2A Sussex Road, Chapeltown, Sheffield, S35 2XQ
View Full Details of Home Instead (North Sheffield)Our experience so far has been very good. We particularly like the fact that there isn't too many different carers supporting Mum. We also like how responsive the team is to our suggestions & any changes. The system helps us keep on track of what happens at each visit. Our main concern is Mum's well being & keeping her nourished.
A member of staff came 24th and cleaned my kitchen and front room thoroughly. She did an excellent job and I got on really well with her.
I have been with Home Instead for about 15 years. The reason being, every carer I have had has been a gem. I'm a hoarder amongst other things, not easy to deal with, but with their help I have managed to part with a load of stuff. My home looks nice now. Their cheerful nature has helped me through some really bad depressions. They have all been top class. The office staff have always strived to get carers for me if someone was ill, etc. They have never let me down. Highly recommend.
I find the help I get from my carers to be really helpful is assisting me to keep my life on an even keel. I sometimes feel as though some things can get on top of me but they help me sort my shopping, appointments, finances and benefits out.
Home Instead have been professional, compassionate and caring from the outset of our journey, while being relatively new it is all that I wanted for my daughter. The carers have been chosen carefully for their qualities to be able to interact and show care for my daughter. I can ring up at any time and be listened to by the team and given reassurance and shown kindness which meant a lot to me.
Friendly staff - Visits are on time. Very pleased with all aspects of service, so far.
I find them very helpful. Home Instead are very caring and kind.
Home Instead has been caring for my cousin and her husband since October 24. I am their only close relative but don't live in Sheffield, but some distance away in Gloucestershire, so I have been very reliant on Home Instead's care and communication. The carers that have carried out the visits are clearly well trained and have been able to deal with dementia problems that they both have, and my cousin (aged 90) and her husband (aged 87) get on well with them. There was a certain amount of resistance early on, which is normal I understand, but the carers handled that well. What is most useful is to have direct online access to the carers' notes which can be read immediately after a visit. Very satisfied overall
I was recommended to try Home Instead when I was looking for a care provider for my dad. I have been blown away by the level of care and support they are giving. So much attention was given to matching the right carers for dad, even finding a lovely carer who shares dad's passion for painting! I love having the portal so I can see who has been to see dad, and if there are any issues on that visit. Even during dad's recent stay in hospital, they managed to arrange for carers to visit dad, which he very much appreciated. All the staff are lovely, professional and approachable. Always at the end of the phone whenever I need them.
My mum has received excellent care from the care team. Everyone is very professional, caring and willing to do anything to help. The team are always available to help and change the requirements we may need. All the carers have made an effort to get to know my mum and her needs. Taking her out and about when the weather is fit. They are always friendly and support me and my family.
I'm very happy, pleased with the care I received.
Home Instead have provided care twice a day for my mother for the past 2 years until she passed away recently. The carers have been extreme caring and helpful and often went above and beyond, my mother had become very fond of them. They also were caring to me and very supportive. They made a massive difference to my life as I did not have to worry about my mother so much or be there as often, especially as I didn't live locally. I cannot thank them enough for their outstanding service and will be forever grateful.
I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.
My carers look after me beautifully.
I enjoy seeing other people, it's nice for someone to talk to.
The carers are all friendly and attend visits on a regular period, we visit local shops.
All my carers are excellent. Always smart, polite, pleasant, and will help me when needed.
An excellent service, I and my brother are reassured that Mum is well cared for and her needs are met. I have recommended Home Instead to others.
Care has been excellent, really friendly, supportive and nothing is too much trouble. Always ask how both parents are and ask if anything extra needs doing. Really pleased. This has been peace of mind for myself and both parents look forward to the chats they have. Can’t thank the team enough. Outstanding.
I am very well looked after by both my carers and look forward to their company as well as the help with household tasks and the occasional visits to the supermarket. I know that I could ask either of them to give me help if I needed it. What is there not to be very pleased about and thankful for?
Our experience so far has been very good. We particularly like the fact that there isn't too many different carers supporting Mum. We also like how responsive the team is to our suggestions & any changes. The system helps us keep on track of what happens at each visit. Our main concern is Mum's well being & keeping her nourished.
A member of staff came 24th and cleaned my kitchen and front room thoroughly. She did an excellent job and I got on really well with her.
I have been with Home Instead for about 15 years. The reason being, every carer I have had has been a gem. I'm a hoarder amongst other things, not easy to deal with, but with their help I have managed to part with a load of stuff. My home looks nice now. Their cheerful nature has helped me through some really bad depressions. They have all been top class. The office staff have always strived to get carers for me if someone was ill, etc. They have never let me down. Highly recommend.
I find the help I get from my carers to be really helpful is assisting me to keep my life on an even keel. I sometimes feel as though some things can get on top of me but they help me sort my shopping, appointments, finances and benefits out.
Home Instead have been professional, compassionate and caring from the outset of our journey, while being relatively new it is all that I wanted for my daughter. The carers have been chosen carefully for their qualities to be able to interact and show care for my daughter. I can ring up at any time and be listened to by the team and given reassurance and shown kindness which meant a lot to me.
Friendly staff - Visits are on time. Very pleased with all aspects of service, so far.
I find them very helpful. Home Instead are very caring and kind.
Home Instead has been caring for my cousin and her husband since October 24. I am their only close relative but don't live in Sheffield, but some distance away in Gloucestershire, so I have been very reliant on Home Instead's care and communication. The carers that have carried out the visits are clearly well trained and have been able to deal with dementia problems that they both have, and my cousin (aged 90) and her husband (aged 87) get on well with them. There was a certain amount of resistance early on, which is normal I understand, but the carers handled that well. What is most useful is to have direct online access to the carers' notes which can be read immediately after a visit. Very satisfied overall
I was recommended to try Home Instead when I was looking for a care provider for my dad. I have been blown away by the level of care and support they are giving. So much attention was given to matching the right carers for dad, even finding a lovely carer who shares dad's passion for painting! I love having the portal so I can see who has been to see dad, and if there are any issues on that visit. Even during dad's recent stay in hospital, they managed to arrange for carers to visit dad, which he very much appreciated. All the staff are lovely, professional and approachable. Always at the end of the phone whenever I need them.
My mum has received excellent care from the care team. Everyone is very professional, caring and willing to do anything to help. The team are always available to help and change the requirements we may need. All the carers have made an effort to get to know my mum and her needs. Taking her out and about when the weather is fit. They are always friendly and support me and my family.
I'm very happy, pleased with the care I received.
Home Instead have provided care twice a day for my mother for the past 2 years until she passed away recently. The carers have been extreme caring and helpful and often went above and beyond, my mother had become very fond of them. They also were caring to me and very supportive. They made a massive difference to my life as I did not have to worry about my mother so much or be there as often, especially as I didn't live locally. I cannot thank them enough for their outstanding service and will be forever grateful.
I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.
My carers look after me beautifully.
I enjoy seeing other people, it's nice for someone to talk to.
The carers are all friendly and attend visits on a regular period, we visit local shops.
All my carers are excellent. Always smart, polite, pleasant, and will help me when needed.
An excellent service, I and my brother are reassured that Mum is well cared for and her needs are met. I have recommended Home Instead to others.
Care has been excellent, really friendly, supportive and nothing is too much trouble. Always ask how both parents are and ask if anything extra needs doing. Really pleased. This has been peace of mind for myself and both parents look forward to the chats they have. Can’t thank the team enough. Outstanding.
I am very well looked after by both my carers and look forward to their company as well as the help with household tasks and the occasional visits to the supermarket. I know that I could ask either of them to give me help if I needed it. What is there not to be very pleased about and thankful for?