Trinity Homecare - Bristol

Trinity Home Care have been providing care and help for my mother, 97and until now living in a retirement flat, over the last 2½ years. We started with a weekly visit to assist with household tasks, then moved onto weekday visits including lunch and ending up with daily visits where my mother's changing care needs were attended to. During this time, the quality of care has been very good and the management team have shown adaptability and flexibility in ensuring the right level is provided. They have also been in touch where necessary including where individual carers have alerted them to specific problems requiring attention. My mother is now moving into a care home where 24-hour assistance is on hand. However, the fact that she has been able to continue to live independently for so long is in large part attributable to the standard of care we have been afforded by the team at Trinity.

Should I need further support in the future I will have no hesitation in contacting Trinity to ask them to supply it.

I very rarely provide reviews, but I'm doing so because I have been so impressed with this company.

The care and support my Mum and Dad receive is superb, it's comforting to know both are in safe hands. The Care Managers are excellent, easy to contact, incredibly helpful and very attentive. The documentation and service plan is thorough, well put together and adhered to by all the carers who visit my Mum and Dad daily. I would highly recommend Trinity Homecare in a heartbeat!

I have been using Trinity Homecare Bristol branch in Westbury on Trym for the last year roughly. Extremely efficient and kind and caring. The carers have been of a high standard and empathetic with my sister. They have put her first. We have only left as my sister has had to go into care.

Trinity Home Care have been providing support for my Mum for several years, and I could not be more happy with the service they provide. My Mum wishes to remain in her house and this would not have been possible without the regular support that the carers provide. They are all such wonderful, caring people and the service is fantastically well managed.

For Mum who is 93 and housebound its far more than personal care and support, its company, someone different to talk to and hear about their families etc. Mum very much looks forward to their visits each day.

The team are very professional and conscientious, they highlight problems quickly to the management who then advise and suggest solutions to the appropriate people, they communicate well with other types of professional carers such as the doctor and social services, they respond promptly to my suggestions and queries, and they manage my friend the client's eccentricities very patiently. Just as importantly, they are kind: my friend the client likes them, and he's a grump!

Trinity Homecare Bristol have provided exemplary care for both my parents over the past 3 years. It has been a really difficult time but having the carers at Trinity alongside us has made it infinitely easier. The carers took time to get to know both my parents, providing the right care at the right time for both of them with dignity and respect. The carers are all so kind, friendly, and interested in my parents as people. They went over and above what we asked of them, taking initiative and knowing exactly what was needed, they made both my parents' last years so much better than they could have been. I have always felt in safe hands using Trinity Homecare which is why I was so pleased that they were always able to provide extra care as and when we needed it. We couldn't have got through these past few years without them.

As always communication and face to face reviews are excellent. Trinity has a client led focus which includes the family to make the care package the best possible for the client. Friendly and professional staff make for peace of mind for us all.

As always our wishes were listened to, nothing was to much trouble and my dad was treated the dignity and respect. He is treated as an individual and everyone makes him feeled valued, genuinely all staff are very good at their job and care, I know that he is in safe hands.

We had total confidence in Trinity Homecare and would have no hesitation in requesting their help in the future.

We had 3 different ladies over the time. All were very efficient 2 more than the one. They all arrived very promptly and just got on with what they were asked to do. I will certainly use the agency in future if needed.

concerned about me ."we are both in our late eighties I could not say how grateful we were for the speedy help and kindness shown.

As the result of an unexpected hospitalisation we required carer services for our father at very short notice. Premier Homecare were extremely responsive and met with us to complete the necessary paperwork and put in place a daily carer visit to coincide with his return home. These visits greatly increased his rate of recovery, in no small part to the highly respectful and professional carer team. We will undoubtedly require the services of Premier Homecare in the future and will have no hesitation when the need arises.

Superb service. Very highly recommended. Carers showed my dad such genuine kindness and care - it is clearly their vocation, not just a job. I was always confident in their ability to meet his needs. The service was reliable, great communication with the efficient coordination team and excellent managers. I will always be grateful to Premier Homecare for all their excellent care.

I had support from Premier Care for 11 weeks after a long stay in hospital. All staff were professional, helpful, cheerful and very kind. They did all the tasks required and I would certainly use Premier services again should the need arise.

I would like to thank Premier Homecare for providing my mum with a very thorough and friendly care service. They have always delivered the help and support my mum has needed particularly recently, when she was feeling very poorly and needed extra care and attention. They know the background history and medication requirements of my mum, so have acted efficiently if ever there has been an issue with her medical needs. The carers are always there to reassure her and look after her in a kind and compassionate way. I would thoroughly recommend Premier Homecare to anyone thinking of using them.

My mother has had Premier Homecare visits at her home for over two years. Throughout this time she has been helped to maintain her life and surroundings as well as possible. Her carers have all been kind and sympathetic. The company administrators have also been professional and communicative. I would recommend Premier Homecare to anyone with a relative who needs care and attention.

I have been impressed by the service which has been reliable throughout. The work of the carers has been professional and their conduct has been impeccable at all times. The management has been helpful.