Bluebird Care St Helens

Caitlin joined Bluebird Care St Helens in the Summer of 2018 after successfully completing a degree in Social Policy.

Known for her smiley, upbeat personality, Caitlin manages the smooth running of the daily operations at Bluebird Care and supports the team in the delivery of safe, good-quality care. Caitlin is registered with the Care Quality Commission to manage our services and has regular updates with them. Caitlin has also held the role of Training Manager, and with an AET Qualification now firmly under her belt, Caitlin trains all our staff and ensures she is always fully up to date when it comes to any advancements in the area and how things should be done.

Whether it's organising a package of care with Bluebird Care or attending your induction training as a new employee, Caitlin will always put your mind at ease, make you feel comfortable and confident that you are making the right decision joining Bluebird Care St Helens.

Clare has worked at Bluebird Care since 2016 and during that time held every role within our company giving her vast knowledge and wealth of experience in what it takes to provide high-quality care and support along with holding a Level 5 qualification in Health and Social Care Leadership and Management.

Clare is currently our coordinator, responsible for shift planning and rotas ensuring our customers all receive their care on time with a friendly face.

Out of all the roles Clare has held, this is her favourite and she strives every day to ensure our customers receive the best service possible.

After a successful career in the hospitality industry, Pat is our Recruitment and HR officer. Pat is responsible for ensuring all of our carers go through the most robust recruitment procedures and have all requirements in place such as a DBS check and relevant references ensuring they are the right fit for our team and customers.

Pat has many years of experience working with people and knows the qualities needed to ensure you and your loved ones are well cared for in the comfort of your own home.

At Bluebird Care, we have a team of supervisors to support our staff and customers each and every day. The team is led by Vikki Connor and is made up of Clare Harrison, Lisa McGhee, Claire Lees, Lara Waterworth and Carl Lomas. They all started with Bluebird Care as a Care Assistant and have shown hard work and dedication to become a team supervisors who now support the smooth running of the business, providing support to staff and ensuring customers are receiving the best service available.

The role of the supervisor is to ensure that staff feel supported and are carrying out care to the highest of standards. Supervisors also support customers by carrying out regular reviews to ensure care plans are kept up to date and customers are happy with the service they receive. All have either completed or are working towards Level 3 Qualifications in Health and Social Care and further higher level training.