Submit a Review for Home Instead (North Sheffield)
2A Sussex Road, Chapeltown, Sheffield, S35 2XQ
View Full Details of Home Instead (North Sheffield)Latest Reviews for Home Instead (North Sheffield)
01 May 2025
I was recommended to try Home Instead when I was looking for a care provider for my dad. I have been blown away by the level of care and support they are giving. So much attention was given to matching the right carers for dad, even finding a lovely carer who shares dad's passion for painting! I love having the portal so I can see who has been to see dad, and if there are any issues on that visit. Even during dad's recent stay in hospital, they managed to arrange for carers to visit dad, which he very much appreciated. All the staff are lovely, professional and approachable. Always at the end of the phone whenever I need them.
07 April 2025
My mum has received excellent care from the care team. Everyone is very professional, caring and willing to do anything to help. The team are always available to help and change the requirements we may need. All the carers have made an effort to get to know my mum and her needs. Taking her out and about when the weather is fit. They are always friendly and support me and my family.
07 April 2025
I'm very happy, pleased with the care I received.
02 April 2025
Home Instead have provided care twice a day for my mother for the past 2 years until she passed away recently. The carers have been extreme caring and helpful and often went above and beyond, my mother had become very fond of them. They also were caring to me and very supportive. They made a massive difference to my life as I did not have to worry about my mother so much or be there as often, especially as I didn't live locally. I cannot thank them enough for their outstanding service and will be forever grateful.
18 November 2024
I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.
12 August 2024
My carers look after me beautifully.
30 May 2024
I enjoy seeing other people, it's nice for someone to talk to.
30 May 2024
The carers are all friendly and attend visits on a regular period, we visit local shops.
27 May 2024
All my carers are excellent. Always smart, polite, pleasant, and will help me when needed.
24 May 2024
I have been with Home Instead over ten years. The service I have received in all this time has been exceptional, not only with practical help but with my mental well-being. I can never thank them enough. I can honestly recommend them to anyone and know they will be well served.
02 May 2024
My carer started this year and I am very pleased with my care and the management. I am treated very well and am very pleased with them. I would recommend them to anyone.
02 May 2024
An excellent service, I and my brother are reassured that Mum is well cared for and her needs are met. I have recommended Home Instead to others.
23 April 2024
Care has been excellent, really friendly, supportive and nothing is too much trouble. Always ask how both parents are and ask if anything extra needs doing. Really pleased. This has been peace of mind for myself and both parents look forward to the chats they have. Can’t thank the team enough. Outstanding.
26 March 2024
Care is great.
23 March 2024
I am very well looked after by both my carers and look forward to their company as well as the help with household tasks and the occasional visits to the supermarket. I know that I could ask either of them to give me help if I needed it. What is there not to be very pleased about and thankful for?
04 March 2024
We chose Home Instead as it advertises that you get the same carers every visit but sadly this wasn't the case for us. We had 14 different carers over a 15-month period and weren't told previously they were changing. Our mother is quiet and no trouble and just needed a meal doing and a wash each visit but there seemed to be a huge breakdown in communication from what you requested to what was actually done. The staff who initially came to do a care plan left the job and it seemed that the information wasn't passed on to new staff. It was almost 12 months until they offered a bowl of water to wash mother. It was mentioned at the regular reviews but it still went on not being done. Although it is a good care provider this is just our experience. The carers are all lovely and you can trust them all within your home which is very reassuring. Just needs better communication.
29 January 2024
Carers are very good with my wife and treat her with dignity.
18 January 2024
Excellent service, Dad gets on well with carers.
16 May 2023
Carers are very caring and I like to see them come. They have a chat with me which helps when I am on my own.
16 May 2023
Mum's two regular carers provide excellent support. They are friendly and professional and provide the family with helpful feedback. they have gained Mum's trust and after the first month she is pleased to see them, which allows us peace of mind. Our only concern is that the carers are not qualified/trained to administer eye drops and that this is taking some time to arrange. The three managers I have met are pleasant and helpful and respond promptly. (New client 13th March 2023).
Latest Reviews for Home Instead (North Sheffield)
01 May 2025
I was recommended to try Home Instead when I was looking for a care provider for my dad. I have been blown away by the level of care and support they are giving. So much attention was given to matching the right carers for dad, even finding a lovely carer who shares dad's passion for painting! I love having the portal so I can see who has been to see dad, and if there are any issues on that visit. Even during dad's recent stay in hospital, they managed to arrange for carers to visit dad, which he very much appreciated. All the staff are lovely, professional and approachable. Always at the end of the phone whenever I need them.
07 April 2025
My mum has received excellent care from the care team. Everyone is very professional, caring and willing to do anything to help. The team are always available to help and change the requirements we may need. All the carers have made an effort to get to know my mum and her needs. Taking her out and about when the weather is fit. They are always friendly and support me and my family.
07 April 2025
I'm very happy, pleased with the care I received.
02 April 2025
Home Instead have provided care twice a day for my mother for the past 2 years until she passed away recently. The carers have been extreme caring and helpful and often went above and beyond, my mother had become very fond of them. They also were caring to me and very supportive. They made a massive difference to my life as I did not have to worry about my mother so much or be there as often, especially as I didn't live locally. I cannot thank them enough for their outstanding service and will be forever grateful.
18 November 2024
I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.
12 August 2024
My carers look after me beautifully.
30 May 2024
I enjoy seeing other people, it's nice for someone to talk to.
30 May 2024
The carers are all friendly and attend visits on a regular period, we visit local shops.
27 May 2024
All my carers are excellent. Always smart, polite, pleasant, and will help me when needed.
24 May 2024
I have been with Home Instead over ten years. The service I have received in all this time has been exceptional, not only with practical help but with my mental well-being. I can never thank them enough. I can honestly recommend them to anyone and know they will be well served.
02 May 2024
My carer started this year and I am very pleased with my care and the management. I am treated very well and am very pleased with them. I would recommend them to anyone.
02 May 2024
An excellent service, I and my brother are reassured that Mum is well cared for and her needs are met. I have recommended Home Instead to others.
23 April 2024
Care has been excellent, really friendly, supportive and nothing is too much trouble. Always ask how both parents are and ask if anything extra needs doing. Really pleased. This has been peace of mind for myself and both parents look forward to the chats they have. Can’t thank the team enough. Outstanding.
26 March 2024
Care is great.
23 March 2024
I am very well looked after by both my carers and look forward to their company as well as the help with household tasks and the occasional visits to the supermarket. I know that I could ask either of them to give me help if I needed it. What is there not to be very pleased about and thankful for?
04 March 2024
We chose Home Instead as it advertises that you get the same carers every visit but sadly this wasn't the case for us. We had 14 different carers over a 15-month period and weren't told previously they were changing. Our mother is quiet and no trouble and just needed a meal doing and a wash each visit but there seemed to be a huge breakdown in communication from what you requested to what was actually done. The staff who initially came to do a care plan left the job and it seemed that the information wasn't passed on to new staff. It was almost 12 months until they offered a bowl of water to wash mother. It was mentioned at the regular reviews but it still went on not being done. Although it is a good care provider this is just our experience. The carers are all lovely and you can trust them all within your home which is very reassuring. Just needs better communication.
29 January 2024
Carers are very good with my wife and treat her with dignity.
18 January 2024
Excellent service, Dad gets on well with carers.
16 May 2023
Carers are very caring and I like to see them come. They have a chat with me which helps when I am on my own.
16 May 2023
Mum's two regular carers provide excellent support. They are friendly and professional and provide the family with helpful feedback. they have gained Mum's trust and after the first month she is pleased to see them, which allows us peace of mind. Our only concern is that the carers are not qualified/trained to administer eye drops and that this is taking some time to arrange. The three managers I have met are pleasant and helpful and respond promptly. (New client 13th March 2023).