St Helens Chamber 'Commitment to Customer Service' - Bluebird Care St Helens

Recipient: Bluebird Care St Helens

Date: Thursday 16 May 2019

Alongside our commendation for 'Best use of Technology', we were delighted to receive praise for our 'Commitment to Customer Service'. We believe in high-quality home care being provided and this stems from our commitment to our customers and ensuring that they remain at the forefront of our core values. Our customer’s care is provided on a personal level and each care plan is tailor-made for each individual. We continuously review our services and strive to improve to ensure that our customers receive the care in line with the key lines of enquiries – KLOEs. Safe, Caring, Responsive, Effective and Well-Led. We work closely with our customers and key people to enable our customers to remain living a good quality of life.