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Office 1, 7 Cornfield Terrace, Eastbourne, BN21 4NN
View Full Details of Quality Healthcare Agency LtdLatest Reviews for Quality Healthcare Agency Ltd
15 September 2025
The staff at Quality Healthcare were brilliant looking after my mother. They were kind, patient, attentive, professional and treated her with respect and dignity. They always asked what her priorities were for each visit and worked well together to make sure she had everything she needed, including conversation and laughter! Visits never felt rushed but were efficient, and the staff even took Mum into her garden, if that was what she wanted, so she could appreciate the outdoors safely without risking a fall. Quality Healthcare communicated well with us as family members/carers, and kept us updated through their app, or phone calls when necessary. The app was particularly useful for me being able to tell Mum which staff members were coming and exactly what time the visit was planned so she could plan when her friends might be able to visit without being interrupted. I would highly recommend Quality Healthcare. They brought reassurance, enormous support, warmth and brightness to my Mum.
23 April 2025
A cheerful, flexible, caring team, respectful my person and property. They are happy at short notice to change that which has been arranged to accommodate me. They always ask before they do anything even if it is something that has been done a number of times.
07 April 2025
I have met many carers in the past 6 years and none of them can compare with this company. They are so far ahead of the competition that I feel sorry for those people who are using other providers. These people are simply the best in every category - and as people they 100% trustworthy and reliable. If you are working with others, stop and switch to these people.
30 October 2024
Excellent level of care given. Good on-the-spot communication to confirm details of dates/timings/carers. Email communication also quick and effective. Very understanding of the needs of my husband as well as me - flexibility with dates and times enabling our requests to be fulfilled. Excellent adaptation to medication regime due to recent procedure - carers have been brilliant!
30 October 2024
We are very impressed with my father's main carer. She goes above and beyond her duty and I am 100% confident that my father is safe and looked after properly in her care. Some of the other staff haven't been as great such as asking to leave early even though he still needs support. However, the rest are really good too and I'm happy with the care he has been given this far.
30 October 2024
The manager and his team were wonderful in looking after me during a very hard time in my life. The care and support provided was exceptional. They provided support with personal care and medication. Thank you everyone.
18 October 2024
The carer turns up when expected. Chats to mum and helps with tasks. Contact with the Quality Healthcare Agency head office is easy and response is always promptly delivered. Flexible with changes in caring needs.
Latest Reviews for Quality Healthcare Agency Ltd
15 September 2025
The staff at Quality Healthcare were brilliant looking after my mother. They were kind, patient, attentive, professional and treated her with respect and dignity. They always asked what her priorities were for each visit and worked well together to make sure she had everything she needed, including conversation and laughter! Visits never felt rushed but were efficient, and the staff even took Mum into her garden, if that was what she wanted, so she could appreciate the outdoors safely without risking a fall. Quality Healthcare communicated well with us as family members/carers, and kept us updated through their app, or phone calls when necessary. The app was particularly useful for me being able to tell Mum which staff members were coming and exactly what time the visit was planned so she could plan when her friends might be able to visit without being interrupted. I would highly recommend Quality Healthcare. They brought reassurance, enormous support, warmth and brightness to my Mum.
23 April 2025
A cheerful, flexible, caring team, respectful my person and property. They are happy at short notice to change that which has been arranged to accommodate me. They always ask before they do anything even if it is something that has been done a number of times.
07 April 2025
I have met many carers in the past 6 years and none of them can compare with this company. They are so far ahead of the competition that I feel sorry for those people who are using other providers. These people are simply the best in every category - and as people they 100% trustworthy and reliable. If you are working with others, stop and switch to these people.
30 October 2024
Excellent level of care given. Good on-the-spot communication to confirm details of dates/timings/carers. Email communication also quick and effective. Very understanding of the needs of my husband as well as me - flexibility with dates and times enabling our requests to be fulfilled. Excellent adaptation to medication regime due to recent procedure - carers have been brilliant!
30 October 2024
We are very impressed with my father's main carer. She goes above and beyond her duty and I am 100% confident that my father is safe and looked after properly in her care. Some of the other staff haven't been as great such as asking to leave early even though he still needs support. However, the rest are really good too and I'm happy with the care he has been given this far.
30 October 2024
The manager and his team were wonderful in looking after me during a very hard time in my life. The care and support provided was exceptional. They provided support with personal care and medication. Thank you everyone.
18 October 2024
The carer turns up when expected. Chats to mum and helps with tasks. Contact with the Quality Healthcare Agency head office is easy and response is always promptly delivered. Flexible with changes in caring needs.