Trinity Homecare - Sussex

3 High Street, Old Town, Eastbourne BN21 1HG
Review Us
9.9 66 Reviews
  • Trinity Homecare - Sussex, Eastbourne
Trinity Homecare – Sussex: Trusted Care with a Personal Touch

Delivering heartfelt support across Sussex, Trinity Homecare (formerly Everycare) provides professional home care services that prioritise compassion, continuity, and peace of mind. With a dedicated team of trained carers, Trinity Homecare ensures individuals feel supported, respected, and valued in the comfort of their own homes.

Why Choose Trinity Homecare?

Since 1997, Trinity Homecare has helped individuals live independently through tailored care that nurtures wellbeing and strengthens the bond between clients and carers. Continuity is key, and familiar faces provide the reassurance and trust that make all the difference.

Services Include:
• Personal care such as washing, dressing, and medication support
• Companionship and social visits
• Support with appointments, shopping, and outings
• Meal preparation and household help
• Live-in care for ongoing, 24/7 support
• Dementia and Alzheimer’s care
• Palliative and end-of-life care
• Night sitting and sleep-in services
• Family support and 24-hour on-call assistance

Careers at Trinity

Trinity is always looking for passionate, reliable carers to join the team. Staff enjoy:
• Flexible hours and excellent pay
• Weekend and evening enhancements
• Mileage, holiday pay, and pension schemes
• Health cash plans and referral bonuses
• Full training and career development

All carers are DBS-checked, insured, and supported to deliver outstanding care.

Contact Today
Discover compassionate, community-based care with Trinity Homecare. Support tailored to every step of the journey.
Show Trinity Homecare - Sussex on the Map

Care Provided by Trinity Homecare - Sussex

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £40.75
  • Weekly Live-in Care Fees: £1645 – £2646

These prices are only a guideline, please contact Trinity Homecare - Sussex to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Marie Allen (Operations Manager)

Trinity Homecare - Sussex Reviews (66)

9.9

Trinity Homecare - Sussex has a Review Score of 9.9 (9.897) out of 10, based on 18 reviews in the last 2 years.
Over all time Trinity Homecare - Sussex has 66 reviews.

Overall Experience
  • 64
  • 2
  • 0
  • 0
  • 0
Date Published
  • 66
  • 9
  • 10
  • 18
  • 48
Reviewer Connection to Trinity Homecare - Sussex
  • 22
  • 20
  • 8
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from Peter G (Son of Client) published on 19 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good reliable service during the short time needed. Carer was positive and kind.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paul W (Son of Client) published on 27 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I got Everycare, (Eastbourne) at very short notice as another agency let me down last thing. From the moment I spoke to them, I was given the confidence that they would help me to provide care support during our 11 day holiday in Eastbourne. During the stay we had various carers, and all of the care
provided was gold standard or five star.
Should we ever need cover on a next visit, I will have no hesitation in asking Everycare (Eastbourne) again to help out with the care cover. I am sorry that they are not in North London as I would use them on a regular basis. In closing, with their help it made both my mother and myself have a wonderful holiday in Eastbourne.
Reply from Andy Taylor, Director at Trinity Homecare - Sussex
Thank you so much for taking the time to review our service. I'm delighted that we were able to deliver 5 star service to you and enable your Mum to have a great holiday here in Eastbourne. We look…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael H (Client) published on 22 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial meeting, Everycare demonstrated their professionalism by the way in which they asked questions to identify our requirements and to tailor those specifically to our Aunt. The care plan was well set out, easy to read, clearly detailing how the service would be delivered by a dedicated
team of carers allocated to ensure the best fit. Following commencement of the service Everycare managers regularly checked that our Aunts ongoing needs were being fully met. Any changes were supported by managers visiting to ensure the service continued to meet expectations. Everycare has helped considerably in monitoring medicines, repeat prescriptions, doctors visits etc. Together with first class out of hours support.


The support Everycare have given the family has been consistent and of a very high quality. We would not want to contemplate how difficult it would be for us without the support and advice provided by Everycare.


Well done to Everycare managers and team.

Reply from Andy Taylor, Director at Trinity Homecare - Sussex
Thank you so much for taking the time to comment on the service we have provided to your Aunt. Continuity of care, regular staff, management support and 24 hour on call support are all part of the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paul T (Brother of Client) published on 9 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been involved with Everycare for over 5 years as they provide care to my sister who has dementia (aged 85) and I have POA for her. Throughout my dealings I have found Everycare to be very professional and caring. They have a very high standard of care and the office is also highly efficient and
well run. Particularly important I feel, is the continuity of care and in one case a carer has looked after my sister for the whole time of her illness. Their ability to retain staff says something. An excellent care operation.
Reply from Andy taylor, Proprietor at Trinity Homecare - Sussex
Continuity of care is so very important and often it is not appreciated how much this benefits our clients.
Our staff are our business and your kind words reflect the effort and care that they…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alison D (Daughter of Client) published on 29 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had used another local care agency without success and called into Everycare late one afternoon. The welcome I got was enthusiastic and encouraging and I was able to organise a meeting at my mother's home very quickly since my time in Eastbourne was limited. The carers that attended are friendly and
efficient and my mother says "they seem to like me" which is high praise from her. If I have asked for extra visits or changes to times the requests have been met without problem. Everycare is definitely an agency to recommend.
Reply from Andy taylor, Proprietor at Trinity Homecare - Sussex
Thank you for your comments not just about our carers but also the staff in the office. It's always a team effort and we're delighted to have been of service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R R (Wife of Client) published on 28 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the past 12 months my husband had 12 different carers from Everycare as his needs increased. Without exception each one treated him with care and respect. My husband was in the final stages of Parkinsons and unable to speak, the carers were friendly and approachable when dealing with his personal
needs, made his life more tolerable.
We nursed my husband at home until he died in January 2016. The understanding, help and support I received from the management and carers of Everycare was invaluable and I could not have coped without them.
Reply from Andy Taylor, Director at Trinity Homecare - Sussex
Thank you for your lovely comments. I know all the staff loved coming to your husband and it's satisfying to know we were able to keep him at home where he wanted to be.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Trinity Homecare - Sussex is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.897 for Trinity Homecare - Sussex is calculated as follows: ( (96 Excellents x 5) + (11 Goods x 4) ) ÷ 107 Ratings = 4.897
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Trinity Homecare - Sussex is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (4)

Marie

Marie Allen

Job Title: Operations Manager Joined: 2023

Marie holds a Level 5 Diploma in Health & Social Care Management. For 18 years before joining Everycare, she was a Registered Manager for a Domiciliary Care Company across London and Kent.

Tessa

Tessa Barber

Job Title: Care Manager Joined: 2020

Tessa joined Everycare three and a half years ago as a care worker and has progressed her career into becoming a live in care manager. Tessa is currently completing her train the trainer course.

Denise

Denise Curtis

Job Title: Field Care Supervisor Joined: 2023

Denise joined the company in March 2023 as a field care supervisor.

Georgia

Georgia Riggs

Job Title: Coordinator Joined: 2021

Georgia joined the company as a care worker and has progressed her career to becoming a coordinator for Every Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare - Sussex to verify any information. View our terms and conditions. Trinity Homecare - Sussex has an Enhanced Service - more info.