Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for ProVirtue Healthcare Services

stars
stars 18 August 2025
We are extremely fortunate to have found such wonderful carers. They are kind, efficient, extremely reliable and genuinely care about their clients. They communicate well, and always raise any concerns quickly. The carers are well managed by someone who is very hands on herself, and quickly
understands a situation. They are a dedicated, and happy team. I cannot recommend them highly enough.
Review from S O (Daughter of Client/Service User)
stars
stars 12 August 2025
The manager and her wonderful team of carers at ProVirtue Healthcare Services have been supporting my elderly parents to continue to live independently in their own home for more than a year. Both my parents suffer with dementia and have complicated personal care needs. In addition to consistently
and reliably providing them with the essential care they need, the manager is a friendly face that my parents look forward to seeing each day!
Review from S H (Son of Client/Service User)
stars
stars 30 June 2025
Extremely helpful, efficient, caring, professional. They always communicate with us if there are any issues. They ensure Dad eats properly and has a healthy diet.they always make sure Dad is comfortable and well.
Review from S K (Daughter of Client/Service User)
stars
stars 16 May 2025
The manager has given mum exceptional care and made a very positive difference to mum's daily life. We feel extremely fortunate to find somebody so caring, reliable, understanding, sympathetic, and cheerful.
Review from Debbie M (Daughter of Client/Service User)
stars
stars 16 May 2025
They treat me well. Never let me down. Always on time. Treat me with respect, compassion, kindness, and dignity. Never in the rush. listen to me and provide me with the care that I deserve and need. I am very happy with the care from all the staff and the management. T
Review from Dennis F (Client / Service User)