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Trinity Homecare - Sussex

3 High Street, Old Town, Eastbourne BN21 1HG
Trinity Homecare - Sussex Logo
Trinity Homecare - Sussex logo
The staff at Trinity Homecare continue to give a great service for my 87 year old Father.Paul B(Son of Client/Service User)
Trinity Homecare - Sussex, Eastbourne
Trinity Homecare has truly been a blessing for our family.V G(Daughter of Client/Service User)
Trinity Homecare - Sussex, Eastbourne
My family have been thrilled by the excellent quality of care Trinity Home CareM H(Son of Client/Service User)
Trinity Homecare - Sussex, Eastbourne

Trinity Homecare – Sussex: Trusted Care with a Personal Touch

Delivering heartfelt support across Sussex, Trinity Homecare (formerly Everycare) provides professional home care services that prioritise compassion, continuity, and peace of mind. With a dedicated team of trained carers, Trinity Homecare ensures individuals feel supported, respected, and valued in the comfort of their own homes.

Why Choose Trinity Homecare?

Since 1997, Trinity Homecare has helped individuals live independently through tailored care that nurtures...  

Care Provided by Trinity Homecare - Sussex

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35 - £40.75
  • Weekly Live-in Care Fees: £1,645 - £2,646
The price(s) shown are provided by the agency. Contact Trinity Homecare - Sussex for full pricing details and T&Cs.

Contact Trinity Homecare - Sussex to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Tessa Barber (Registered Manager)

Trinity Homecare - Sussex Reviews (70)

9.8

Trinity Homecare - Sussex has a Review Score of 9.8 (9.777) out of 10, based on 14 reviews in the last 2 years. Over all time Trinity Homecare - Sussex has 70 reviews.

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Showing 70 reviews matching selected criteria
Review from J A (Daughter of Client) published on 21 February 2024 Submitted via Website
Overall Experience
Having had a difficult experience with a previous care provider, I was pleased to find Everycare had availability to care for my father who has dementia.
They quickly set up a meeting with myself and my father to ascertain his needs.
Everycare provided us with a small group of carers, essential for Dad's needs.
So far the carers have been very kind and efficient.

Minor concerns have been dealt with swiftly and when you phone the office the staff are always willing to help.

Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you for your kind words, we appreciate all feedback we receive and are happy the service is going well. Your dad is a pleasure to look after.

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Review from M B (Niece of Client) published on 21 February 2024 Submitted via Postal Card
Overall Experience

My aunt has received excellent care. Her carer has been very patient and compassionate.

Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you so much for your kind words, they are appreciated.

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Review from Ann T (Client / Service User) published on 1 December 2022 Submitted via Postal Card
Overall Experience
I have found all the carers sent to me to be very helpful, friendly and easy to relate to. Very polite and friendly.

Would not hesitate to recommend them.

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Review from D B (Client / Service User) published on 24 November 2022 Submitted via Postal Card
Overall Experience

Everycare helped me with one week's live-in care after my foot operation followed by one week's visiting care. I was very pleased indeed with all their arrangements and all the carers were well trained and very kind and helpful.

Reply from Nicola Small, Branch Manager at Trinity Homecare - Sussex

Thank you so much for your review, we were so pleased that you recovered so well after your operation.

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Review from Anna S (Daughter of Client) published on 24 November 2022 Submitted via Postal Card
Overall Experience
Everycare assisted with the care needs we needed immediately. In the short time we have been with them, the three carers are in a different league compared to the previous agency we used.

I would recommend anyone to Everycare. Thank you.

Reply from Nicola Small, Registered Branch Manager at Trinity Homecare - Sussex

Thank you so much for taking the time to write us a review, we were very happy to be able to help.

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Review from Alison A (Daughter of Client) published on 6 July 2022 Submitted via Postal Card
Overall Experience

Everycare staff are always professional, kind, and reliable. Thank you!

Reply from Nicola Small, Branch Manager at Trinity Homecare - Sussex

Thank you so much for taking the time to write us a review, we are so pleased to hear that your mum and yourself are happy with our service.

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Review from S D (Client / Service User) published on 28 March 2022 Submitted via Postal Card
Overall Experience
Very happy with the service, it was brilliant.
I would certainly have them again.

Highly recommendable.

Reply from Nicola Small, Branch Manager at Trinity Homecare - Sussex

Thank you so much for taking the time to review our service, even though you only needed us for a short time, it was a pleasure to be able to help.

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Review from J W (Client / Service User) published on 19 February 2022 Submitted via Postal Card
Overall Experience

Very good on their timekeeping. All carers are very good and maintain a high level of care, always cheerful and friendly. Go the extra mile to help me.

Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for your comments. We do always try to go the extra mile.

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Review from P F (Wife of Client) published on 19 January 2022 Submitted via Postal Card
Overall Experience

We have been impressed by their punctuality, reliability and willingness to assist in any tasks required of them.

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Review from M C (Wife of Client) published on 14 October 2021 Submitted via Postal Card
Overall Experience

The carers are a wonderful help; I would not be able to manage without them. They are caring, efficient, always good-humoured, and a pleasure to have them visit. They treat my husband with care and consideration, which is so important to his dignity, and for which, I am extremely grateful.

Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for such a lovely review of our carers and the service they provide.

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Review from Y S (Client / Service User) published on 1 September 2021 Submitted via Postal Card
Overall Experience

Company excellent run areas.

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Review from Rosemary K (Client / Service User) published on 16 July 2021 Submitted via Postal Card
Overall Experience

Excellent service, could not complain.

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Review from N B (Client / Service User) published on 18 June 2021 Submitted via Postal Card
Overall Experience

Always reliable, client-centred. Very accomodating and there's unexpected changes

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Review from S S (Daughter of Client) published on 3 June 2021 Submitted via Postal Card
Overall Experience

We have used Everycare for the past year and have been very happy with all aspects of the service. Communication has been excellent, and we have been impressed that any issues identified by Everycare with my mum's care have been raised speedily and dealt with. They have been very good at keeping us informed. In summary, it's a professional and efficient service, which has met my mum's needs.

Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for taking the time to review our service. Keeping clients informed of changes and good all-round communication is always very important to us.

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Review from J C (Wife of Client) published on 12 February 2021 Submitted via Postal Card
Overall Experience

The staff are brilliant. We can't fault them. They are very caring.

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Review from L M (Client / Service User) published on 24 November 2020 Submitted via Postal Card
Overall Experience

Request for my specific service following total knee replacement surgery. I have found the service to be exemplary, personally tailored made, very friendly, very courteous and kind. Nothing is too much trouble. They have been flexible to my needs in all respects, changing appointments as needed as well as being flexible to my needs on each visit. Very sensitive to my situation; gentle, caring and fun. Thank you.

Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for taking the time to review our service. We’re delighted that we were able to help you when you needed that support and that the service was flexible enough to fit your needs.

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Review from G G (Client / Service User) published on 22 October 2020 Submitted via Postal Card
Overall Experience

I have been very pleased and in admiration of the care, I have been given by Everycare Eastbourne. The carers have been punctual and efficient, entertaining if allowed and create a bit of fun. They have been well supported by their HQ and I feel secure in the care of the agency.

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Review from Jill G (Client / Service User) published on 5 October 2020 Submitted via Postal Card
Overall Experience

I am very happy with all the carers that visit me and for what they do. They are all very polite and friendly and helpful and I am very lucky to be able to have them all. Also, the telephone staff is very pleasant and helpful whenever I ring.

Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for your comments with regards to all our staff. Our carers are often praised for their work out in the community but our office staff don't always get the credit they deserve, so thank you.

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Review from F B (Daughter of Client) published on 7 September 2020 Submitted via Postal Card
Overall Experience

Everycare responded to my call in a desperate hour of need. Within 7 hours we had live-in care. The carer was a godsend. My mother was instantly put at ease. Nothing was too much trouble.

Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for taking the time to review our live-in care service. Sometimes it's so important to be able to deliver a very quick response to a clients request, and I'm so pleased we were able to do that in this instance.

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Review from J H (Wife of Client) published on 5 June 2020 Submitted via Postal Card
Overall Experience

The help provided has enabled my husband to stay in our home despite difficulties arising in his care due to limitation of age, compounded by the problems created during the onset of the Covid-19 crisis when help was continually difficult to obtain and access to medical facilities was also restricted. The help provided was of a highly competent standard throughout.

Reply from Andy Taylor, Director at Trinity Homecare - Sussex

Thank you for your comments. Whilst Covid-19 has presented many problems for everyone in the care industry it is still nice to be appreciated for the work that is done day in day out by our dedicated team of carers.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Monday 19 May 2025Trinity Homecare’s Live-in home care service has been rated ‘outstanding’ by the Care Quality Commission, securing its place in the top 4% of home care providers in England. CQC praised...

Awards / Recognitions (9)

  • Recipient: Trinity Homecare GroupDate: Friday 29 May 2026
  • Recipient: Trinity Homecare GroupDate: Friday 30 May 2025
  • Recipient: Trinity Homecare - SussexDate: Thursday 31 Mar 2022

Meet the Team (4)

Tessa Barber Job Title: Registered Manager Joined: 2020
Tessa Barber

Tessa joined Trinity Homecare 6 years ago as a care worker and has progressed her career into becoming a live-in care manager and is now the Registered Manager for the Sussex branch. Tessa is currently completing her NVQ Level 5.

Marie Allen Job Title: Operations Manager Joined: 2023
Marie Allen

Marie holds a Level 5 Diploma in Health & Social Care Management. For 18 years before joining Trinity Homecare, she was a Registered Manager for a Domiciliary Care Company across London and Kent.

Denise Curtis Job Title: Field Care Supervisor Joined: 2023
Denise Curtis

Denise joined the company in March 2023 as a field care supervisor.

Georgia Riggs Job Title: Coordinator Joined: 2021
Georgia Riggs

Georgia joined the company as a care worker and has progressed her career to become a coordinator for Trinity Homecare.

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