Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Inn Care Cardiff

stars
stars 17 March 2026
I'm certain that without the support of the carers from Inn Care, my wife and I would not be able to manage. We are now 86 and 89 years old and finding it harder to cope. As well as us being very grateful for the care provided, our son is so happy to see them. That is important. Many thanks
Review from T W (Father of Client/Service User)
stars
stars 15 January 2026
Carers are very friendly, helpful and chatty but perhaps need to push a bit more on the health side, encouraging Thelma to eat more wholesome breakfasts. Carers will make the bed if asked, but this task should be done daily without request. In general, carers are well liked, and their attendance is
appreciated by the whole family.
Review from W S (Son of Client/Service User)