Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Heritage Healthcare Cheadle & Wilmslow

stars
stars 03 November 2025
I cannot thank Heritage Healthcare enough for the incredible care they provide for my mum. From the very first day, the whole team have shown kindness, patience and genuine compassion. Knowing she is in such safe and caring hands gives me real peace of mind. The carers treat Mum with dignity and respect, but also with warmth and friendship. They really take the time to get to know her and always go above and beyond to make sure she feels comfortable and happy. She looks forward to seeing them, and it's made such a positive difference to her day-to-day life. As her daughter, it means the world to me to see how well she is looked after. Heritage Healthcare don't just provide excellent care, they provide reassurance, companionship and trust - everything you would hope for in a care company. I would recommend them to any family without hesitation.
Review from Jennat T (Daughter of Client/Service User)
stars
stars 01 October 2025
Excellent carers, always happy and on time. No complaints at all. They always spend full time with me. Excellent service very pleased. I feel confident that I am able to leave the house without any worries. Care managers was very helpful.
Review from Dennis B (Client / Service User)
stars
stars 29 July 2025
Heritage Healthcare provide a useful service to me. I live in a nursing home and this company gave me carers to take me out each month to go shopping and for medical & dental appointments. The carers are pleasant and turn up on time. I organise my trips with the manager, and we communicate well. I arranged the taxis to go out, it is a valuable help.
Review from Jane S (Client / Service User)
stars
stars 30 May 2025
The care and compassion shown to my mum by the team has been exceptional. They've treated her with genuine kindness and professionalism throughout. We're incredibly grateful for the support they've provided.
Review from Suborno G (Son of Client/Service User)
stars
stars 21 May 2025
The manager at Heritage has performed a great job of setting up care for my mother. The carers turn up on time and are working well with my elderly relative. This contrasts very well against the experience of friends in similar situations that are trying to get along with council provided care
Review from Lee M (Son of Client/Service User)