Submit a Review for Home Instead (North Sheffield)
2A Sussex Road, Chapeltown, Sheffield, S35 2XQ
View full details of Home Instead (North Sheffield)Latest Reviews for Home Instead (North Sheffield)
18 December 2025
Care provided for my father has been excellent, going above and beyond when he got admitted to hospital and a stroke unit they visited even though it was out of their area. Good friends have been made and they got my father talking more. It wasn't only the care that was excellent, the companionship
and nothing was too much trouble.
Thank you so much for the care you provided before by father passed away. The support after has been great too!
27 November 2025
I am thoroughly satisfied with all the help I am having from Home Instead. I like to go for a drink in a pub also I like to go shopping. I have been to several other things.
27 November 2025
Home Instead provides an excellent service. We have a consistent carer who is always punctual and never lets us down. Home Instead answered that our requirements were all met and a lovely carer was carefully interacted to our dad. We have now used the service for two years and cannot recommend Home
Instead enough.
26 November 2025
It's good. They're fine, and they help me with day to day stuff.
17 November 2025
I am very happy with the support provided by Home Instead.
14 November 2025
I am happy with the support from Home Instead.
14 November 2025
I have been with Home Instead for nearly 15 years. All that time, I have been well looked after. I am so lucky to have such good care. My carers have all been kind, considerate and cheerful. I look forward to them coming. The office staff always help me with queries. I couldn't be happier. I can
confidently recommend Home Instead to anyone.
23 July 2025
Our experience so far has been very good. We particularly like the fact that there isn't too many different carers supporting Mum.
We also like how responsive the team is to our suggestions & any changes.
The system helps us keep on track of what happens at each visit. Our main concern is Mum's
well being & keeping her nourished.
16 July 2025
A member of staff came 24th and cleaned my kitchen and front room thoroughly. She did an excellent job and I got on really well with her.
12 May 2025
Home Instead have been professional, compassionate and caring from the outset of our journey, while being relatively new it is all that I wanted for my daughter. The carers have been chosen carefully for their qualities to be able to interact and show care for my daughter. I can ring up at any time
and be listened to by the team and given reassurance and shown kindness which meant a lot to me.
12 May 2025
Friendly staff - Visits are on time.
Very pleased with all aspects of service, so far.
07 May 2025
Home Instead has been caring for my cousin and her husband since October 24. I am their only close relative but don't live in Sheffield, but some distance away in Gloucestershire, so I have been very reliant on Home Instead's care and communication. The carers that have carried out the visits are
clearly well trained and have been able to deal with dementia problems that they both have, and my cousin (aged 90) and her husband (aged 87) get on well with them. There was a certain amount of resistance early on, which is normal I understand, but the carers handled that well. What is most useful is to have direct online access to the carers' notes which can be read immediately after a visit. Very satisfied overall
01 May 2025
I was recommended to try Home Instead when I was looking for a care provider for my dad.
I have been blown away by the level of care and support they are giving.
So much attention was given to matching the right carers for dad, even finding a lovely carer who shares dad's passion for painting!
I love having the portal so I can see who has been to see dad, and if there are any issues on that visit.
Even during dad's recent stay in hospital, they managed to arrange for carers to visit dad, which he very much appreciated.
All the staff are lovely, professional and approachable. Always at the end of the phone whenever I need them.
07 April 2025
My mum has received excellent care from the care team. Everyone is very professional, caring and willing to do anything to help. The team are always available to help and change the requirements we may need. All the carers have made an effort to get to know my mum and her needs. Taking her out and
about when the weather is fit. They are always friendly and support me and my family.
07 April 2025
I'm very happy, pleased with the care I received.
02 April 2025
Home Instead have provided care twice a day for my mother for the past 2 years until she passed away recently.
The carers have been extreme caring and helpful and often went above and beyond, my mother had become very fond of them.
They also were caring to me and very supportive. They made a
massive difference to my life as I did not have to worry about my mother so much or be there as often, especially as I didn't live locally.
I cannot thank them enough for their outstanding service and will be forever grateful.
18 November 2024
I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.
12 August 2024
My carers look after me beautifully.
30 May 2024
I enjoy seeing other people, it's nice for someone to talk to.
30 May 2024
The carers are all friendly and attend visits on a regular period, we visit local shops.
Latest Reviews for Home Instead (North Sheffield)
18 December 2025
Care provided for my father has been excellent, going above and beyond when he got admitted to hospital and a stroke unit they visited even though it was out of their area. Good friends have been made and they got my father talking more. It wasn't only the care that was excellent, the companionship
and nothing was too much trouble.
Thank you so much for the care you provided before by father passed away. The support after has been great too!
27 November 2025
I am thoroughly satisfied with all the help I am having from Home Instead. I like to go for a drink in a pub also I like to go shopping. I have been to several other things.
27 November 2025
Home Instead provides an excellent service. We have a consistent carer who is always punctual and never lets us down. Home Instead answered that our requirements were all met and a lovely carer was carefully interacted to our dad. We have now used the service for two years and cannot recommend Home
Instead enough.
26 November 2025
It's good. They're fine, and they help me with day to day stuff.
17 November 2025
I am very happy with the support provided by Home Instead.
14 November 2025
I am happy with the support from Home Instead.
14 November 2025
I have been with Home Instead for nearly 15 years. All that time, I have been well looked after. I am so lucky to have such good care. My carers have all been kind, considerate and cheerful. I look forward to them coming. The office staff always help me with queries. I couldn't be happier. I can
confidently recommend Home Instead to anyone.
23 July 2025
Our experience so far has been very good. We particularly like the fact that there isn't too many different carers supporting Mum.
We also like how responsive the team is to our suggestions & any changes.
The system helps us keep on track of what happens at each visit. Our main concern is Mum's
well being & keeping her nourished.
16 July 2025
A member of staff came 24th and cleaned my kitchen and front room thoroughly. She did an excellent job and I got on really well with her.
12 May 2025
Home Instead have been professional, compassionate and caring from the outset of our journey, while being relatively new it is all that I wanted for my daughter. The carers have been chosen carefully for their qualities to be able to interact and show care for my daughter. I can ring up at any time
and be listened to by the team and given reassurance and shown kindness which meant a lot to me.
12 May 2025
Friendly staff - Visits are on time.
Very pleased with all aspects of service, so far.
07 May 2025
Home Instead has been caring for my cousin and her husband since October 24. I am their only close relative but don't live in Sheffield, but some distance away in Gloucestershire, so I have been very reliant on Home Instead's care and communication. The carers that have carried out the visits are
clearly well trained and have been able to deal with dementia problems that they both have, and my cousin (aged 90) and her husband (aged 87) get on well with them. There was a certain amount of resistance early on, which is normal I understand, but the carers handled that well. What is most useful is to have direct online access to the carers' notes which can be read immediately after a visit. Very satisfied overall
01 May 2025
I was recommended to try Home Instead when I was looking for a care provider for my dad.
I have been blown away by the level of care and support they are giving.
So much attention was given to matching the right carers for dad, even finding a lovely carer who shares dad's passion for painting!
I love having the portal so I can see who has been to see dad, and if there are any issues on that visit.
Even during dad's recent stay in hospital, they managed to arrange for carers to visit dad, which he very much appreciated.
All the staff are lovely, professional and approachable. Always at the end of the phone whenever I need them.
07 April 2025
My mum has received excellent care from the care team. Everyone is very professional, caring and willing to do anything to help. The team are always available to help and change the requirements we may need. All the carers have made an effort to get to know my mum and her needs. Taking her out and
about when the weather is fit. They are always friendly and support me and my family.
07 April 2025
I'm very happy, pleased with the care I received.
02 April 2025
Home Instead have provided care twice a day for my mother for the past 2 years until she passed away recently.
The carers have been extreme caring and helpful and often went above and beyond, my mother had become very fond of them.
They also were caring to me and very supportive. They made a
massive difference to my life as I did not have to worry about my mother so much or be there as often, especially as I didn't live locally.
I cannot thank them enough for their outstanding service and will be forever grateful.
18 November 2024
I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.
12 August 2024
My carers look after me beautifully.
30 May 2024
I enjoy seeing other people, it's nice for someone to talk to.
30 May 2024
The carers are all friendly and attend visits on a regular period, we visit local shops.