Trinity Homecare - Worcester Park

Central House (2nd Floor), 1-15 Central Road, Worcester Park KT4 8EG
Review Us
9.7 52 Reviews
  • Trinity Homecare - Worcester Park, Worcester Park
Trinity Homecare: Compassionate Care Tailored to You

Rated 'Outstanding' by the Care Quality Commission (CQC) (October 2025), Trinity Homecare is an award-winning provider of home care services, dedicated to enriching lives and empowering individuals to live safely and confidently in the comfort of their own homes.

Why Choose Trinity Homecare?

With over two decades of experience, the mission is to provide heartfelt care and support that meets unique needs. Whether it’s a little help with daily tasks, companionship, or specialist care for complex conditions like dementia, the expert team is available to help every step of the way.

Services Offered:

Companionship and Home Help: Perfect for those who need a friendly face and a helping hand.

Daily Personal Care: Supporting everyday needs with dignity and respect.

Live-in Care: Providing round-the-clock assistance and companionship for peace of mind.

Specialist Care: Tailored care for conditions such as dementia, Parkinson’s, and more.

Key Highlights:

Rated ‘Outstanding’ by CQC

Multi-award-winning care provider

24/7 support and access to dedicated care teams

Flexible care plans tailored to individual needs

Trinity Homecare’s core values of being personal, trusted, and caring are at the heart of everything. The highly trained and compassionate team is committed to supporting individuals through life’s journeys, ensuring comfort, safety, and well-being every day.

Contact Today

Discover how Trinity Homecare can provide support for loved ones. Call now to speak with the friendly team and arrange a no-obligation consultation.

Making the journey at home as comfortable and fulfilling as possible.
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Care Provided by Trinity Homecare - Worcester Park

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £40.75
  • Weekly Live-in Care Fees: £1190 – £2646

These prices are only a guideline, please contact Trinity Homecare - Worcester Park to find out the exact price for your requirements.

Contact Trinity Homecare - Worcester Park to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Trinity Homecare - Worcester Park to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Summer Smith (Registered Manager)

Trinity Homecare - Worcester Park Reviews (52)

9.7

Trinity Homecare - Worcester Park has a Review Score of 9.7 (9.724) out of 10, based on 15 reviews in the last 2 years.
Over all time Trinity Homecare - Worcester Park has 52 reviews.

Overall Experience
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Date Published
  • 52
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  • 15
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Reviewer Connection to Trinity Homecare - Worcester Park
  • 19
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Total of 52, showing 21-40
Review from Jane B (Daughter of Client) published on 26 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the first time we have arranged a live-in carer for my mum, and I found the process really easy. A very informative initial phone call followed by written confirmation of all the details, an assessment of my mum’s needs by the local manager, who was very helpful and then notes on the carers
available. I was able to ring our choice of carer in advance for a chat, and she proved to be excellent. She was very kind and competent, and Mum got on very well with her, and I was totally reassured that Mum would be safe and contented while I was away.
Reply from Trinity Homecare Team, Trinity Homecare Team at Trinity Homecare - Worcester ParkHi Jane,
Many thanks for taking the time to write a review and for your positive comments. We are so pleased that you found arranging live-in care for your mum so easy and you were happy with the care and felt reassured that she would be well cared for by us.
Best wishes
The Trinity Homecare Team
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Review from Naomi K (Granddaughter of Client) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Trinity Homecare had been caring for my 101-year-old grandmother for the past two years. As a family, we couldn't have asked for better care. The staff were incredibly helpful and friendly and the level of care and compassion were the best we could hope for. The administrative side of things was also
easy to negotiate, and again, the staff were helpful and supportive.
Thank you all at Trinity!
Reply from The Trinity Homecare Team at Trinity Homecare - Worcester ParkHi Naomi,
Thank you for taking the time to write a review and for your lovely comments. We are very pleased to hear that your grandmother has enjoyed our care and you have been happy with the level of care she has received. It is also good to know that the administrative side was easy to navigate as we do try to make it as easy as possible.
Best wishes,
The Trinity Homecare Team
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Review from Lesley A (Daughter of Client) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has stage 6 Alzheimer's, she has always received the most wonderful care from her live-in care team, who treat her with the utmost dignity and respect. We have always found the support and professionalism of the office excellent, which at this very difficult time is very reassuring.
Reply from Julie Flatt, Marketing Manager at Trinity Homecare - Worcester ParkThank you for taking the time to write a review, we are so pleased that you are happy with the care your mum is receiving.
Best wishes,
Trinity Homecare Team
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Review from Dilys B (Client) published on 3 May 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
The carers were good but like the clients are treated very poorly and not supported by the office managers, who were rude, had no empathy, frequently lied and were bullies. Although I had proof of my complaints nobody, however high I went to, wanted to know. So until someone wants to know things won’t
change. Shame because when I first joined Trinity they were great but since they changed by takeover about two years ago things from the Worcester Park branch have deteriorated.
Reply from The Trinity Homecare Team, The Trinity Homecare Team at Trinity Homecare - Worcester ParkMany thanks for taking the time to write a review. We am sorry to hear of your experience with us. Having looked into your comments, we understand that the issues raised were investigated and the outcome discussed with you.
If you would like to discuss anything further please contact your Care Manager.

Best wishes
The Trinity Homecare Team
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Review from Stephen D (Power of Attorney of Client) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely impressed with the care and attention given to my relative, who is delighted with the service provided by the carer she regularly sees and feels that she is always treated respectably. The backup support team are professional and prompt when attending to any enquiries, and it is always
a pleasure dealing with their staff who are consistently courteous and friendly. Very pleased to have chosen this company to provide support to our relative and friend.
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Review from G C (Daughter of Client) published on 24 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Trinity admin on intro, to be excellent. Review and assessment, very good. The care, once established, was superb. The carers, who cared for my father, were empathetic, kind and generous with themselves and their time. I highly commend them and thank them.
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Review from J S (Daughter of Client) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the group of carers for my Mum to be of the highest quality, who over time have fully understood my mum's needs. We are impressed with the team leader and senior carer, in particular their daily monitoring of the carers' reports. Additionally, we have found the guidance given around my
Mum's care to be invaluable.
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Review from I G (Client) assisted by family/friend published on 30 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are sympathetic to my situation and attend to all of my needs most willingly.
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Review from L H (Daughter of Client) published on 28 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents are very happy with the carers. I have found Trinity to be professional well organised, caring, helpful & good communicators.
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Review from David B (Son of Client) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly mother lives independently in her own house, but there are now things which she needs help with. The main area of support and assistance provided by the Trinity carers is with showering safety. This has been hugely successful, and all the carers who have visited my mother these last three
months or so have shown kindness, compassion, patience and friendliness. I cannot praise them highly enough!
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Review from V K (Daughter of Client) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and carers are extremely kind and supportive of all my mother's needs. I find the app which tells me times, visits and a little info as to what happens at visits absolutely brilliant. The two ladies are very helpful in making sure the girls care for all Mums needs. One particular carer has
done over and above what is expected for Mum, especially during all the lockdowns. One lady is unfortunately leaving, but for those who had the pleasure of having, she sets the bar for other carers.
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Review from J S (Daughter-in-law of Client) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Trinity Homecare has been caring for my father-in-law for the last six years. During this time, he has built up a very good relationship with them. This was initially with three calls a day increasing to four. He now has a live-in carer. Trinity carers have always looked after him very well. They have
been kind and patient, at the same time retaining a professional approach. We have always had good communication with the senior staff, who have the same caring approach. We consider ourselves very fortunate to have Trinity looking after my father-in-law, and I wouldn't hesitate to recommend it to others.
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Review from Ethan T (Son of Client) published on 15 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The majority of staff are friendly, well mannered and helpful, and have always treated us with respect. However, there is the occasional lack of cleanliness and professionalism. Overall, Trinity is an excellent company with many caring staff, who will help you regardless of circumstance.
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Review from Janice D (Niece of Client) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank Trinity Homecare for their care of my Auntie who has dementia. They all look after her so well and I am very grateful.
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Review from Sue I (Client) published on 1 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Trinity for my care for a number of years now. The only way to describe Trinity is excellent, they will always go above and beyond to ensure I am taken care of and the carers are all incredibly friendly and professional.
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Review from Sarah H (Client) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like the Trinity team and carers. I can call the office anytime. I recommend Trinity to a friend.
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Review from Patricia L (Client) assisted by family/friend published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had my carer for two months, she is extremely professional and caring and treats me with the utmost dignity. I enjoy my food and my carer is very experienced in the kitchen, providing lovely meals.
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Review from Jane H (Daughter of Client) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care of Mum has been kind, consistent, reliable and professional. Excellent communication and we are always confident that Mum is being well cared for.
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Review from Hilary P (Daughter of Client) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very poorly earlier in the year and after leaving hospital, had to go for respite care in a nursing home. Mum's wish was to get back home with a 24 hour carer and that is when Trinity Homecare came into our lives. Mum is happy, healthy and enjoying life thanks to her amazing care provided by
her two carers - her wish has been granted thanks to Trinity. Trinity are respectul, understanding and very efficient.
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Review from Diana P (Client) published on 31 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care as I said 103! excellent and kind, have used other agencies not half as good.
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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Trinity Homecare - Worcester Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Trinity Homecare - Worcester Park is calculated as follows: ( (76 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 86 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Trinity Homecare - Worcester Park is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2025

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (11)

Meet the Team (1)

Summer

Summer Smith

Job Title: Registered Manager Joined: 2019

Summer began her career with Trinity as one of our carers. Working her way up, Summer is now a Registered Manager for our visiting care branch in Worcester Park.


As the Registered Manager, Summer actively ensures that our clients receive the highest home care standards. Summer is also responsible for scheduling your visits and reviewing your care plan to ensure you receive bespoke care that fulfils your needs.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare - Worcester Park to verify any information. View our terms and conditions. Trinity Homecare - Worcester Park has an Enhanced Service - more info.