Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for SureCare Maidstone

stars
stars 20 January 2026
My previous experience of carers was for my husband and was mostly unsatisfactory from the management side. I am now welcoming carers from SureCare Maidstone for myself and am delighted with their help. They were totally committed to my needs, are prompt, courteous, efficient, knowledgeable and
aware of new ways to be of help whilst respecting my own wishes. I am so pleased to have been introduced to them.
Review from A K (Client / Service User)
stars
stars 29 October 2025
I am very satisfied with the care and service I receive. Always on time. Friendly and professional. I am treated with respect and dignity and with great care and attention at all times. I have nothing bad to say.
Review from Connie C (Client / Service User)
stars
stars 18 September 2025
Very polite, very efficient, caring and supportive. We get on well and have a giggle and laugh. Would highly recommend
Review from Linda M (Client / Service User)