Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for YoD Care Services

stars
stars 11 July 2022
Generally, I am happy with the service my mother receives, but I feel the carer should take more control of their cuties and not continually ask what they should do next. Also, times should be adhered to more strictly, especially in the morning.
Review from P A (Daughter of Client/Service User)
stars
stars 22 June 2022
My husband has always been looked after very well. The staff take their time with my husband's personal care and talk to him at all times. I am very happy with the service. They try to send the same carer each time. We get notified if they are running late.
Review from L T (Wife of Client/Service User)
stars
stars 16 June 2022
I am happy with the service. Could you please let me know if the carers are not going to turn up with a phone call.
Review from J F (Client / Service User)
stars
stars 08 June 2022
Ok. Service is good. My wife would like one of your staff to visit regularly day and evening as she gets on really well with she's a young girl who mainly visits in the evenings. My wife has vascular dementia, so different people can upset her.
Review from Dennis C (Husband of Client/Service User)