Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Affordable Care At Home Ltd

stars
stars 18 October 2024
My Dad has been using Affordable Care at Home for several months now and we are both very happy with the service they provide. They keep a detailed record of each day's events and are good at keeping in touch. They are proactive at raising and addressing any concerns that arise, but likewise,
respond to queries and are happy to adapt to changing needs. Overall, Affordable Care At Home has provided a reliable, professional and helpful service with good communication.
Review from Phil A (Son of Client/Service User)
stars
stars 02 October 2024
Our dad's previous care agency had left us without care and after already meeting with Affordable Care at Home, we contacted them to explain our situation. They immediately organised all the paperwork and 2 new male carers to start the following week. In that week, we received all the paperwork to
sign and copies for us, several calls to keep us updated and were on the other end of the phone if we had questions. The 2 new carers came to meet Dad and both shadowed each other for 3 days. Dad has advanced dementia and the agency matched both carers with Dad and his needs amazingly. Dad has settled really well with both carers. We were a little nervous after our experience with the previous care agency but everyone we have spoken to has put our minds at ease. We are definitely happy and very pleased.
Review from Sarah E (Daughter of Client/Service User)
stars
stars 02 October 2024
Affordable Care At Home has been very professional and helpful in finding two male carers that we urgently needed for our dad who has advanced dementia. The communication from them has been excellent and Dad has settled really well with his new carers. We feel at ease knowing Dad is being well
looked after.
Review from Julia W (Daughter of Client/Service User)