Submit a Review for Trinity Homecare - Bristol
24 Canford Lane, Bristol, BS9 3DH
View full details of Trinity Homecare - BristolLatest Reviews for Trinity Homecare - Bristol
14 April 2026
I have received excellent support from the carers from Trinity. I needed some help with personal care and the carers all gave me that without any loss of dignity. I am now confident that I have recovered enough to look after myself again but their support has been central to this recovery. The
carers were generally on time - if there was a delay for any reason I was contacted immediately. They were friendly and helpful. They did everything I asked of them, giving me support and care where and when I needed it.
I had used Trinity when I needed help to look after my husband before he died some seven years ago. The service then was excellent and it has remained so.
Should I need further support in the future I will have no hesitation in contacting Trinity to ask them to supply it.
13 April 2026
Trinity Home Care has been providing care for my very elderly mother from 2021. We increased the level of care from one carer in the morning to twice a day more recently, and also doubled up the carers when needed. They have been utterly invaluable in enabling her to remain in her supported living
accommodation until very recently.
I've particularly welcomed the regular email contact, as I work in the day and cannot receive phone calls and texts so easily. When the evening carer has expressed any concerns, I've had messages and phone calls at night to alert me, and they really have gone the extra mile, collecting shopping etc. when I could not do so.
It has also been very helpful that the Trinity Home Care have liaised with my mum's GP at times.
The attitude of the carers themselves has been lovely, as I have witnessed them looking after my mother at times.
I very rarely provide reviews, but I'm doing so because I have been so impressed with this company.
10 April 2026
The care and support my Mum and Dad receive is superb, it's comforting to know both are in safe hands. The Care Managers are excellent, easy to contact, incredibly helpful and very attentive. The documentation and service plan is thorough, well put together and adhered to by all the carers who visit
my Mum and Dad daily. I would highly recommend Trinity Homecare in a heartbeat!
16 March 2026
I have been using Trinity Homecare Bristol branch in Westbury on Trym for the last year roughly. Extremely efficient and kind and caring. The carers have been of a high standard and empathetic with my sister. They have put her first. We have only left as my sister has had to go into care.
15 January 2026
Trinity Home Care have been providing support for my Mum for several years, and I could not be more happy with the service they provide. My Mum wishes to remain in her house and this would not have been possible without the regular support that the carers provide. They are all such wonderful,
caring people and the service is fantastically well managed.
12 January 2026
Trinity provide an excellent service which is efficient and professional.
For Mum who is 93 and housebound its far more than personal care and support, its company, someone different to talk to and hear about their families etc. Mum very much looks forward to their visits each day.
02 January 2026
The team are very professional and conscientious, they highlight problems quickly to the management who then advise and suggest solutions to the appropriate people, they communicate well with other types of professional carers such as the doctor and social services, they respond promptly to my
suggestions and queries, and they manage my friend the client's eccentricities very patiently. Just as importantly, they are kind: my friend the client likes them, and he's a grump!
23 December 2025
Trinity Homecare Bristol have provided exemplary care for both my parents over the past 3 years. It has been a really difficult time but having the carers at Trinity alongside us has made it infinitely easier. The carers took time to get to know both my parents, providing the right care at the right
time for both of them with dignity and respect. The carers are all so kind, friendly, and interested in my parents as people. They went over and above what we asked of them, taking initiative and knowing exactly what was needed, they made both my parents' last years so much better than they could have been. I have always felt in safe hands using Trinity Homecare which is why I was so pleased that they were always able to provide extra care as and when we needed it. We couldn't have got through these past few years without them.
11 November 2025
As always communication and face to face reviews are excellent. Trinity has a client led focus which includes the family to make the care package the best possible for the client. Friendly and professional staff make for peace of mind for us all.
06 November 2025
As always our wishes were listened to, nothing was to much trouble and my dad was treated the dignity and respect. He is treated as an individual and everyone makes him feeled valued, genuinely all staff are very good at their job and care, I know that he is in safe hands.
05 September 2025
All carers were friendly and courteous, arriving at our home in good time.
Tasks, personal assistance and any requests were performed exactly as expected.
We had total confidence in Trinity Homecare and would have no hesitation in requesting their help in the future.
29 August 2025
We had 7 days of cleaning bought for us by our 2 sons at a rather difficult time
We had 3 different ladies over the time. All were very efficient 2 more than the one. They all arrived very promptly and just got on with what they were asked to do. I will certainly use the agency in future if
needed.
30 May 2025
I had an appointment at my doctors at 5 pm and she said I needed tests at our local hospital that evening.I could not leave my husband on his own so contacted the Carers The person concerned was extremely helpful and arranged someone to come to stay with him and put him to bed if I was
not home.
When I eventually arrived home at 11.15 pm he was safely in bed ,not asleep as he was
concerned about me ."we are both in our late eighties I could not say how grateful we were for the speedy help and kindness shown.
25 February 2025
As the result of an unexpected hospitalisation we required carer services for our father at very short notice. Premier Homecare were extremely responsive and met with us to complete the necessary paperwork and put in place a daily carer visit to coincide with his return home. These visits greatly
increased his rate of recovery, in no small part to the highly respectful and professional carer team. We will undoubtedly require the services of Premier Homecare in the future and will have no hesitation when the need arises.
07 February 2025
Superb service. Very highly recommended. Carers showed my dad such genuine kindness and care - it is clearly their vocation, not just a job. I was always confident in their ability to meet his needs. The service was reliable, great communication with the efficient coordination team and excellent
managers. I will always be grateful to Premier Homecare for all their excellent care.
11 November 2024
I had support from Premier Care for 11 weeks after a long stay in hospital. All staff were professional, helpful, cheerful and very kind. They did all the tasks required and I would certainly use Premier services again should the need arise.
04 November 2024
I would like to thank Premier Homecare for providing my mum with a very thorough and friendly care service. They have always delivered the help and support my mum has needed particularly recently, when she was feeling very poorly and needed extra care and attention. They know the background history
and medication requirements of my mum, so have acted efficiently if ever there has been an issue with her medical needs. The carers are always there to reassure her and look after her in a kind and compassionate way. I would thoroughly recommend Premier Homecare to anyone thinking of using them.
28 May 2024
My mother has had Premier Homecare visits at her home for over two years. Throughout this time she has been helped to maintain her life and surroundings as well as possible. Her carers have all been kind and sympathetic. The company administrators have also been professional and communicative. I
would recommend Premier Homecare to anyone with a relative who needs care and attention.
02 May 2024
I have been impressed by the service which has been reliable throughout. The work of the carers has been professional and their conduct has been impeccable at all times. The management has been helpful.
18 November 2022
Premier Homecare did a great job supporting my stepfather to stay comfortable and safe in his own home for as long as possible. They are reliable and the home care workers are great. Thank you for delivering a great service in sometimes trying circumstances.
Latest Reviews for Trinity Homecare - Bristol
14 April 2026
I have received excellent support from the carers from Trinity. I needed some help with personal care and the carers all gave me that without any loss of dignity. I am now confident that I have recovered enough to look after myself again but their support has been central to this recovery. The
carers were generally on time - if there was a delay for any reason I was contacted immediately. They were friendly and helpful. They did everything I asked of them, giving me support and care where and when I needed it.
I had used Trinity when I needed help to look after my husband before he died some seven years ago. The service then was excellent and it has remained so.
Should I need further support in the future I will have no hesitation in contacting Trinity to ask them to supply it.
13 April 2026
Trinity Home Care has been providing care for my very elderly mother from 2021. We increased the level of care from one carer in the morning to twice a day more recently, and also doubled up the carers when needed. They have been utterly invaluable in enabling her to remain in her supported living
accommodation until very recently.
I've particularly welcomed the regular email contact, as I work in the day and cannot receive phone calls and texts so easily. When the evening carer has expressed any concerns, I've had messages and phone calls at night to alert me, and they really have gone the extra mile, collecting shopping etc. when I could not do so.
It has also been very helpful that the Trinity Home Care have liaised with my mum's GP at times.
The attitude of the carers themselves has been lovely, as I have witnessed them looking after my mother at times.
I very rarely provide reviews, but I'm doing so because I have been so impressed with this company.
10 April 2026
The care and support my Mum and Dad receive is superb, it's comforting to know both are in safe hands. The Care Managers are excellent, easy to contact, incredibly helpful and very attentive. The documentation and service plan is thorough, well put together and adhered to by all the carers who visit
my Mum and Dad daily. I would highly recommend Trinity Homecare in a heartbeat!
16 March 2026
I have been using Trinity Homecare Bristol branch in Westbury on Trym for the last year roughly. Extremely efficient and kind and caring. The carers have been of a high standard and empathetic with my sister. They have put her first. We have only left as my sister has had to go into care.
15 January 2026
Trinity Home Care have been providing support for my Mum for several years, and I could not be more happy with the service they provide. My Mum wishes to remain in her house and this would not have been possible without the regular support that the carers provide. They are all such wonderful,
caring people and the service is fantastically well managed.
12 January 2026
Trinity provide an excellent service which is efficient and professional.
For Mum who is 93 and housebound its far more than personal care and support, its company, someone different to talk to and hear about their families etc. Mum very much looks forward to their visits each day.
02 January 2026
The team are very professional and conscientious, they highlight problems quickly to the management who then advise and suggest solutions to the appropriate people, they communicate well with other types of professional carers such as the doctor and social services, they respond promptly to my
suggestions and queries, and they manage my friend the client's eccentricities very patiently. Just as importantly, they are kind: my friend the client likes them, and he's a grump!
23 December 2025
Trinity Homecare Bristol have provided exemplary care for both my parents over the past 3 years. It has been a really difficult time but having the carers at Trinity alongside us has made it infinitely easier. The carers took time to get to know both my parents, providing the right care at the right
time for both of them with dignity and respect. The carers are all so kind, friendly, and interested in my parents as people. They went over and above what we asked of them, taking initiative and knowing exactly what was needed, they made both my parents' last years so much better than they could have been. I have always felt in safe hands using Trinity Homecare which is why I was so pleased that they were always able to provide extra care as and when we needed it. We couldn't have got through these past few years without them.
11 November 2025
As always communication and face to face reviews are excellent. Trinity has a client led focus which includes the family to make the care package the best possible for the client. Friendly and professional staff make for peace of mind for us all.
06 November 2025
As always our wishes were listened to, nothing was to much trouble and my dad was treated the dignity and respect. He is treated as an individual and everyone makes him feeled valued, genuinely all staff are very good at their job and care, I know that he is in safe hands.
05 September 2025
All carers were friendly and courteous, arriving at our home in good time.
Tasks, personal assistance and any requests were performed exactly as expected.
We had total confidence in Trinity Homecare and would have no hesitation in requesting their help in the future.
29 August 2025
We had 7 days of cleaning bought for us by our 2 sons at a rather difficult time
We had 3 different ladies over the time. All were very efficient 2 more than the one. They all arrived very promptly and just got on with what they were asked to do. I will certainly use the agency in future if
needed.
30 May 2025
I had an appointment at my doctors at 5 pm and she said I needed tests at our local hospital that evening.I could not leave my husband on his own so contacted the Carers The person concerned was extremely helpful and arranged someone to come to stay with him and put him to bed if I was
not home.
When I eventually arrived home at 11.15 pm he was safely in bed ,not asleep as he was
concerned about me ."we are both in our late eighties I could not say how grateful we were for the speedy help and kindness shown.
25 February 2025
As the result of an unexpected hospitalisation we required carer services for our father at very short notice. Premier Homecare were extremely responsive and met with us to complete the necessary paperwork and put in place a daily carer visit to coincide with his return home. These visits greatly
increased his rate of recovery, in no small part to the highly respectful and professional carer team. We will undoubtedly require the services of Premier Homecare in the future and will have no hesitation when the need arises.
07 February 2025
Superb service. Very highly recommended. Carers showed my dad such genuine kindness and care - it is clearly their vocation, not just a job. I was always confident in their ability to meet his needs. The service was reliable, great communication with the efficient coordination team and excellent
managers. I will always be grateful to Premier Homecare for all their excellent care.
11 November 2024
I had support from Premier Care for 11 weeks after a long stay in hospital. All staff were professional, helpful, cheerful and very kind. They did all the tasks required and I would certainly use Premier services again should the need arise.
04 November 2024
I would like to thank Premier Homecare for providing my mum with a very thorough and friendly care service. They have always delivered the help and support my mum has needed particularly recently, when she was feeling very poorly and needed extra care and attention. They know the background history
and medication requirements of my mum, so have acted efficiently if ever there has been an issue with her medical needs. The carers are always there to reassure her and look after her in a kind and compassionate way. I would thoroughly recommend Premier Homecare to anyone thinking of using them.
28 May 2024
My mother has had Premier Homecare visits at her home for over two years. Throughout this time she has been helped to maintain her life and surroundings as well as possible. Her carers have all been kind and sympathetic. The company administrators have also been professional and communicative. I
would recommend Premier Homecare to anyone with a relative who needs care and attention.
02 May 2024
I have been impressed by the service which has been reliable throughout. The work of the carers has been professional and their conduct has been impeccable at all times. The management has been helpful.
18 November 2022
Premier Homecare did a great job supporting my stepfather to stay comfortable and safe in his own home for as long as possible. They are reliable and the home care workers are great. Thank you for delivering a great service in sometimes trying circumstances.