Strengthening Our Care in Salisbury & Andover

At Right at Home Salisbury & Andover, we believe that exceptional care starts with a well-supported, well-trained and deeply motivated team. Last week, our Registered Manager, Claire Walters, attended the annual Right at Home Registered Manager Conference, a key event designed to inspire, educate, and empower leaders across the Right at Home network.

For us as a locally owned, family-run service, conferences like these are not just dates in the diary. They are a valuable opportunity for us to continue investing in our people, deepen our understanding of best practice in home care, and ultimately ensure our Clients receive the highest standard of support.

Why the Registered Manager Conference Matters Registered Managers play a crucial role in the quality and safety of home care. They lead the care team, uphold standards, support families, and ensure every Client receives exceptional, person-centred care.

The annual Registered Manager Conference brings leaders together from across the UK to: • Learn from industry specialists • Share best practice in dementia care, safeguarding, and care planning • Discuss national trends in health and social care • Strengthen leadership, management, and communication skills • Explore new tools, technologies and innovations across the Right at Home network • Connect with peers who share the same commitment to outstanding care

For Claire, and for us as a team, this is an invaluable opportunity to grow, reflect and bring fresh, practical learning back to Salisbury & Andover.

Personal Development That Inspires Exceptional Care Claire’s commitment to continuous learning is central to how we deliver our service. With over 20 years of experience in the care sector, she leads with a combination of warmth, expertise and unwavering values, but she continues to grow every single day.

At the conference, Claire deepened her knowledge in areas such as: • Leading high-performing care teams • Supporting wellbeing in later life • Strengthening communication between Clients, families and Carers • Enhancing quality assurance and safety processes • Innovating care through person-centred approaches

The continuous professional development directly benefits the people we support in Salisbury, Andover, and surrounding villages.

Strengthening Our Care Team Our service is built around genuine relationships, with our Clients, Carers, and community. Claire’s attendance at the conference helps us: • Support our Carers with even stronger training: we ensure every team member feels confident, valued and supported to deliver the very best care. • Enhance our care planning and communication: The insights shared by Claire help us refine our systems to ensure clarity, safety, and consistency • Raise our standards even further: We are always looking for ways to improve, learning from others, sharing good practice, and staying ahead of industry changes • Build a team culture rooted in compassion and professionalism: We are proud to be a family-run branch where every Carer is supported to reach their full potential.

What This Means for Our Clients and Families When you choose Right at Home Salisbury & Andover, you are choosing a team that takes learning seriously.

Our Clients benefit from: • Safer, more consistent care • Carers who feel valued and empowered • Strong leadership and clear communication • Up-to-date knowledge on dementia, medication, mobility and wellbeing • A service that continuously raises the bar

We believe that investing in our Registered Manager is an investment in every Client we support.

Proud to Support Our Community Whether we are providing personal care, dementia support, companionship visits or sharing the joy of Lola the therapy dog, our goal remains the same:

To help people in Salisbury & Andover live independently, confidently, and happily at home.

The Registered Manager Conference is one more way we ensure we deliver on that promise, every single day.

If You’d Like to Learn More If you are considering home care for yourself or a loved one, or would simply like to meet our local team and Registered Manager, we would be delighted to talk.

click here for more details or to contact Right at Home Salisbury & Andover