps us improve, and we really appreciate you being open about it.If you'd like to speak with us directly about anything specific, please don't hesitate to get in touch.Best regards,The Trinity Homecare Team
5.0 out of 5
Thank you for your review. We're really pleased to hear that you're happy with the care and support being provided. It's great to know the carer is doing a fantastic job and that you've felt well supported by the manager and the wider team.We really appreciate the recommendation - it means a lot. If there's anything you need or any way we can improve, just let us know.Best regards,The Trinity Homecare Team
4.0 out of 5
Dear P B,Thank you for your kind words and for taking the time to share your feedback again. We're so pleased to hear that your carer continues to meet your needs and provide excellent support.We appreciate your understanding around the areas where our carers are limited by policy. Please don't hesitate to let us know if there's anything else we can do to help.Warm regards,The Trinity Team
5.0 out of 5
Thank you for taking the time to submit a review. I am glad we were able to support you and your brother at a time of need.
4.0 out of 5
Thank you so much for taking the time to share your feedback. We're really pleased to hear that you find all our carers to be consistently good. That's exactly the standard of care we strive to deliver every day. We also appreciate your comment about the early start - and admire your understanding and adaptability. Thank you once again for your honest feedback and for trusting us with your care. From all the team at Trinity Homecare
5.0 out of 5
Thank you so much for your lovely words. I will make sure our team at Edenbridge are made aware of your review.
4.0 out of 5
Dear C P,Thank you very much for taking the time to share your kind and thoughtful feedback about your mum's care. We're so pleased to hear that her last two carers have made a positive difference and that any concerns have been promptly addressed. Ensuring consistent, compassionate, and responsive care is something we strive for every day, and it's heartening to know your mum feels well cared for, clean, and comfortable.We also truly appreciate your comments regarding the value of having a clearer outline of reasonable expectations. That's incredibly helpful input and something we will review internally to support more open communication and peace of mind for families like yours.Thank you again for your continued trust in our team and for your kind words about the staff. It means a great deal to all of us.From the Trinity Homecare team
5.0 out of 5
Dear Alan,
Thank you for taking the time to write a review, we are pleased to hear that you are happy with our care and the carers are good company.
Best wishes,
The Genuine Care Team
5.0 out of 5
Dear Robert,
Thank you very much for taking the time to write a review. It is lovely to hear of the bond you have with your carers.
Best wishes,
The Genuine Care Team
5.0 out of 5
Dear Patricia,
Thank you for taking the time to write a review and for your comments. It is great to hear that you are enjoying the continuity of care, which we feel is important to our clients.
Best wishes,
The Genuine Care Team
5.0 out of 5
Thank you for taking the time to write a review, we are so pleased that you are happy with your mum's care and overall service.
Best wishes
The Genuine Care Team.
5.0 out of 5
Thank you for taking the time to write a review. We are very pleased to hear that you are happy with the care that your mother receives.
Best wishes. The Genuine Care Team.
The Review Score of 9.1 (9.125) out of 10 for Trinity Homecare - Kent is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Trinity Homecare - Kent is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
Having spent 10 years as an NHS associate practitioner, Ellie brings a wealth of care experience to the Genuine team and serves as the Registered Manager for the business.
Having joined Genuine in 2013, Alina works as our live-in care supervisor. During her time with the company, Alina has completed her Level 5 Diploma in Leadership and Management for Health and Social Care and has been a part of the team to has consistently delivered an ‘Outstanding’ CQC rating.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare - Kent to verify any information. View our terms and conditions. Trinity Homecare - Kent has an Enhanced Service - more info.
