Trinity Homecare - Sussex

3 High Street, Old Town, Eastbourne BN21 1HG
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9.9 65 Reviews
  • Trinity Homecare - Sussex, Eastbourne
Trinity Homecare – Sussex: Trusted Care with a Personal Touch

Delivering heartfelt support across Sussex, Trinity Homecare (formerly Everycare) provides professional home care services that prioritise compassion, continuity, and peace of mind. With a dedicated team of trained carers, Trinity Homecare ensures individuals feel supported, respected, and valued in the comfort of their own homes.

Why Choose Trinity Homecare?

Since 1997, Trinity Homecare has helped individuals live independently through tailored care that nurtures wellbeing and strengthens the bond between clients and carers. Continuity is key, and familiar faces provide the reassurance and trust that make all the difference.

Services Include:
• Personal care such as washing, dressing, and medication support
• Companionship and social visits
• Support with appointments, shopping, and outings
• Meal preparation and household help
• Live-in care for ongoing, 24/7 support
• Dementia and Alzheimer’s care
• Palliative and end-of-life care
• Night sitting and sleep-in services
• Family support and 24-hour on-call assistance

Careers at Trinity

Trinity is always looking for passionate, reliable carers to join the team. Staff enjoy:
• Flexible hours and excellent pay
• Weekend and evening enhancements
• Mileage, holiday pay, and pension schemes
• Health cash plans and referral bonuses
• Full training and career development

All carers are DBS-checked, insured, and supported to deliver outstanding care.

Contact Today
Discover compassionate, community-based care with Trinity Homecare. Support tailored to every step of the journey.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £40.75
  • Weekly Live-in Care Fees: £1190 – £2646

These prices are only a guideline, please contact Trinity Homecare - Sussex to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Marie Allen (Registered Manager)

Trinity Homecare - Sussex Reviews (65)

9.9

Trinity Homecare - Sussex has a Review Score of 9.9 (9.891) out of 10, based on 17 reviews in the last 2 years.
Over all time Trinity Homecare - Sussex has 65 reviews.

Overall Experience
  • 63
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Date Published
  • 65
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  • 17
  • 48
Reviewer Connection to Trinity Homecare - Sussex
  • 22
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  • 8
  • 5
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Total of 65, showing 41-60
Review from Eveline S (Client) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am quite happy with my care.
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  • Treated with Dignity
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Review from K Y (Client) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with carers and all staff.
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Review from Ann B (Client) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care and service before and after a hip operation. I couldn't have managed without these super carers - a real delight.
Reply from Andy Taylor at Trinity Homecare - Sussex

Many thanks. We're pleased to have been of service.

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Review from Amanda B (Friend of Client) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by all of the staff in office and carers. I have had nothing but good feedback from my client - Every carer has been so friendly and kind and always full of the joys (in her words). Personally, I have noticed a huge difference around the home and the care given to her.
Speaking with all the family, they are equally as happy!
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Review from Julie C (Daughter of Client) published on 4 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have managed the past six months without the girls from Everycare. It's been physically and emotionally demanding time and both myself and my mum have had every support possible.
Everything has been made so easy. Just a phone call to adapt and adjust as mum's care evolved and her situation
changed. Always cheerful and extremely professional - very kind and caring. Observant for things that need Dr attention. Great at getting a giggle out of mum. Absolute angels.
Reply from Andy Taylor at Trinity Homecare - Sussex

Thank you so much for your comments. It's so important to address the emotional side of care as well as the physical as they are so closely linked to well being. We are delighted that you have been so happy with the service.

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Review from J B (Wife of Client) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everycare by name Everycare by nature. Girls go beyond their duties.
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Review from Jan N (Client) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having come out of hospital after breaking my ankle. I was unable to do anything for myself (activities of daily living). Everycare carers came in everyday to do the essentials and were always on time and very efficient. Not only did they help me back on to my feet again but also cheered me up on a
daily basis making the whole ordeal less traumatic than it could have been. Thank you Everycare Eastbourne.
Reply from Andy Taylor at Trinity Homecare - Sussex

Thank you for your review. It’s easy for people to forget how important the social impact of good care is. Naturally, the hands-on care is important but the social interaction is too.

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Review from Colin L (Relative of Client) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent support through a very difficult time.
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Review from Dorothy M (Client) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care all round.
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Review from I M M (Client) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care, carers helpful, friendly and very caring.
Turned up on time and got on with the job in hand, also did other bits and pieces as required. Very satisfied with the service provided.
Reply from Andy Taylor at Trinity Homecare - Sussex

Thank you for taking the time to review the service. Regular carers at regular times has always been one of our mantras as it ensures the best care for our clients.

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Review from Carol E (Wife of Client) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied.
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Review from M W (Client) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with every aspect of the service received.
Reply from Andy Taylor at Trinity Homecare - Sussex

Thank you for taking the time to review our service. It's great to hear you're happy with every aspect of the service we provide.

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Review from B J E (Client) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The three ladies I had to attend to me were super - very professional and encouraging. They were extremely well trained and became friends with you but not over the top!


I missed them when I recovered!

Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for your very kind comments about our staff. Of course, training is important to us in ensuring we deliver the service you expect but achieving the personal relationship with a client that you obviously have is equally important.

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Review from Francis W (Brother of Client) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your carers are of an exceptionally high standard. Always on time.
Reply from Andrew Taylor, Director at Trinity Homecare - Sussex

Thank you. Timekeeping is such an important part of delivering quality care. Regular carers at regular times is what we believe in.

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Review from Pamela P (Niece of Client) published on 20 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care, office staff of Everycare (Eastbourne) to be extremely pleasant, helpful and efficient. No complaints at all.
Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for taking the time to complete a review card. We are delighted you are so happy with the carers and our office staff.

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Review from Dennis S (Husband of Client) published on 14 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall experience excellent.
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Review from Joan W (Niece of Client) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everycare Eastbourne was highly recommended to me by a rehabilitation centre as the best care agency in Eastbourne, where my 101-year-old aunt had been recuperating since the beginning of August 2016 until her passing in May 2017. The management and all the carers have been extremely carefully and well
selected, highly trained, professional, totally reliable, trustworthy, punctual and very loving and caring. My late aunt called them all 'her lovely girls' and wished to return home and be cared for by them in her final days. Throughout the past ten months, I have had dealings with a number of other local care agencies and I can honestly say that Everycare was head and shoulders above all others, always adapting to my aunts changing needs. I would unhesitatingly recommend Everycare Eastbourne to any other family whose loved one wishes to remain in their own home but needs help and support to be able to do so.
Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you very much for your lovely words. Your Aunts 'lovely girls' loved caring for her as much as she loved having them.


We often say that enabling people to stay at home, where they most want to be in their final days, is what we are here for and we are delighted that we enabled your Aunt to do just that.

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Review from Scholly K (Daughter of Client) published on 22 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly mother for the past 4 years plus has been looked after by everyone. They have tailored her needs to her changing situation with ease - also anticipated what she needs - like a trip out or a chat. As I live away, they have been wonderful supporting her and the care has been great which has
helped me as I cannot be with her. She loves them and calls them her girls! I would highly recommend this agency if you have a care need in your family.
Reply from Andy Taylor, Proprietor at Trinity Homecare - Sussex

Good care isn't just about giving out tablets or putting someone to bed it's about the relationships between carers and clients, so it's great to hear when this is working so well. Thank you for taking the time to review the service. We are delighted that your Mum loves 'her girls'.

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Review from Fred F (Husband of Client) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everycare was the second agency I employed in Eastbourne. The first, for 4 months, kept changing the carers, were frequently late and sometimes did not seem to have much experience. But Everycare were brilliant: the same two carers arrived on the dot every day (when one was on vacation the same substitute
took her place); never late to arrive.
They were relaxed, cheerful and helpful in every way and never in a rush to leave. In the last days they put on extra carers and visited more frequently, they pulled out all the stops to help me. I would highly recommend Everycare to anyone.
Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for your lovely comments. As per previous reviews, I can only stress how important getting a regular carer at a regular time is for a client. It's difficult unless people have experienced how care is sometimes delivered to appreciate how important this is. Thanks again.

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Review from Peter G (Son of Client) published on 19 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good reliable service during the short time needed. Carer was positive and kind.
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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Trinity Homecare - Sussex is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.891 for Trinity Homecare - Sussex is calculated as follows: ( (90 Excellents x 5) + (11 Goods x 4) ) ÷ 101 Ratings = 4.891
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Trinity Homecare - Sussex is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (4)

Marie

Marie Allen

Job Title: Registered Manager Joined: 2023

Marie holds a Level 5 Diploma in Health & Social Care Management. For 18 years before joining Everycare she was a Registered Manager for a Domiciliary Care Company over London and Kent.

Tessa

Tessa Barber

Job Title: Care Manager Joined: 2020

Tessa joined Everycare three and a half years ago as a care worker and has progressed her career into becoming a live in care manager. Tessa is currently completing her train the trainer course.

Denise

Denise Curtis

Job Title: Field Care Supervisor Joined: 2023

Denise joined the company in March 2023 as a field care supervisor.

Georgia

Georgia Riggs

Job Title: Coordinator Joined: 2021

Georgia joined the company as a care worker and has progressed her career to becoming a coordinator for Every Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare - Sussex to verify any information. View our terms and conditions. Trinity Homecare - Sussex has an Enhanced Service - more info.