Trinity Homecare - Sussex

3 High Street, Old Town, Eastbourne BN21 1HG
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9.8 70 Reviews
  • Trinity Homecare - Sussex, Eastbourne
Trinity Homecare – Sussex: Trusted Care with a Personal Touch

Delivering heartfelt support across Sussex, Trinity Homecare (formerly Everycare) provides professional home care services that prioritise compassion, continuity, and peace of mind. With a dedicated team of trained carers, Trinity Homecare ensures individuals feel supported, respected, and valued in the comfort of their own homes.

Why Choose Trinity Homecare?

Since 1997, Trinity Homecare has helped individuals live independently through tailored care that nurtures wellbeing and strengthens the bond between clients and carers. Continuity is key, and familiar faces provide the reassurance and trust that make all the difference.

Services Include:
• Personal care such as washing, dressing, and medication support
• Companionship and social visits
• Support with appointments, shopping, and outings
• Meal preparation and household help
• Live-in care for ongoing, 24/7 support
• Dementia and Alzheimer’s care
• Palliative and end-of-life care
• Night sitting and sleep-in services
• Family support and 24-hour on-call assistance

Careers at Trinity

Trinity is always looking for passionate, reliable carers to join the team. Staff enjoy:
• Flexible hours and excellent pay
• Weekend and evening enhancements
• Mileage, holiday pay, and pension schemes
• Health cash plans and referral bonuses
• Full training and career development

All carers are DBS-checked, insured, and supported to deliver outstanding care.

Contact Today
Discover compassionate, community-based care with Trinity Homecare. Support tailored to every step of the journey.
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Care Provided by Trinity Homecare - Sussex

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £40.75
  • Weekly Live-in Care Fees: £1645 – £2646

These prices are only a guideline, please contact Trinity Homecare - Sussex to find out the exact price for your requirements.

Contact Trinity Homecare - Sussex to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Trinity Homecare - Sussex to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Tessa Barber (Registered Manager)

Trinity Homecare - Sussex Reviews (70)

9.8

Trinity Homecare - Sussex has a Review Score of 9.8 (9.806) out of 10, based on 15 reviews in the last 2 years.
Over all time Trinity Homecare - Sussex has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Trinity Homecare - Sussex
  • 22
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Total of 70, showing 41-60
Review from Nina H (Daughter of Client) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everycare has been wonderful from the first contact extremely pleasant, efficient, kind and helpful. My Mum's carer is perfect. She is so supportive to mum and so attentive, but she is also fun, jolly and empathetic. Cannot recommend Everycare highly enough.
Reply from Andy Taylor, Director at Trinity Homecare - SussexDear Mrs H, thank you for your feedback. It's good for people to realise that care can also be a bit of fun. Delighted to hear you would recommend us.
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Review from Barry S (Client) assisted by family/friend published on 18 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely pleased with all our care.
No complaints at all.
Having Everycare enables me to remain at home.
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Review from C C (Wife of Client) published on 18 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer is very professional and caring. Always on time and does an excellent job.
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Review from Bernadette T (Client) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with carers. Staff lovely. I would use your firm again if needed.
Reply from Andy Taylor at Trinity Homecare - SussexWe are delighted that you were happy with the service and are here if and when you ever need us again. We will pass on your thanks to the carers.
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Review from A V (Daughter of Client) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone provided an excellent live-in service that put my mind at rest when my mother came out of hospital after a fall. The care given by Everycare enabled my mother to safely get back to living independently again. Our thanks go to them all.
Reply from Andy Taylor at Trinity Homecare - SussexThank you. So pleased we were able to help your mother regain her independence.
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Review from Eveline S (Client) published on 28 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am quite happy with my care.
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Review from K Y (Client) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with carers and all staff.
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Review from Ann B (Client) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care and service before and after a hip operation. I couldn't have managed without these super carers - a real delight.
Reply from Andy Taylor at Trinity Homecare - SussexMany thanks. We're pleased to have been of service.
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Review from Amanda B (Friend of Client) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by all of the staff in office and carers. I have had nothing but good feedback from my client - Every carer has been so friendly and kind and always full of the joys (in her words). Personally, I have noticed a huge difference around the home and the care given to her.
Speaking with all the family, they are equally as happy!
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Review from Julie C (Daughter of Client) published on 4 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have managed the past six months without the girls from Everycare. It's been physically and emotionally demanding time and both myself and my mum have had every support possible.
Everything has been made so easy. Just a phone call to adapt and adjust as mum's care evolved and her situation
changed. Always cheerful and extremely professional - very kind and caring. Observant for things that need Dr attention. Great at getting a giggle out of mum. Absolute angels.
Reply from Andy Taylor at Trinity Homecare - SussexThank you so much for your comments. It's so important to address the emotional side of care as well as the physical as they are so closely linked to well being. We are delighted that you have been so happy with the service.
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Review from J B (Wife of Client) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everycare by name Everycare by nature. Girls go beyond their duties.
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Review from Jan N (Client) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having come out of hospital after breaking my ankle. I was unable to do anything for myself (activities of daily living). Everycare carers came in everyday to do the essentials and were always on time and very efficient. Not only did they help me back on to my feet again but also cheered me up on a
daily basis making the whole ordeal less traumatic than it could have been. Thank you Everycare Eastbourne.
Reply from Andy Taylor at Trinity Homecare - SussexThank you for your review. It’s easy for people to forget how important the social impact of good care is. Naturally, the hands-on care is important but the social interaction is too.
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Review from Colin L (Relative of Client) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent support through a very difficult time.
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Review from Dorothy M (Client) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care all round.
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Review from I M M (Client) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class care, carers helpful, friendly and very caring.
Turned up on time and got on with the job in hand, also did other bits and pieces as required. Very satisfied with the service provided.
Reply from Andy Taylor at Trinity Homecare - SussexThank you for taking the time to review the service. Regular carers at regular times has always been one of our mantras as it ensures the best care for our clients.
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Review from Carol E (Wife of Client) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied.
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Review from M W (Client) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with every aspect of the service received.
Reply from Andy Taylor at Trinity Homecare - SussexThank you for taking the time to review our service. It's great to hear you're happy with every aspect of the service we provide.
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Review from B J E (Client) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The three ladies I had to attend to me were super - very professional and encouraging. They were extremely well trained and became friends with you but not over the top!


I missed them when I recovered!

Reply from Andy Taylor, Director at Trinity Homecare - SussexThank you for your very kind comments about our staff. Of course, training is important to us in ensuring we deliver the service you expect but achieving the personal relationship with a client that you obviously have is equally important.
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Review from Francis W (Brother of Client) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your carers are of an exceptionally high standard. Always on time.
Reply from Andrew Taylor, Director at Trinity Homecare - SussexThank you. Timekeeping is such an important part of delivering quality care. Regular carers at regular times is what we believe in.
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Review from Pamela P (Niece of Client) published on 20 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care, office staff of Everycare (Eastbourne) to be extremely pleasant, helpful and efficient. No complaints at all.
Reply from Andy Taylor, Director at Trinity Homecare - SussexThank you for taking the time to complete a review card. We are delighted you are so happy with the carers and our office staff.
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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Trinity Homecare - Sussex is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Trinity Homecare - Sussex is calculated as follows: ( (81 Excellents x 5) + (6 Goods x 4) ) ÷ 87 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Trinity Homecare - Sussex is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (4)

Tessa

Tessa Barber

Job Title: Registered Manager Joined: 2020

Tessa joined Trinity Homecare 6 years ago as a care worker and has progressed her career into becoming a live-in care manager and is now the Registered Manager for the Sussex branch. Tessa is currently completing her NVQ Level 5.

Marie

Marie Allen

Job Title: Operations Manager Joined: 2023

Marie holds a Level 5 Diploma in Health & Social Care Management. For 18 years before joining Trinity Homecare, she was a Registered Manager for a Domiciliary Care Company across London and Kent.

Denise

Denise Curtis

Job Title: Field Care Supervisor Joined: 2023

Denise joined the company in March 2023 as a field care supervisor.

Georgia

Georgia Riggs

Job Title: Coordinator Joined: 2021

Georgia joined the company as a care worker and has progressed her career to become a coordinator for Trinity Homecare.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare - Sussex to verify any information. View our terms and conditions. Trinity Homecare - Sussex has an Enhanced Service - more info.