These prices are only a guideline, please contact Trinity Homecare - Worcester Park to find out the exact price for your requirements.
Trinity Homecare - Worcester Park has a Review Score of 9.7 (9.708) out of 10, based on 9 reviews in the last 2 years. Over all time Trinity Homecare - Worcester Park has 46 reviews.
Review from Karen A (Sister of Client) published on 12 August 2025
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Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park
Thank you so much for taking the time to share your thoughtful and detailed feedback. We are truly delighted to hear that your brother has been receiving such a high standard of care and that our team has been able to make a positive difference for both him and your family.Your kind words about the carers' reliability, compassion, and respect for your brother's dignity mean a great deal to us. We are equally pleased to know that the care manager's support, communication, and dedication have been so valuable in overcoming challenges along the way.We are incredibly proud of our live-in care team and will ensure your gratitude is shared with them. It is our privilege to work with you in creating a care package that helps your brother live as full and independent a life as possible.Thank you once again for your trust in Trinity Homecare.The Trinity Homecare Team
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Review from Joan G (Daughter of Client) published on 24 July 2025
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Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park
Thank you for sharing such a thoughtful review. It has been our privilege to support your mum since her return home in 2021, and we are so pleased to hear that the care she receives continues to feel personalised and thoughtful.We're glad she enjoys the company of our team and that you value the opportunity to review and adapt her care. It's wonderful to know that our carers' suggestions, drawn from their wider experience, have made a positive difference to her comfort and daily life. We also appreciate your kind words about the respect, commitment and loyalty shown by our care and office teams - this means a great deal to us.It's also good to hear the app is proving useful in keeping you updated and helping you feel connected to your mum's care. Your trust in us is something we never take for granted, and we look forward to continuing to support your mum and family.The Trinity Homecare Team
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Review from Steve J (Son of Client) published on 24 July 2025
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Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park
Thank you for sharing your experience. We understand how important it is for your mum to remain in the home she has loved for so many years, and we are so pleased that our live-in care option has provided the support she needs while allowing her to stay in familiar surroundings.It's wonderful to hear that your mum has developed a good relationship with her carer and that she enjoys regular company. Knowing she is happy, well cared for, and has companionship is exactly the outcome we strive for, and we are glad this also gives you and your brother peace of mind from a distance.We truly appreciate the trust you and your family have placed in us and look forward to continuing to support your mum.The Trinity Homecare Team
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Review from K L (Daughter of Client) published on 23 July 2025
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Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park
Thank you for your heartfelt feedback. We are so pleased to hear that our carers have provided your dad with excellent care and compassion, especially during times of illness. It means a great deal to know that their dedication and willingness to go above and beyond have brought comfort and support to him and your family.We're also glad that our manager's availability and regular visits have helped ensure your dad's happiness and wellbeing. Knowing that our care has enriched his life is the highest compliment we could receive, and we are truly grateful for your trust.The Trinity Homecare Team
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Review from Hugh M (Son of Client) published on 22 July 2025
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Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park
Dear HughThank you for your kind words and for taking the time to share your experience. We are so pleased to hear that both our care staff and office team have met your expectations for punctuality, consistency, and reliability.It's wonderful to know that our carers are able to provide not only practical support, but also emotional companionship that helps your parents feel valued and connected. We are equally glad that our office staff have been professional, attentive, and responsive whenever needed.Your trust means a great deal to us, and we are committed to maintaining the consistency of care that gives you and your parents peace of mind.The Trinity Homecare Team
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Review from J E (Daughter of Client) published on 13 February 2025
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Reply from Kerry Clifton, Senior Marketing Manager at Trinity Homecare - Worcester Park
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that your mum has received the care and support she deserves over the past two years. Consistency is so important, and we're glad we could provide that with the same carers for the mornings and a trusted team in the evenings. It's wonderful to know that our office team was always available to assist as needed. Your feedback means a lot to us, and we are grateful for the opportunity to support your mum. Thank you for choosing Trinity Homecare!
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Review from James W (Son of Client) published on 17 December 2024
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Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park
Dear James, Thank you so much for taking the time to leave such a heartfelt review of Trinity Homecare. We're truly honoured to have had the opportunity to care for your mum and to hear that she came to view our carers as friends is incredibly touching. It's wonderful to know that her experience with our team brought her comfort and joy, and we're delighted to have made a positive difference during such an important time in her life. We are so pleased that she continues to think fondly of our carers - it means a lot to us to know that our care is remembered with warmth. If we can ever be of further assistance or support, please don't hesitate to reach out. Thank you once again for your kind words and recommendation - it means the world to us and our team. Warm regards ,The Trinity Homecare Team
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Review from J C (Husband of Client) published on 13 December 2024
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Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park
Here's a more concise version: Thank you for your kind and thoughtful review. We're so pleased to hear that our team was able to adapt quickly and provide tailored support to meet your loved one's needs during a challenging time. Your recognition of our carers' compassion and the office team's responsiveness means a great deal to us. Providing continuity and personalised care is central to what we do, and we're glad it made a positive difference for you and your family. If we can support you again in the future, please don't hesitate to reach out. Warm regards, The Trinity Homecare Team
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Review from Margaret B (Wife of Client) published on 5 July 2024
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Reply from Trinity Homecare, The Trinity Homecare Team at Trinity Homecare - Worcester Park
Thank you for taking the time to share your feedback regarding your experience with Trinity Homecare. We greatly appreciate your kind words about our carers and senior staff, and we are pleased to hear that you and your husband have found them to be kind, courteous, and professional. Your feedback is invaluable to us, and we will certainly take it into account as we strive to improve our services. Our goal is to provide the highest level of care and support, and we acknowledge that regularity in carers plays a crucial role in achieving this. Thank you for bringing this to our attention. If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to contact your Care Manager directly. Best wishes.
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Review from Richard G (Son of Client) published on 26 July 2023
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Reply from The Trinity Homecare Team, The Trinity Homecare Team at Trinity Homecare - Worcester Park
Thank you very much for taking the time to write a review. We are so pleased to hear that you are happy with the support and care we have provided, it really means a lot to the team.
Best wishes
The Trinity Homecare Team
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Review from Naomi S (Daughter of Client) published on 21 July 2023
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Reply from The Trinity Homecare Team at Trinity Homecare - Worcester Park
Dear Naomi,
Thank you so much for taking the time to write a review. We are delighted to of been able to support you and your family and so pleased to hear that your dad is enjoying our care. We will pass on your comments to the team.
Best wishes,
The Trinity Homecare Team
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Review from N F (Client) published on 13 July 2023
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Reply from Trinity Homecare Team, Trinity Homecare Team at Trinity Homecare - Worcester Park
Thank you for taking the time to write a review and lovely comments. We are pleased to hear that you are happy with the care you receive.
Best wishes,
The Trinity Homecare Team
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Review from Anne H (Daughter of Client) published on 31 May 2023
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Reply from The Trinity Homecare Team at Trinity Homecare - Worcester Park
Dear Anne,
Thank you for taking the time to write a review, it is very much appreciated. We are very pleased that you have been impressed with the care and attention your Mum has received whilst in our care and with our service overall.
Best wishes.
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Review from Maria C (Daughter of Client) published on 30 May 2023
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Reply from The Trinity Homecare Team at Trinity Homecare - Worcester Park
Many thanks for taking the time to write a review and for your positive comments. We are so pleased that you and your mum are happy with our care and that you have peace of mind that your mum is safe and secure whilst living in the comfort of her own home.
Best wishes.
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Review from Jane B (Daughter of Client) published on 26 May 2023
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Reply from Trinity Homecare Team, Trinity Homecare Team at Trinity Homecare - Worcester Park
Hi Jane,
Many thanks for taking the time to write a review and for your positive comments. We are so pleased that you found arranging live-in care for your mum so easy and you were happy with the care and felt reassured that she would be well cared for by us.
Best wishes
The Trinity Homecare Team
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Review from Naomi K (Granddaughter of Client) published on 18 May 2023
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Reply from The Trinity Homecare Team at Trinity Homecare - Worcester Park
Hi Naomi,
Thank you for taking the time to write a review and for your lovely comments. We are very pleased to hear that your grandmother has enjoyed our care and you have been happy with the level of care she has received. It is also good to know that the administrative side was easy to navigate as we do try to make it as easy as possible.
Best wishes,
The Trinity Homecare Team
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Review from Lesley A (Daughter of Client) published on 16 May 2023
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Reply from Julie Flatt, Marketing Manager at Trinity Homecare - Worcester Park
Thank you for taking the time to write a review, we are so pleased that you are happy with the care your mum is receiving.
Best wishes,
Trinity Homecare Team
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Review from Dilys B (Client) published on 3 May 2023
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Reply from The Trinity Homecare Team, The Trinity Homecare Team at Trinity Homecare - Worcester Park
Many thanks for taking the time to write a review. We am sorry to hear of your experience with us. Having looked into your comments, we understand that the issues raised were investigated and the outcome discussed with you.
If you would like to discuss anything further please contact your Care Manager.
Best wishes
The Trinity Homecare Team
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Review from Stephen D (Power of Attorney of Client) published on 10 June 2022
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Review from G C (Daughter of Client) published on 24 August 2021
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The Review Score of 9.7 (9.708) out of 10 for Trinity Homecare - Worcester Park is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.808 for Trinity Homecare - Worcester Park is calculated as follows: ( (45 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 52 Ratings = 4.808
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Trinity Homecare - Worcester Park is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Feb 2019
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Job Title: Registered Manager
Joined: 2014
Barbara joined Trinity Homecare in April 2014 as a part-time Visiting Carer. Since then, she has never looked back. Barbara believes that a career in care is one of the most fulfilling and rewarding of jobs and loves working with the team at Trinity.
Before joining Trinity, Barbara worked as a district manager for Surrey County Council supporting a large number of college restaurants. Over the past few years, Trinity Homecare has enabled her to gain professional experience and valuable skills and opened her eyes to other possibilities. Barbara is currently completing the Level 3 Certificate in Assessing Vocational Achievement.
She is delighted to be working with a fantastic team of live-in Care Assistants, clients and their loved ones. She thoroughly enjoys her role in providing tailored care and support to all of Trinity's clients and their families.
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