Submit a Review for Right at Home (Ipswich, Woodbridge & Felixstowe)
Unit 9, Dencora House, 34 White House Road, Ipswich, IP1 5LU
View Full Details of Right at Home (Ipswich, Woodbridge & Felixstowe)Latest Reviews for Right at Home (Ipswich, Woodbridge & Felixstowe)
30 July 2025
From my initial telephone enquiry up to the start of care, arranging respite for my Mum has been a stress-free process. The kindness, empathy and professionalism I experienced was very reassuring and I was able to go on holiday, confident that Mum was being looked after - although I did check the app a couple of times whilst away! I found your charges reasonable with none of the hidden add-on's and extra's, that I discovered with other providers but at the end of the day peace of mind is priceless! I would not hesitate to use your services again or recommend you to others, in fact Mum has already mentioned you to a neighbour.
28 July 2025
After coming home from Hospital my mum had follow up care provided by others, which overall was very poor, however, I then contacted Right at Home, who had previously given my Mum care at home. They couldn't of been more helpful and got care in place for exactly when we needed it. The ladies that coordinate the carers are excellent and each Carer has been so good and helpful and they've given my Mum more confidence to help her stay at home. So many thanks to everyone at Right at Home.
25 July 2025
Having someone visit Mum has given my sister and I peace of mind. Mum really enjoys her visits, the flat is spotless, and Mum is happy and relaxed. We cannot recommend them enough. They discussed all her needs in detail and matched her carer really well.
25 July 2025
We recently met with the Manager from Right at Home to discuss care options for my father. From the very beginning, she was warm, kind and incredibly gentle in how she spoke with Dad, she made him feel completely at ease. She really took the time to understand his needs and communicated everything clearly and compassionately. She arranged for a caregiver to come out, who was absolutely lovely. She was friendly, professional and clearly knew what she was doing. In the end, we decided not to go ahead just yet, as my dad feels he does not need this level of care right now. But we were so impressed with the team that we will definitely be coming back when the time is right. Thanks again to your Manager and everyone at Right at Home.
02 July 2025
Excellent carers. Found the perfect carer for my mum. Mum really looks forward to when carer can com. One member of staff in particular is great support and so kind and good with mum. Mum looks forward to her visits and I am so much more at ease.
01 July 2025
Very impressed with the professionalism and care given to hubby over a long weekend . Such a good idea having the introduction of the carer with the client a few days before. I'm aiming to have small breaks over the next few months so will definitely use Right at Home again..
30 June 2025
It would be hard to overestimate just what a huge and positive impact our carer has had on both our mum and, as a result, our family. In just a couple of months she has become an invaluable member of our family, treating our mother with respect and dignity, speaking to her in a kind an adult way. She has come up with imaginative ideas to help mum get out and about (chair yoga is something new mum is trying) and shows care and compassion when mum feels less able to get out. As well as supporting mum, she does a first class job of the household chores that need doing (something so many cleaners and cleaning-carers, don't do to such a high standard). She is thorough with great attention to detail. Mum loves her visits - they get on so well and not only is there great mutual respect but they also have a good dose of fun. Mum would already be lost without her - she thinks the world of her and really looks forwards to her visits which we've now extended by an hour each visit.
04 June 2025
We are very happy with RAH, particularly our regular carer who us kind, empathetic and thinks widely around little jobs that need doing to help mum. We appreciate and read the call reports and like the regular contact from the office team.
30 May 2025
I'm so impressed with the care from beginning my request of help from one of the staff to the excellent help we received from our two brilliant overnight carers. We only needed help short term but the empathy and care extended to my husband was exemplary ..and I thank all in the team.
27 May 2025
We used Right at Home (Ipswich, Woodbridge & Felixstowe) for a short period to help my Mother get settled and back to normality after several months in hospital and care. We proved them to be a compassionate and professionally run organization that genuinely cared.
20 May 2025
The service provided by Right at Home is excellent. All the caregivers are friendly, helpful and professional. All communications with the office are excellent. Would highly recommend the company to everyone.
19 May 2025
The caregivers arrive on time, are really friendly and do their jobs well. If there are any issues, I ring the office and they are helpful and responsive. Receiving the schedule two weeks in advance means I can update my mum's diary so she knows exactly who is coming and when. We're very happy with the service.
19 May 2025
I continue to be impressed by the standard and consistency of care provided to my mother. She is treated with kindness and respect by her carers and appreciates being cared for by predominately the same care giver every day. She has formed a close bond with her carer who, because she knows her well, is able to spot if anything is amiss. I find it particularly reassuring to be able to read the carer's notes, and am always able to speak to someone in the office if I am concerned. Equally the office will always phone me if they are concerned.
23 April 2025
We've (my wife and I) been really pleased with the service from Right at Home - my Mum is not the easiest to deal with, especially as her stroke & dementia symptoms worsen, but the carers do a great job. It's an invaluable service to allow my wife and I some space to recharge (as we're fulltime caring for mum)
14 April 2025
From initial exploratory discussions to scheduling and delivery of care, the process has been very person centred tailored to Mum's initial needs as she continues in her recovery. Thank you and we will recommend you as an excellent caring company.
11 April 2025
My mother is 93 and has dementia but remains in her own home with support from family and Right at Home (RAH). With the dementia her toileting has become and issue. Most recently the particular concern was blood traces in her incontinence pad. RAH staff drew this to my attention when first seen, I was able to get a GP appointment the same day. There was a reaction to the prescribed antibiotics, but RAH staff were able to get my mum settled for the night.
10 April 2025
We are delighted to have found Right at Home to help care for my husband who has dementia. Our caregiver always goes the extra mile to help out and give support. I would definitely recommend Right at Home.
07 April 2025
Carers are great and look after my Dad really well. He enjoys their visits. All at office are very helpful, friendly and always available. I am very impressed with the service provided well done all.
02 April 2025
From the first contact, everyone has been so kind. It's like family are caring for you loved one.
24 March 2025
The whole family are very pleased with the care, attention and details that we receive for my father, all household needs are finished in a speedy manor. The carers are all friendly and caring to all the family.
Latest Reviews for Right at Home (Ipswich, Woodbridge & Felixstowe)
30 July 2025
From my initial telephone enquiry up to the start of care, arranging respite for my Mum has been a stress-free process. The kindness, empathy and professionalism I experienced was very reassuring and I was able to go on holiday, confident that Mum was being looked after - although I did check the app a couple of times whilst away! I found your charges reasonable with none of the hidden add-on's and extra's, that I discovered with other providers but at the end of the day peace of mind is priceless! I would not hesitate to use your services again or recommend you to others, in fact Mum has already mentioned you to a neighbour.
28 July 2025
After coming home from Hospital my mum had follow up care provided by others, which overall was very poor, however, I then contacted Right at Home, who had previously given my Mum care at home. They couldn't of been more helpful and got care in place for exactly when we needed it. The ladies that coordinate the carers are excellent and each Carer has been so good and helpful and they've given my Mum more confidence to help her stay at home. So many thanks to everyone at Right at Home.
25 July 2025
Having someone visit Mum has given my sister and I peace of mind. Mum really enjoys her visits, the flat is spotless, and Mum is happy and relaxed. We cannot recommend them enough. They discussed all her needs in detail and matched her carer really well.
25 July 2025
We recently met with the Manager from Right at Home to discuss care options for my father. From the very beginning, she was warm, kind and incredibly gentle in how she spoke with Dad, she made him feel completely at ease. She really took the time to understand his needs and communicated everything clearly and compassionately. She arranged for a caregiver to come out, who was absolutely lovely. She was friendly, professional and clearly knew what she was doing. In the end, we decided not to go ahead just yet, as my dad feels he does not need this level of care right now. But we were so impressed with the team that we will definitely be coming back when the time is right. Thanks again to your Manager and everyone at Right at Home.
02 July 2025
Excellent carers. Found the perfect carer for my mum. Mum really looks forward to when carer can com. One member of staff in particular is great support and so kind and good with mum. Mum looks forward to her visits and I am so much more at ease.
01 July 2025
Very impressed with the professionalism and care given to hubby over a long weekend . Such a good idea having the introduction of the carer with the client a few days before. I'm aiming to have small breaks over the next few months so will definitely use Right at Home again..
30 June 2025
It would be hard to overestimate just what a huge and positive impact our carer has had on both our mum and, as a result, our family. In just a couple of months she has become an invaluable member of our family, treating our mother with respect and dignity, speaking to her in a kind an adult way. She has come up with imaginative ideas to help mum get out and about (chair yoga is something new mum is trying) and shows care and compassion when mum feels less able to get out. As well as supporting mum, she does a first class job of the household chores that need doing (something so many cleaners and cleaning-carers, don't do to such a high standard). She is thorough with great attention to detail. Mum loves her visits - they get on so well and not only is there great mutual respect but they also have a good dose of fun. Mum would already be lost without her - she thinks the world of her and really looks forwards to her visits which we've now extended by an hour each visit.
04 June 2025
We are very happy with RAH, particularly our regular carer who us kind, empathetic and thinks widely around little jobs that need doing to help mum. We appreciate and read the call reports and like the regular contact from the office team.
30 May 2025
I'm so impressed with the care from beginning my request of help from one of the staff to the excellent help we received from our two brilliant overnight carers. We only needed help short term but the empathy and care extended to my husband was exemplary ..and I thank all in the team.
27 May 2025
We used Right at Home (Ipswich, Woodbridge & Felixstowe) for a short period to help my Mother get settled and back to normality after several months in hospital and care. We proved them to be a compassionate and professionally run organization that genuinely cared.
20 May 2025
The service provided by Right at Home is excellent. All the caregivers are friendly, helpful and professional. All communications with the office are excellent. Would highly recommend the company to everyone.
19 May 2025
The caregivers arrive on time, are really friendly and do their jobs well. If there are any issues, I ring the office and they are helpful and responsive. Receiving the schedule two weeks in advance means I can update my mum's diary so she knows exactly who is coming and when. We're very happy with the service.
19 May 2025
I continue to be impressed by the standard and consistency of care provided to my mother. She is treated with kindness and respect by her carers and appreciates being cared for by predominately the same care giver every day. She has formed a close bond with her carer who, because she knows her well, is able to spot if anything is amiss. I find it particularly reassuring to be able to read the carer's notes, and am always able to speak to someone in the office if I am concerned. Equally the office will always phone me if they are concerned.
23 April 2025
We've (my wife and I) been really pleased with the service from Right at Home - my Mum is not the easiest to deal with, especially as her stroke & dementia symptoms worsen, but the carers do a great job. It's an invaluable service to allow my wife and I some space to recharge (as we're fulltime caring for mum)
14 April 2025
From initial exploratory discussions to scheduling and delivery of care, the process has been very person centred tailored to Mum's initial needs as she continues in her recovery. Thank you and we will recommend you as an excellent caring company.
11 April 2025
My mother is 93 and has dementia but remains in her own home with support from family and Right at Home (RAH). With the dementia her toileting has become and issue. Most recently the particular concern was blood traces in her incontinence pad. RAH staff drew this to my attention when first seen, I was able to get a GP appointment the same day. There was a reaction to the prescribed antibiotics, but RAH staff were able to get my mum settled for the night.
10 April 2025
We are delighted to have found Right at Home to help care for my husband who has dementia. Our caregiver always goes the extra mile to help out and give support. I would definitely recommend Right at Home.
07 April 2025
Carers are great and look after my Dad really well. He enjoys their visits. All at office are very helpful, friendly and always available. I am very impressed with the service provided well done all.
02 April 2025
From the first contact, everyone has been so kind. It's like family are caring for you loved one.
24 March 2025
The whole family are very pleased with the care, attention and details that we receive for my father, all household needs are finished in a speedy manor. The carers are all friendly and caring to all the family.