Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for RF Hospitalities Ltd

stars
stars 14 November 2025
This has been the best care service I have witnessed. My mother can communicate much better with the carers and I can see that my mother is treated well by the carers. This company has made my life much easier as someone with a disability myself they have really taken allot of weight off my shoulders by really being of support us as a family.
Review from Aretha N (Daughter of Client/Service User)
stars
stars 05 May 2025
I wanted to take a moment to express our heartfelt gratitude for the outstanding care and support you've provided to our daughter over the past 2 years. Your dedication, expertise, and compassion have made such a positive difference in her care, and we are incredibly thankful to have had you as part of her recovering journey. What has stood out to us the most is the genuine care you show not just for her, but for our family as a whole. Your communication has always been clear, timely, and reassuring, and we feel confident knowing you're there every step of the way. We truly value the relationship you've built with our daughter and the trust you've established with us.
Review from Grace A (Mother of Client/Service User)
stars
stars 21 February 2025
RF Hospitalities Ltd took very good care of my mother when she was with them. The support staff were kind and paid attention to her 24/7 and the management made the process easy by keeping constant communication with us, her family. The management especially one in particular, will update you every day on any occurrence and the way forward. I am very much grateful for the support you gave our mother when she was in your care and will recommend you to anyone who needs your services.
Review from D O (Son of Client/Service User)