Bluebird Care St Helens has a Review Score of 10 (9.965) out of 10, based on 19 reviews in the last 2 years.
Over all time Bluebird Care St Helens has 29 reviews.
5.0 out of 5
Thank you for your kind words. It has been a pleasure to not only care for mum but to provide support to you all as a family over the years. I will be sure to feedback your review to mums care team!
5.0 out of 5
Thank you for your kind words. It has been a pleasure to care for your uncle. We will ensure that the feedback is shared with the staff.
5.0 out of 5
Thank you for the lovely review Rachel, its our pleasure to be able to help!
5.0 out of 5
Thank you for the lovely review Angela, its a pleasure to be able to help!
5.0 out of 5
Thank you so much for the lovely comments Ann, it means a lot to us!
5.0 out of 5
Thank you for your lovely review! It is a pleasure to support you with remaining at home!
5.0 out of 5
Thank you for your review! We are so happy to be part of your mums care and support team and assist her with remaining at home!
5.0 out of 5
Thank you for your review! It has been a pleasure to be apart of the support for you and your family. We wish you all the best and are here for any further support you may need in the future.
5.0 out of 5
Thank you for the review of the care provided to Mum. It is a pleasure to be able to support your mum in staying at home and also providing reassurance for you and your brother.
5.0 out of 5
Thank you for your review! It has been a pleasure getting to know yourself and Mum and arranging the care plan to ensure that you both feel supported. We are so happy to hear that you feel reassured by the weekly visits!
5.0 out of 5
Thank you for your review, Paul. It has been a pleasure as always supporting both you and Dad. We look forward to being a part of your support system in the future.
4.0 out of 5
Thank you for your lovely review! We are glad that you are happy with the service that is being provided.
5.0 out of 5
Thank you for your lovely review! It is a pleasure to provide care for your Dad and give you peace of mind!
5.0 out of 5
Thank you for your lovely review! We are glad that you are happy with the care provided for your dad.
5.0 out of 5
Thank you very much for your kind words, Michael. We are so glad to hear that you think so highly of our service.
5.0 out of 5
Thank you for your lovely review. It has been a pleasure to support Grandad and the family through this period. We look forward to continuing support for you all.
5.0 out of 5
Thank you for your review. We are glad to be able to help and provide reassurance to both you and mum during a time of need! We hope all is going well and are here if you need any support in the future.
5.0 out of 5
Thank you for your review. We are happy to hear that the care that your husband has received from all carers has been excellent and that it has been able to support you both. We appreciate your review and the 5 stars!
5.0 out of 5
Thank you for your feedback of the care provided. I am glad that we were able to support both physically and with the wellbeing of the family.
5.0 out of 5
Thank you for your feedback and comments on the services provided. We are pleased to hear that you and the family were happy with the care provided and that it was how your mam wanted it. Very best regards to you all.
The Review Score of 10 (9.965) out of 10 for Bluebird Care St Helens is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care St Helens is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Caitlin joined Bluebird Care St Helens in the Summer of 2018 after successfully completing a degree in Social Policy.
Known for her smiley, upbeat personality, Caitlin manages the smooth running of the daily operations at Bluebird Care and supports the team in the delivery of safe, good-quality care. Caitlin is registered with the Care Quality Commission to manage our services and has regular updates with them. Caitlin has also held the role of Training Manager, and with an AET Qualification now firmly under her belt, Caitlin trains all our staff and ensures she is always fully up to date when it comes to any advancements in the area and how things should be done.
Whether it's organising a package of care with Bluebird Care or attending your induction training as a new employee, Caitlin will always put your mind at ease, make you feel comfortable and confident that you are making the right decision joining Bluebird Care St Helens.
Clare has worked at Bluebird Care since 2016 and during that time held every role within our company giving her vast knowledge and wealth of experience in what it takes to provide high-quality care and support along with holding a Level 5 qualification in Health and Social Care Leadership and Management.
Clare is currently our coordinator, responsible for shift planning and rotas ensuring our customers all receive their care on time with a friendly face.
Out of all the roles Clare has held, this is her favourite and she strives every day to ensure our customers receive the best service possible.
After a successful career in the hospitality industry, Pat is our Recruitment and HR officer. Pat is responsible for ensuring all of our carers go through the most robust recruitment procedures and have all requirements in place such as a DBS check and relevant references ensuring they are the right fit for our team and customers.
Pat has many years of experience working with people and knows the qualities needed to ensure you and your loved ones are well cared for in the comfort of your own home.
At Bluebird Care, we have a team of supervisors to support our staff and customers each and every day. The team is led by Vikki Connor and is made up of Clare Harrison, Lisa McGhee, Claire Lees, Lara Waterworth and Carl Lomas. They all started with Bluebird Care as a Care Assistant and have shown hard work and dedication to become a team supervisors who now support the smooth running of the business, providing support to staff and ensuring customers are receiving the best service available.
The role of the supervisor is to ensure that staff feel supported and are carrying out care to the highest of standards. Supervisors also support customers by carrying out regular reviews to ensure care plans are kept up to date and customers are happy with the service they receive. All have either completed or are working towards Level 3 Qualifications in Health and Social Care and further higher level training.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care St Helens to verify any information. View our terms and conditions. Bluebird Care St Helens has an Enhanced Service - more info.
