Trinity Homecare - Sussex

3 High Street, Old Town, Eastbourne BN21 1HG
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9.9 65 Reviews
  • Trinity Homecare - Sussex, Eastbourne
Trinity Homecare – Sussex: Trusted Care with a Personal Touch

Delivering heartfelt support across Sussex, Trinity Homecare (formerly Everycare) provides professional home care services that prioritise compassion, continuity, and peace of mind. With a dedicated team of trained carers, Trinity Homecare ensures individuals feel supported, respected, and valued in the comfort of their own homes.

Why Choose Trinity Homecare?

Since 1997, Trinity Homecare has helped individuals live independently through tailored care that nurtures wellbeing and strengthens the bond between clients and carers. Continuity is key, and familiar faces provide the reassurance and trust that make all the difference.

Services Include:
• Personal care such as washing, dressing, and medication support
• Companionship and social visits
• Support with appointments, shopping, and outings
• Meal preparation and household help
• Live-in care for ongoing, 24/7 support
• Dementia and Alzheimer’s care
• Palliative and end-of-life care
• Night sitting and sleep-in services
• Family support and 24-hour on-call assistance

Careers at Trinity

Trinity is always looking for passionate, reliable carers to join the team. Staff enjoy:
• Flexible hours and excellent pay
• Weekend and evening enhancements
• Mileage, holiday pay, and pension schemes
• Health cash plans and referral bonuses
• Full training and career development

All carers are DBS-checked, insured, and supported to deliver outstanding care.

Contact Today
Discover compassionate, community-based care with Trinity Homecare. Support tailored to every step of the journey.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £40.75
  • Weekly Live-in Care Fees: £1190 – £2646

These prices are only a guideline, please contact Trinity Homecare - Sussex to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Marie Allen (Registered Manager)

Trinity Homecare - Sussex Reviews (65)

9.9

Trinity Homecare - Sussex has a Review Score of 9.9 (9.891) out of 10, based on 17 reviews in the last 2 years.
Over all time Trinity Homecare - Sussex has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Trinity Homecare - Sussex
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Total of 65, showing 1-20
Review from J E (Daughter of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently changed care companies to Trinity and my mother receives care seven days a week. I have been very pleased with the care my mother is receiving and I would totally recommend Trinity to anyone who needed care in their own home.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words. We will pass this on to the care team.

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Review from Samantha M (Daughter of Client) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93 year old Mum has been completely independent until recently. I live a couple of hours drive away so it was very important to us to get good reliable carers. Spoke to several care agencies and Trinity seemed by far the best. The manager who came to see us was very thorough in listening to Mum's
care needs and was interested in Mum as a person not just as a client.
Office staff were great - helping me set the app and adding an extra task - blood pressure readings as requested by GP .
Mum was nervous about having carers but they have all be so kind, helpful and reliable that she now looks forward to seeing them. It's like she has a whole new set of friends.
And I feel confident in leaving her in their care - I love the app. It's great to be able to see that the carer has been and that everything is OK with Mum
A couple of the carers have mention that they have found Trinity a good employer - giving them sufficient travel time between visits
I'd happily recommend Trinity to others
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words. We're truly grateful for your appreciation and are thrilled to hear that our carers and office management are meeting your expectations. We value all feed back we receive, The Trinity Homecare East Sussex Team

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Review from V J (Son of Client) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would just like to say how much we appreciate the carers coming and looking after our Mum.
She really looks forward to there visits and care.
We would really stuck without the cares ,as we are abroad.
Thank you
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you for your review, mum is a pleasure to look after and she always looks forward to the carers visiting. Mum also looks forward to any events we have at the office that she attends.

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Review from V G (Daughter of Client) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding the right care for a loved one is never easy, but Trinity Homecare has truly been a blessing for our family.
From the beginning, their team took the time to understand our father's needs not just medically, but emotionally and socially as well. The carers who visit him aren't just professionals;
they've become trusted companions. They bring warmth, patience, and genuine friendship into his life, which has lifted his spirits.
The personal care they provide is respectful, attentive, and always delivered with dignity. Whether it's helping with daily routines, preparing meals, or simply sitting with him for a chat and a cup of tea, the carers treat him as a person first not just a patient. Their consistency and reliability have also given our family much-needed peace of mind.
We are incredibly grateful for the professionalism, compassion, and dedication. They don't just provide care they provide comfort, respect, and real human connection. We couldn't recommend them more highly.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words we are pleased that the care is going so well and the team are working well and dad has responded well to them.

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Review from M H (Son of Client) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family have been thrilled by the excellent quality of care Trinity Home Care - Sussex have provided for my mother. In particular the care manager, who was the first person we met. She helped coordinate the care my mother needed. She was quick to reassure us and ensured she listened to my mother so
she got exactly the care she wanted and needed. Huge praise must also go to the carer, the lady who actually goes to my mother's home. I think the biggest compliment I can give her is that Mum recently told me that she cleans the home as well as Mum did when she was able to do it herself! I assure you it doesn't get better than that!! I'd thoroughly recommend Trinity Home Care - Sussex. When the family all lives so far away from my mother it's reassuring to know she is being so well looked after.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words we really do appreciate them, We will pass on these on to the team.

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Review from Jane P (Daughter of Client) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was discharged from hospital on March 12th. We already had some carers that we had been using for several years but Dad was now going to be bed bound and needed more frequent visits than previously. I asked Trinity to asses him whilst still in hospital which they did and the final question he was
asked was what was his goal he replied " to get home and pop my clogs". So Dad came home with double up visits provided by Trinity. His team of carers were all excellent and if a new carer started they were always with somebody Dad had met before so he was never alone with strangers. Being a retired nurse my standards of care are high and I was delighted to witness the way they all treated Dad with respect and kindness at all times, any concerns regarding Dad were always reported to me so I could deal with them. Dad passed away on May 4th but I know we managed to achieve his goal. The kindness I received from them all was truly appreciated at such a sad time and I can not thank them enough
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words, Dad was such a pleasure to look after. We will pass your kind words on to the team.

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Review from Louise C (Daughter-in-law of Client) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional company who have helped us so much with very friendly, caring and knowledgeable staff. It is so reassuring to know they are visiting daily with compassion. We would highly recommend.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thankyou so much for your kind words, we welcome all feed back. We will pass this on to the team.

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Review from Anne L (Daughter of Client) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother suffered a head-injury in a fall outside the dentist and was waiting for the paramedics. She decided to go home and wait for them rather than go to hospital. The carers liased with me and were so concerned about her being on her own that they went out of their way to make sure she had a carer
waiting with her until I or the paramedics could get there. They showed exceptional consideration for her needs, took responsibility whilst I wasn't there and excellent communication. Wonderful to know they are willing to help out in difficult situations. Total stars!
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you for your feed back, your mum is such a pleasure to look after. Thank you for all your support you give us.

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Review from V W (Daughter of Client) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful when I went into the office - mum (90) felt at ease and said what lovely ladies they were. Gave me peace of mind so I could enjoy my weekend away. Prices are reasonable - the company is easy to deal with and very helpful even at short notice.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words! We're truly grateful for your appreciation and are thrilled to hear that our carers and office management are meeting your expectations. Best wishes, The Everycare East Sussex Team

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Review from Kate R (Daughter of Client) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everycare were quick to supply live-in carers when our mother had a sudden medical crisis recently and have been flexible and thoughtful with adjustments to her care in the weeks that followed. The office staff are always helpful and responsive and the carers who visit are kind and willing to help in
any way they can.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you for your kind review, we will feed back to the team your kind words.

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Review from Trish C (Daughter of Client) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are just that. They are truly caring and I’m pretty certain go above and beyond at times with Mum. I am reassured by their sensitivity and support for Mum. Even with Mum's recent diagnosis of Alzheimer’s I know she is well looked after when I’m not with her.
The office staff are thoughtful
and genuine nothing is too much trouble whenever I ring no matter the time of day, in fact I enjoy chatting to them and having a few giggles. When things are a little overwhelming laughter is undoubtedly the best medicine.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words, will pass you comments on to our care team.

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Review from A B (Client) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my carers and I don't know how I would manage without them.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Its a pleasure visiting you, the carers enjoy coming to see you.

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Review from Richard W (Son of Client) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since commencing with Everycare my father's care has improved dramatically, following a period of very poor and unsatisfactory care with a previous provider. A small team of regular carers all treat my father with the utmost care and respect, are warm, kind, friendly and exemplary in all their tasks.
I never have to question any of their actions, they all seem extremely well-trained and there is absolutely nothing to complain about. Both my father and I are extremely happy with the service provided by Everycare.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words, we really do appreciate them. Your dad is a pleasure to look after.

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Review from Emma D (Daughter of Client) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Everycare are thoughtful, professional and kind. My mum looks forward to their daily visits. I find the timesheet really helpful as Mum then knows who to expect and when. There is real continuity of care. I would highly recommend the service.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words, Mum is a real delight to visit and the carers really enjoy visiting her.

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Review from D A (Cousin of Client) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have just started with Everycare. They have gone above and beyond for us so far. We are looking forward to a great working relationship with them. They have a great family feeling that they have bought with them to ease the transition.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you very much for your review, we value your opinions and will pass on to the team, thank you so much.

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Review from J A (Daughter of Client) published on 21 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Having had a difficult experience with a previous care provider, I was pleased to find Everycare had availability to care for my father who has dementia.
They quickly set up a meeting with myself and my father to ascertain his needs.
Everycare provided us with a small group of carers, essential for
Dad's needs.
So far the carers have been very kind and efficient.
Minor concerns have been dealt with swiftly and when you phone the office the staff are always willing to help.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you for your kind words, we appreciate all feedback we receive and are happy the service is going well. Your dad is a pleasure to look after.

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Review from M B (Niece of Client) published on 21 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has received excellent care. Her carer has been very patient and compassionate.
Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words, they are appreciated.

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Review from Ann T (Client) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the carers sent to me to be very helpful, friendly and easy to relate to. Very polite and friendly.
Would not hesitate to recommend them.
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Review from D B (Client) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everycare helped me with one week's live-in care after my foot operation followed by one week's visiting care. I was very pleased indeed with all their arrangements and all the carers were well trained and very kind and helpful.
Reply from Nicola Small, Branch Manager at Trinity Homecare - Sussex

Thank you so much for your review, we were so pleased that you recovered so well after your operation.

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Review from Anna S (Daughter of Client) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everycare assisted with the care needs we needed immediately. In the short time we have been with them, the three carers are in a different league compared to the previous agency we used.
I would recommend anyone to Everycare. Thank you.
Reply from Nicola Small, Registered Branch Manager at Trinity Homecare - Sussex

Thank you so much for taking the time to write us a review, we were very happy to be able to help.

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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Trinity Homecare - Sussex is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.891 for Trinity Homecare - Sussex is calculated as follows: ( (90 Excellents x 5) + (11 Goods x 4) ) ÷ 101 Ratings = 4.891
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Trinity Homecare - Sussex is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (4)

Marie

Marie Allen

Job Title: Registered Manager Joined: 2023

Marie holds a Level 5 Diploma in Health & Social Care Management. For 18 years before joining Everycare she was a Registered Manager for a Domiciliary Care Company over London and Kent.

Tessa

Tessa Barber

Job Title: Care Manager Joined: 2020

Tessa joined Everycare three and a half years ago as a care worker and has progressed her career into becoming a live in care manager. Tessa is currently completing her train the trainer course.

Denise

Denise Curtis

Job Title: Field Care Supervisor Joined: 2023

Denise joined the company in March 2023 as a field care supervisor.

Georgia

Georgia Riggs

Job Title: Coordinator Joined: 2021

Georgia joined the company as a care worker and has progressed her career to becoming a coordinator for Every Care.

Frequently Asked Questions about Trinity Homecare - Sussex

What Type of Services does Trinity Homecare - Sussex offer?

Trinity Homecare - Sussex offers Home Care.

How many Carers does Trinity Homecare - Sussex employ?

Trinity Homecare - Sussex employs 42 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare - Sussex to verify any information. View our terms and conditions. Trinity Homecare - Sussex has an Enhanced Service - more info.