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Trinity Homecare - Bristol

24 Canford Lane, Bristol BS9 3DH
Trinity Homecare - Bristol Logo
Trinity Homecare - Bristol logo
very rarely provide reviews, but I'm doing so because I have been so impressed with this company.C H(Daughter of Client/Service User)
Trinity Homecare - Bristol, Bristol
The care and support my Mum and Dad receive is superbPeter W(Son of Client/Service User)
Trinity Homecare - Bristol, Bristol
I have received excellent support from the carers from Trinity.Joyce F(Client / Service User)
Trinity Homecare - Bristol, Bristol

Trinity Homecare – Bristol: Outstanding Home Care Rooted in Compassion

Formerly known as Premier Homecare, Trinity Homecare – Bristol proudly continues a legacy of excellence in care. As the first home care and live-in care provider in Bristol to be rated overall ‘Outstanding’ by the Care Quality Commission (CQC) in June 2022, the service is committed to delivering exceptional support that helps individuals live independently and with dignity at home.

Why Choose...  

Care Provided by Trinity Homecare - Bristol

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £41 - £45
  • Weekly Live-in Care Fees: £1,260 - £2,793
The price(s) shown are provided by the agency. Contact Trinity Homecare - Bristol for full pricing details and T&Cs.

Contact Trinity Homecare - Bristol to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Louise Kroll (Registered Manager)

Trinity Homecare - Bristol Reviews (88)

9.8

Trinity Homecare - Bristol has a Review Score of 9.8 (9.835) out of 10, based on 17 reviews in the last 2 years. Over all time Trinity Homecare - Bristol has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from K F (Client / Service User) published on 12 October 2018 Submitted via Postal Card
Overall Experience

Very good, prompt, friendly service. I am very happy with it!

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Beryl H (Client / Service User) published on 10 October 2018 Submitted via Postal Card
Overall Experience

I have found Premier Homecare excellent.

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Review from M G (Client / Service User) published on 8 August 2018 Submitted via Postal Card
Overall Experience
I look forward to my carers visit. Always cheerful, helpful, friendly and keen to help in any way. I rarely see anyone so its lovely to have someone to talk to.

Premier Homecare got excellent reviews which I fully endorse.

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Review from Graham L (Cousin of Client) published on 4 July 2018 Submitted via Postal Card
Overall Experience

My cousin lives 16 miles away and I am the nearest relative so as she has become older, outside help has become essential. The Premier Homecare team spends two hours each week in her house, keeping it clean and tidy to a high degree. The job is not easy as my cousin is a shopaholic and fully mobile. Premier Care works well with my wife and I and contacting the management is always easy and additional requests if any are always followed through. I am completely satisfied with Premier Homecare.

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Treated with Dignity
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Review from H W W (Daughter of Client) published on 29 May 2018 Submitted via Website
Overall Experience
As a family, we knew very little about homecare in Bristol.
However, after studying several websites and care guides, and reading the CQC report for Premier, we knew that this was the organization that would give us the care and attention we wanted for our mother.
From day one, the team of care experts understood our requests and concerns, and carefully guided us through the planning procedure.

We are delighted with the way in which the plan has evolved and how our mother has accepted and embraced the programme and carers. Mum, like many people of her age and generation, was reluctant to accept that she needed assistance, but she is now so happy, and wonders why she didn't do this earlier.

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Review from C T (Daughter of Client) published on 5 March 2018 Submitted via Postal Card
Overall Experience
Premier Homecare have been an important factor in enabling my elderly parents to stay in their own home.

The company are extremely reliable and communicate well with me and my parents. The staff have been very pleasant and in addition to providing an excellent service, they have gained our trust. As the needs of my parents increase, it is reassuring to know that I have someone who will listen and work with us. I feel fortunate to have found a company that has an outstanding culture and is so well run.

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Treated with Dignity
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Review from J V (Daughter of Client) published on 1 December 2017 Submitted via Postal Card
Overall Experience
Following a bad fall at home, the family were able to support Mum full time for a while until she was back on her feet. However, with us all living miles away and having other committments we looked for alternative help.

We made contact with Premier Homecare and very soon we had a package of care sorted so that Mum could go back to her own house, have assistance and we have the peace of mind, knowing she has the help and social contact and we would be notified if there were any concerns.

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Review from H H (Client / Service User) published on 17 October 2017 Submitted via Postal Card
Overall Experience

I used Premier Home Care for eight days following an operation. Without exception, the carers were kind, polite, professional and punctual. They are well trained and willing to undertake any task required of them.

I would use them again if needed and have no hesitation in recommending them to others.

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Management
Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 October 2017
Overall Outstanding
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Wednesday 25 Jun 2025We are proud to share that Trinity Homecare has been awarded a place in the Top 20 Home Care Groups in the UK by Homecare.co.uk for 2025. This honour is...
  • Posted: Monday 19 May 2025Trinity Homecare’s Live-in home care service has been rated ‘outstanding’ by the Care Quality Commission, securing its place in the top 4% of home care providers in England. CQC praised...

Awards / Recognitions (5)

  • Recipient: Trinity Homecare GroupDate: Friday 30 May 2025
  • Recipient: Trinity Homecare - BristolDate: Saturday 29 Jun 2019
  • Recipient: Trinity Homecare - BristolDate: Wednesday 18 Oct 2017

Meet the Team (1)

Marie Allen Job Title: Operations Manager Joined: 2023
Marie Allen

Marie holds a Level 5 Diploma in Health & Social Care Management. For 18 years before joining Trinity Homecare, she was a Registered Manager for a Domiciliary Care Company across London and Kent.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trinity Homecare - Bristol to verify any information. View our terms and conditions. Trinity Homecare - Bristol has an Enhanced Service - more info.