First Floor, 4 King John House, Kingsclere Business Park, Kingsclere, Newbury, RG20 4SW
View Full Details of Blue Angel Care BasingstokeDespite a few issues along the way I felt that the manager and the team were always supportive and treated my son with kindness, positivity and respect. Because of this, I would go back to Blue Angel, Basingstoke in the future for my son's ongoing care should his needs change.
From the initial enquiry back in January to the present day, Blue Angel Care have always been responsive, polite, friendly and always happy to help. The care workers who come to help my husband three times a week are punctual and always come in with a smile on their face and brighten our day with their friendliness. They are caring, considerate and respectful in every way. Sometimes, I have occasion to telephone our care co-ordinator to rearrange a visit or request a longer visit. My requests are always dealt with promptly and efficiently, thus allowing me to enjoy a few hours of respite to play golf or spend time with girlfriends. We are very thankful to have Blue Angel Care in our lives.
My Mum has recently started to receive care from Blue Angels. The process of discussing what was needed was really easy and it was great that a member of the team met Mum whilst she was still in hospital so that everyone knew what was going to be put in place. Since returning home Blue Angels have been brilliant with Mum making her feel very comfortable and reassured. As I no longer live in the UK it is reassuring to me that Mum will be looked after and cared for by the Blue Angels team.
As a family we had a very positive experience with Blue Angel Care. The communication was excellent and we always received a quick response to any queries or questions we had. The care my Mum received was always respectful and she built a wonderful relationship with her carer which made it much easier for her to accept the support that she needed.
We've used Blue Angel Care for almost 3 years and cannot fault them. They are always very easy to communicate with and 100% reliable. They provide invaluable companionship for my Uncle, without them he wouldn't see anyone for days - thank you
My brother has really benefited from the care and support offered by his male support worker. He likes to be physically challenged and having a male counterpart has helped settle him.he looks forward to the sessions each week.
The setting up of a care package for my mother was extremely thorough. We had a meeting at the hospital and in Mum's home, and met her carer in advance of the first visit. Everything was covered with many helpful suggestions of things we needed to organise or which would improve Mum's situation at home. Sadly, Mum was soon unwell and had to go back to hospital, but she was looked after amazingly by her carer while we waited for an ambulance. I have been extremely grateful for their support and help with Mum.
All the carers are very caring and friendly. They really care about client needs. They very kind to me when I was feeling upset with the situation. We are very sorry that funding stopped and we had to go to another provider. I know my partner will miss them all, carers were so good to him. Thankyou all.
It's early days, but so far so good. We are really pleased with the care provided by Blue Angel staff. Everyone is respectful and well-mannered. Polite and punctual. We feel listened to and know that we are able to make contact at any time. We are very happy with the service we have received so far.
I am pleased to have Blue Angel Care in my support. My carers are kind, helpful and experienced. They help me with showers and with morning routines. They are usually on time. I can contact my key worker and all office staff when needed.
The carers, who come regularly every morning to get me out of bed and help me to wash and dress, ready to face the day, are all lovely. They are always friendly, cheerful and respectful. They always check where I need help and let me get on with things where I can, I do value their respect for my independence. My only complaint and it's only a small one, is the time changes on the rota. It would be good to get a text message telling me the time of the carer's arrival has been moved backwards/ forwards! Having said that I am very aware of how difficult it is to juggle rotas along with holidays and sickness.
When I came home from hospital, in January, it was most important that the timings of my calls were always at the same time each day as I was allowed up for a very limited time as I had had an operation to heal a pressure sore. Later I was allowed up for longer but it was most important that the call times were kept to. The training and development officer and care assistant were fantastic, they kept to the prearranged call times exactly, they kept to the same group of carers so that the calls always went smoothly. I can't praise them enough. They ensured that a very stressful time was as stress-free as possible.
The carers provided are always polite and visit on time. We have a regular carer now and my wife looks forward to their visits as you would that of a close friend or member of the family. They always manage to lift her spirit and mood which is fantastic and rubs off onto me. It is like a breath of fresh air that has come into our everyday life! Thank you Blue Angel Care Basingstoke.
I am very happy with my care. My main carer is very professional and helpful.
The care I get for my husband is very good. All the carers that come treat my husband with respect. I am starting to have regular carers who have a rapport with my husband and he is starting to recognise them which helps him very much.
My mum had a live-in carer start halfway through November, and he was amazing made progress with my mum no other carer has managed to fully make. I was at complete ease knowing my mum was being taken care of outstandingly. I would 100% recommend Blue Angel Care Basingstoke to anyone looking for care at home, they go above and beyond and are friendly and caring. They put you at ease it’s like having extended family they truly are amazing. Thank you so much for everything you’ve done for my family and are still doing for my family.
A friend with no family was put into supported living accommodation in the Basingstoke area and placed under care of Blue Angel Care. The team have made her life and living conditions so good and she is so happy. Nothing is too much trouble, her one to one carer is so nice and makes my friend feel really special. All the carers look after her really well, take her shopping and out for days. I could not do their job, they are angels. I am so glad they were put in place by adult services, I can rely on them to look after my friend and contact me if the need occurs, they also look after her complex medical needs.
I have been with Blue Angel Care as a client for nearly 5 years. All the staff are brilliant (carers and office staff). I always feel safe whenever I go on my days out with any carer, whether it’s in their car or around town. Would highly recommend this care company.
Wonderful support from the team at Blue Angel during a time of crisis. The management team did a great job of finding care at short notice. The carers understood my father's needs and adapted their care to meet them. Lovely trips out and showed a real interest in making sure he had a good time. Thank you.
Very supportive, caring and professional. Really put the needs of their clients first. Friendly and helpful. The carers try to fit in as much as they can in the time allotted, even if they are short-staffed. Thoroughly recommend.
Despite a few issues along the way I felt that the manager and the team were always supportive and treated my son with kindness, positivity and respect. Because of this, I would go back to Blue Angel, Basingstoke in the future for my son's ongoing care should his needs change.
From the initial enquiry back in January to the present day, Blue Angel Care have always been responsive, polite, friendly and always happy to help. The care workers who come to help my husband three times a week are punctual and always come in with a smile on their face and brighten our day with their friendliness. They are caring, considerate and respectful in every way. Sometimes, I have occasion to telephone our care co-ordinator to rearrange a visit or request a longer visit. My requests are always dealt with promptly and efficiently, thus allowing me to enjoy a few hours of respite to play golf or spend time with girlfriends. We are very thankful to have Blue Angel Care in our lives.
My Mum has recently started to receive care from Blue Angels. The process of discussing what was needed was really easy and it was great that a member of the team met Mum whilst she was still in hospital so that everyone knew what was going to be put in place. Since returning home Blue Angels have been brilliant with Mum making her feel very comfortable and reassured. As I no longer live in the UK it is reassuring to me that Mum will be looked after and cared for by the Blue Angels team.
As a family we had a very positive experience with Blue Angel Care. The communication was excellent and we always received a quick response to any queries or questions we had. The care my Mum received was always respectful and she built a wonderful relationship with her carer which made it much easier for her to accept the support that she needed.
We've used Blue Angel Care for almost 3 years and cannot fault them. They are always very easy to communicate with and 100% reliable. They provide invaluable companionship for my Uncle, without them he wouldn't see anyone for days - thank you
My brother has really benefited from the care and support offered by his male support worker. He likes to be physically challenged and having a male counterpart has helped settle him.he looks forward to the sessions each week.
The setting up of a care package for my mother was extremely thorough. We had a meeting at the hospital and in Mum's home, and met her carer in advance of the first visit. Everything was covered with many helpful suggestions of things we needed to organise or which would improve Mum's situation at home. Sadly, Mum was soon unwell and had to go back to hospital, but she was looked after amazingly by her carer while we waited for an ambulance. I have been extremely grateful for their support and help with Mum.
All the carers are very caring and friendly. They really care about client needs. They very kind to me when I was feeling upset with the situation. We are very sorry that funding stopped and we had to go to another provider. I know my partner will miss them all, carers were so good to him. Thankyou all.
It's early days, but so far so good. We are really pleased with the care provided by Blue Angel staff. Everyone is respectful and well-mannered. Polite and punctual. We feel listened to and know that we are able to make contact at any time. We are very happy with the service we have received so far.
I am pleased to have Blue Angel Care in my support. My carers are kind, helpful and experienced. They help me with showers and with morning routines. They are usually on time. I can contact my key worker and all office staff when needed.
The carers, who come regularly every morning to get me out of bed and help me to wash and dress, ready to face the day, are all lovely. They are always friendly, cheerful and respectful. They always check where I need help and let me get on with things where I can, I do value their respect for my independence. My only complaint and it's only a small one, is the time changes on the rota. It would be good to get a text message telling me the time of the carer's arrival has been moved backwards/ forwards! Having said that I am very aware of how difficult it is to juggle rotas along with holidays and sickness.
When I came home from hospital, in January, it was most important that the timings of my calls were always at the same time each day as I was allowed up for a very limited time as I had had an operation to heal a pressure sore. Later I was allowed up for longer but it was most important that the call times were kept to. The training and development officer and care assistant were fantastic, they kept to the prearranged call times exactly, they kept to the same group of carers so that the calls always went smoothly. I can't praise them enough. They ensured that a very stressful time was as stress-free as possible.
The carers provided are always polite and visit on time. We have a regular carer now and my wife looks forward to their visits as you would that of a close friend or member of the family. They always manage to lift her spirit and mood which is fantastic and rubs off onto me. It is like a breath of fresh air that has come into our everyday life! Thank you Blue Angel Care Basingstoke.
I am very happy with my care. My main carer is very professional and helpful.
The care I get for my husband is very good. All the carers that come treat my husband with respect. I am starting to have regular carers who have a rapport with my husband and he is starting to recognise them which helps him very much.
My mum had a live-in carer start halfway through November, and he was amazing made progress with my mum no other carer has managed to fully make. I was at complete ease knowing my mum was being taken care of outstandingly. I would 100% recommend Blue Angel Care Basingstoke to anyone looking for care at home, they go above and beyond and are friendly and caring. They put you at ease it’s like having extended family they truly are amazing. Thank you so much for everything you’ve done for my family and are still doing for my family.
A friend with no family was put into supported living accommodation in the Basingstoke area and placed under care of Blue Angel Care. The team have made her life and living conditions so good and she is so happy. Nothing is too much trouble, her one to one carer is so nice and makes my friend feel really special. All the carers look after her really well, take her shopping and out for days. I could not do their job, they are angels. I am so glad they were put in place by adult services, I can rely on them to look after my friend and contact me if the need occurs, they also look after her complex medical needs.
I have been with Blue Angel Care as a client for nearly 5 years. All the staff are brilliant (carers and office staff). I always feel safe whenever I go on my days out with any carer, whether it’s in their car or around town. Would highly recommend this care company.
Wonderful support from the team at Blue Angel during a time of crisis. The management team did a great job of finding care at short notice. The carers understood my father's needs and adapted their care to meet them. Lovely trips out and showed a real interest in making sure he had a good time. Thank you.
Very supportive, caring and professional. Really put the needs of their clients first. Friendly and helpful. The carers try to fit in as much as they can in the time allotted, even if they are short-staffed. Thoroughly recommend.