Trinity Homecare - Worcester Park

Central House (2nd Floor), 1-15 Central Road, Worcester Park KT4 8EG
Review Us
9.7 52 Reviews
  • Trinity Homecare - Worcester Park, Worcester Park
Trinity Homecare: Compassionate Care Tailored to You

Rated 'Outstanding' by the Care Quality Commission (CQC) (October 2025), Trinity Homecare is an award-winning provider of home care services, dedicated to enriching lives and empowering individuals to live safely and confidently in the comfort of their own homes.

Why Choose Trinity Homecare?

With over two decades of experience, the mission is to provide heartfelt care and support that meets unique needs. Whether it’s a little help with daily tasks, companionship, or specialist care for complex conditions like dementia, the expert team is available to help every step of the way.

Services Offered:

Companionship and Home Help: Perfect for those who need a friendly face and a helping hand.

Daily Personal Care: Supporting everyday needs with dignity and respect.

Live-in Care: Providing round-the-clock assistance and companionship for peace of mind.

Specialist Care: Tailored care for conditions such as dementia, Parkinson’s, and more.

Key Highlights:

Rated ‘Outstanding’ by CQC

Multi-award-winning care provider

24/7 support and access to dedicated care teams

Flexible care plans tailored to individual needs

Trinity Homecare’s core values of being personal, trusted, and caring are at the heart of everything. The highly trained and compassionate team is committed to supporting individuals through life’s journeys, ensuring comfort, safety, and well-being every day.

Contact Today

Discover how Trinity Homecare can provide support for loved ones. Call now to speak with the friendly team and arrange a no-obligation consultation.

Making the journey at home as comfortable and fulfilling as possible.

Care Provided by Trinity Homecare - Worcester Park

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £40.75
  • Weekly Live-in Care Fees: £1190 – £2646

These prices are only a guideline, please contact Trinity Homecare - Worcester Park to find out the exact price for your requirements.

Contact Trinity Homecare - Worcester Park to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Trinity Homecare - Worcester Park to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Summer Smith (Registered Manager)

Trinity Homecare - Worcester Park Reviews (52)

9.7

Trinity Homecare - Worcester Park has a Review Score of 9.7 (9.724) out of 10, based on 15 reviews in the last 2 years.
Over all time Trinity Homecare - Worcester Park has 52 reviews.

Overall Experience
  • 44
  • 6
  • 0
  • 2
  • 0
Date Published
  • 52
  • 7
  • 12
  • 15
  • 37
Reviewer Connection to Trinity Homecare - Worcester Park
  • 19
  • 14
  • 8
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 52, showing 1-20
Review from Andrew E (Son of Client) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father urgently needed in home care and a friend of the family recommended Trinity. As we were new to this service our family were a little anxious. However, right from the very first meeting we had Trinity were super attentive, professional and rapid in providing peace of mind and care resources
to support my fathers needs.
The care team were all wonderful caring and friendly people building a very good and trusting rapport with my father, treating him with great dignity too. As his care needs changed, Trinity's Management Team and Carers were agile in stepping up to support my fathers needs. I cannot speak highly enough about Trinity, our family are so grateful for their wonderful work.
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkThank you so much, Andrew, for taking the time to share such a thoughtful review.
We know how stressful it can be when care is needed urgently, and we are really pleased that our team was able to support your family quickly and help provide reassurance during what is often a very anxious time. It means a great deal to hear that your father was treated with dignity and that a trusting relationship was built with him as his needs evolved.

Your kind words about our carers and management team will be shared with them. They will be incredibly proud to know the difference their care, professionalism and flexibility made to your family.

Thank you again for trusting Trinity Homecare. We are truly grateful to have been able to support you and your father.

Warm regards,

The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mark F (Son of Client) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring, Helpful, professional and supportive.


Great communication and a thorough assessment of my mother's needs. Lovely to see her hugging the carer when she arrives. Her dementia makes her very nervous, but now she looks forward to the support

Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkThank you very much for taking the time to share your experience, Mark.
We are delighted to hear how positively your mother has responded to her care and especially that she now looks forward to her carer's visits. Knowing that she feels reassured and comfortable, particularly given how dementia can cause anxiety, means a great deal to our whole team.
We're also pleased that you found the communication and assessment process thorough and supportive. Treating every client with dignity, kindness and professionalism is at the heart of what we do, and your feedback is a real encouragement to our carers and management team alike.
Thank you again for your trust in Trinity Homecare and for sharing such thoughtful feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Linda B (Daughter of Client) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity has provided a highly professional and friendly service for my mum. The carers are warm, friendly, attentive to the care plan and a huge help to mum. They respond promptly to any changes and with efficiency. Exceptional.
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkThank you for taking the time to share your feedback. We are delighted to hear that your mum has received such a positive experience and that our carers have made a meaningful difference through their warmth, professionalism and attentiveness. Providing responsive, dignified and high quality care is central to what we do, so your comments are greatly appreciated and will be shared with the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L M (Daughter of Client) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has benefitted from live-in 24/7 care from Trinity for the last 18 months, starting after a spell in hospital. The whole process has been a positive experience, with two very professional, caring carers over that time. Her needs have been met, she has been well looked after with compassion.
The area manager is also very professional and offers a high quality service, frequently checking in with mum, visiting her and mantaining good communication with me regarding mum's care. I have no hesitation in recommending Trinity for their service.
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkThank you for taking the time to share such a thoughtful review. It means a great deal to hear how well your mother has settled with her live in care and that the team has helped her feel safe, supported and comfortable over the past 18 months. Your comments about the carers and the regular contact from our local manager are truly appreciated. Knowing that you feel confident in the care your mother receives is incredibly important to us. We remain fully committed to supporting her with warmth and professionalism every day.
From the whole Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H S (Daughter of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had visiting care from Trinity for some years. After a recent spell in hospital she needed a good deal of short-term extra care, which was excellent, and has now moved to live-in care. We were rather anxious, but it is working out exceptionally well, both in terms of the quality of the care
and the companionship. We're grateful to Trinity for sorting it out so quickly and easily.
Reply from Chloe Standen, Group Graphic Designer at Trinity Homecare - Worcester ParkThank you so much for your kind words. We're delighted to hear that your mother's transition from visiting care to live-in care has gone so smoothly and that she's receiving both the practical support and companionship she needs. It is wonderful to know we were able to make the process straightforward and reassuring for you. We'll be sure to share your feedback with everyone involved in her care. Best wishes, Trinity Homecare team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K R (Mother of Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent communication. Ladies are always on time. Very efficient and kind. Any change documented. Very happy!
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkDear K R,Thank you for taking the time to leave such a lovely review. We are delighted to hear that our care team are punctual, efficient and kind, and that our communication has been clear with any changes documented. Providing consistent, dignified care is so important to us and it is wonderful to know this matches your experience.If there is anything more we can do, please get in touch with your local Trinity office or ask for the Registered Manager and we will be happy to help.Thank you for trusting Trinity Homecare with your loved one's care.The Trinity Homecare team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen A (Sister of Client) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is disabled and dependent upon full time live-in care. We have been working with Trinity over the past few months and throughout that journey they have gone to extraordinary lengths to ensure that the care he receives is outstanding. The focus has been on providing a comprehensive package
for my brother to enable him to live his life as near normal as possible. The care has been exceptional from the carers and the care manager has always been on hand to help us overcome huge challenges at times. Communication has been excellent and the manager goes the extra mile to support both my brother and myself. The carers are reliable, trustworthy and considerate to my brother at all times and they always go beyond what is expected to support him respecting his dignity and choices. Live-in carers do a remarkable job and my brother now benefits from using a small network of carers from Trinity that support him in everyway. A huge thank you to the care manager and carers.
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkThank you so much for taking the time to share your thoughtful and detailed feedback. We are truly delighted to hear that your brother has been receiving such a high standard of care and that our team has been able to make a positive difference for both him and your family.Your kind words about the carers' reliability, compassion, and respect for your brother's dignity mean a great deal to us. We are equally pleased to know that the care manager's support, communication, and dedication have been so valuable in overcoming challenges along the way.We are incredibly proud of our live-in care team and will ensure your gratitude is shared with them. It is our privilege to work with you in creating a care package that helps your brother live as full and independent a life as possible.Thank you once again for your trust in Trinity Homecare.The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joan G (Daughter of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity have been looking after my Mum since she returned home after a stroke in 2021. I have always been very grateful to know that the care she receives is personalised and thoughtful. She enjoys the company of all the staff who visit her and we appreciate the opportunity to regularly review how things
are going so that we can make things work most effectively.
I have been particularly impressed how different carers have suggested ideas of how to make life easier and more comfortable stemming from their experience with other clients. They always work with the utmost respect for Mum (and her family carers) and show deep commitment and loyalty to those they work with.
The admin team are always available and have been very flexible when unforeseen events occur and appointment times have needed to be modified. Being able to use the app to see when appointments are scheduled and what has occurred is a definite plus as well.
Thank you Trinity!
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkThank you for sharing such a thoughtful review. It has been our privilege to support your mum since her return home in 2021, and we are so pleased to hear that the care she receives continues to feel personalised and thoughtful.We're glad she enjoys the company of our team and that you value the opportunity to review and adapt her care. It's wonderful to know that our carers' suggestions, drawn from their wider experience, have made a positive difference to her comfort and daily life. We also appreciate your kind words about the respect, commitment and loyalty shown by our care and office teams - this means a great deal to us.It's also good to hear the app is proving useful in keeping you updated and helping you feel connected to your mum's care. Your trust in us is something we never take for granted, and we look forward to continuing to support your mum and family.The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Steve J (Son of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is 93 and has lived on her own for several years after dad died. I live 250 miles away and my brother is 100 miles away so we relied on neighbours who have been helpful beyond belief. It came to a point where mum needed more assistance so we approached Trinity Homecare who recommended the live-in
carer option as mum wanted to stay in the house she has lived in for nearly 40 years. The carer has developed a nice relationship with mum and it is good to know that she has regular company. It is also a relief to me that she is happy and well cared for.
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkThank you for sharing your experience. We understand how important it is for your mum to remain in the home she has loved for so many years, and we are so pleased that our live-in care option has provided the support she needs while allowing her to stay in familiar surroundings.It's wonderful to hear that your mum has developed a good relationship with her carer and that she enjoys regular company. Knowing she is happy, well cared for, and has companionship is exactly the outcome we strive for, and we are glad this also gives you and your brother peace of mind from a distance.We truly appreciate the trust you and your family have placed in us and look forward to continuing to support your mum.The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K L (Daughter of Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been incredibly fortunate to have Trinity Homecare look after Dad. The carers are excellent and look after him with great care. At times of illness, the carers have gone above and beyond sitting with Dad for hours and nursing him. The Manager is always available if we need any assistance and
visits often to check Dad is happy. Trinity Homecare have without doubt enriched Dad's life.
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkThank you for your heartfelt feedback. We are so pleased to hear that our carers have provided your dad with excellent care and compassion, especially during times of illness. It means a great deal to know that their dedication and willingness to go above and beyond have brought comfort and support to him and your family.We're also glad that our manager's availability and regular visits have helped ensure your dad's happiness and wellbeing. Knowing that our care has enriched his life is the highest compliment we could receive, and we are truly grateful for your trust.The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Hugh M (Son of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care staff are punctual, consistent and reliable. They are very willing to support my parents with appropriate activities and equally happy to support them emotionally by befriending them.
The office staff are professional, listen well and responsive to issues when (and if they arise).
It is
very good to know that we and my parents have consistent care by those regularly visiting the house and the office staff..
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkDear HughThank you for your kind words and for taking the time to share your experience. We are so pleased to hear that both our care staff and office team have met your expectations for punctuality, consistency, and reliability.It's wonderful to know that our carers are able to provide not only practical support, but also emotional companionship that helps your parents feel valued and connected. We are equally glad that our office staff have been professional, attentive, and responsive whenever needed.Your trust means a great deal to us, and we are committed to maintaining the consistency of care that gives you and your parents peace of mind.The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J E (Daughter of Client) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a client for over two years. In that time she has been looked after extremely well with morning and evening carers. We greatly appreciated that she had the same carer 13 mornings out of 14 and just two different carers in the evening. The support from the office was immense and they
were always available should we have a query. We have nothing but praise for Trinity.
Reply from Kerry Clifton, Senior Marketing Manager at Trinity Homecare - Worcester ParkThank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that your mum has received the care and support she deserves over the past two years. Consistency is so important, and we're glad we could provide that with the same carers for the mornings and a trusted team in the evenings. It's wonderful to know that our office team was always available to assist as needed. Your feedback means a lot to us, and we are grateful for the opportunity to support your mum. Thank you for choosing Trinity Homecare!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from James W (Son of Client) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity Homecare looked after my Mum in her home after she was diagnosed with Dementia. Mum was apprehensive at first at the thought of carers coming into her home but soon saw them as friends rather than carers and really enjoyed their visits. Mum is now in a care home but regularly asks how the carers
are and I would recommend Trinity Homecare to anyone who is looking for care for their older relatives.
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkDear James, Thank you so much for taking the time to leave such a heartfelt review of Trinity Homecare. We're truly honoured to have had the opportunity to care for your mum and to hear that she came to view our carers as friends is incredibly touching. It's wonderful to know that her experience with our team brought her comfort and joy, and we're delighted to have made a positive difference during such an important time in her life. We are so pleased that she continues to think fondly of our carers - it means a lot to us to know that our care is remembered with warmth. If we can ever be of further assistance or support, please don't hesitate to reach out. Thank you once again for your kind words and recommendation - it means the world to us and our team. Warm regards ,The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J C (Husband of Client) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the month in question we expanded and changed the pattern of attendance in an endeavour to meet the more challenging needs presented. We increased the number of daytime hours and introduced cover which served the hours from 22-00 hours to 07-00 hours. Trinity Care responded to these needs immediately
and, wherever possible, endeavoured to provide continuity of personnel. At all times the care provided was tailored to need, caring, thoughtful and compassionate. As well as the carers who attended, those who managed and administered the care were also caring, thoughtful and immediate in response. This was particularly true when matters took a more serious turn and immediate additional support was needed.
Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester ParkHere's a more concise version: Thank you for your kind and thoughtful review. We're so pleased to hear that our team was able to adapt quickly and provide tailored support to meet your loved one's needs during a challenging time. Your recognition of our carers' compassion and the office team's responsiveness means a great deal to us. Providing continuity and personalised care is central to what we do, and we're glad it made a positive difference for you and your family. If we can support you again in the future, please don't hesitate to reach out. Warm regards, The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret B (Wife of Client) published on 5 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been a client of Trinity Homecare since December 2022. Overall, we have experienced a good level of service since that time. Most of the carers who provide care for my husband are kind, courteous and professional, as are senior staff.
However, both my husband and I feel that the service
we get could have been excellent if we had regular carers. We understand and accept there are times when this is not possible. However, of late we are getting told a certain carer is assigned for my husband's care, only to find it being changed at the very last minute, we find this disruptive and unacceptable.
Reply from Trinity Homecare, The Trinity Homecare Team at Trinity Homecare - Worcester ParkThank you for taking the time to share your feedback regarding your experience with Trinity Homecare. We greatly appreciate your kind words about our carers and senior staff, and we are pleased to hear that you and your husband have found them to be kind, courteous, and professional. Your feedback is invaluable to us, and we will certainly take it into account as we strive to improve our services. Our goal is to provide the highest level of care and support, and we acknowledge that regularity in carers plays a crucial role in achieving this. Thank you for bringing this to our attention. If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to contact your Care Manager directly. Best wishes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Richard G (Son of Client) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been looked after by Trinity Homecare for 3 visits a day since March 2023. In the first week of July, my dad’s health worsened significantly and he needed more care than normal, which came in the form of doubling up the carers at each visit and each visit taking much longer than before. During
this time, I was in almost daily contact with staff (sometimes more than once a day), my main contact, to discuss my dad’s needs and occasionally with another carer, again for the same reason. The carers that have looked after my dad since March have always been very conscientious in the care that they have given him. However, during the very difficult time, their care was absolutely fantastic and just couldn’t be faulted and I thank each and every one of them for their efforts. I would highly recommend Trinity Homecare to anyone that needs their help, in the most strongest of terms and have even said the same to one of their directors who I just, totally unexpectedly, happened to bump into.
Reply from The Trinity Homecare Team, The Trinity Homecare Team at Trinity Homecare - Worcester ParkThank you very much for taking the time to write a review. We are so pleased to hear that you are happy with the support and care we have provided, it really means a lot to the team.
Best wishes
The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Naomi S (Daughter of Client) published on 21 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity Homecare came to the rescue of our family who after a recent bereavement and further illness, were in an extraordinarily difficult position around the care of my dad. Trinity Homecare helped to get live in care support within 48 hours and then as our needs have changed have flexed and adapted.
There is a complete feeling of trust between the family and Trinity and Dad receives excellent care from the group of lovely skilled people who work with him. Would thoroughly recommend.
Reply from The Trinity Homecare Team at Trinity Homecare - Worcester ParkDear Naomi,
Thank you so much for taking the time to write a review. We are delighted to of been able to support you and your family and so pleased to hear that your dad is enjoying our care. We will pass on your comments to the team.
Best wishes,
The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from N F (Client) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am paraplegic in in my 80s and Trinity Home Care have looked after me perfectly for several years. My health requires careful management, and this has not been a problem. I look forward to the support I receive for my future years.
Reply from Trinity Homecare Team, Trinity Homecare Team at Trinity Homecare - Worcester ParkThank you for taking the time to write a review and lovely comments. We are pleased to hear that you are happy with the care you receive.
Best wishes,
The Trinity Homecare Team
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anne H (Daughter of Client) published on 31 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity Homecare have been caring for my mum for many months and I am very impressed with their care and attention. They are extremely professional in all matters relating to her care and medication. The carers are all very friendly and chatty to Mum which is a comfort to her. I am always notified if
Mum is unwell or they have any concerns about her. I initially chose Trinity Homecare because I had previous positive recommendations from another elderly lady that they had cared for and I am pleased to say that I am very happy that I did.
Reply from The Trinity Homecare Team at Trinity Homecare - Worcester ParkDear Anne,
Thank you for taking the time to write a review, it is very much appreciated. We are very pleased that you have been impressed with the care and attention your Mum has received whilst in our care and with our service overall.
Best wishes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Maria C (Daughter of Client) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity Homecare have been caring for my mum for the last few months and did an excellent job. All the staff members, carers and office staff, were professional and cared. They alerted surgery and myself when necessary if they felt Mum was in danger in anyway. I could relax when the carer was there,
knowing that they helped Mum in any way they could and updating me every day electronically, which was easy to understand and use. The fact that somebody is on the end of the phone every day is also reassuring.
Reply from The Trinity Homecare Team at Trinity Homecare - Worcester ParkMany thanks for taking the time to write a review and for your positive comments. We are so pleased that you and your mum are happy with our care and that you have peace of mind that your mum is safe and secure whilst living in the comfort of her own home.
Best wishes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Trinity Homecare - Worcester Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Trinity Homecare - Worcester Park is calculated as follows: ( (76 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 86 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Trinity Homecare - Worcester Park is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2025

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (11)

Loading...

Meet the Team (1)

Summer

Summer Smith

Job Title: Registered Manager Joined: 2019

Summer began her career with Trinity as one of our carers. Working her way up, Summer is now a Registered Manager for our visiting care branch in Worcester Park.


As the Registered Manager, Summer actively ensures that our clients receive the highest home care standards. Summer is also responsible for scheduling your visits and reviewing your care plan to ensure you receive bespoke care that fulfils your needs.

Frequently Asked Questions about Trinity Homecare - Worcester Park

What Type of Services does Trinity Homecare - Worcester Park offer?

Trinity Homecare - Worcester Park offers Home Care.

How many Carers does Trinity Homecare - Worcester Park employ?

Trinity Homecare - Worcester Park employs 800 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare - Worcester Park to verify any information. View our terms and conditions. Trinity Homecare - Worcester Park has an Enhanced Service - more info.