Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Bright Future Care Ltd

stars
stars 07 May 2024
Professional, caring, compassionate, friendly and personal. Appointed by hospital on my discharge and have never regretted or looked back.
Review from J N (Client / Service User)
stars
stars 07 May 2024
I have found Bright Future Care very easy to communicate with and very professional in their care for my parents.
Review from V S (Son of Client/Service User)
stars
stars 07 May 2024
We required specific timings of service to correspond to existing care arrangements. This has been done very effectively. The carers attending have been kind, knowledgeable and very supportive of both the client and myself.
Review from A O (Power of Attorney of Client/Service User)
stars
stars 07 May 2024
I am advocating for my son. We've been receiving the exceptional care provided by Bright Future Care for almost four and a half years now. The carers, along with the management team, have consistently ensured my son's safety and well-being. The kindness and compassion shown by the carers have made
my son comfortable and pleased with the service they offer.
Review from N E (Mother of Client/Service User)
stars
stars 25 March 2024
Excellent service. Makes me feel safe and secure. Very caring. And I do not feel embarrassed by the more intimate personal care they have to help me with. Would like to stay with this company, very sad to go.
Review from T L (Client / Service User)
stars
stars 12 September 2023
Actually, everything is working fine for me. The only issue is related to some of the carers’ English language skills, but my carers are fine in this case, and they understand me very well.
Review from S F (Client / Service User)