SCA Care (Southampton)
SCA Care (Southampton)
SCA Care (Southampton)

SCA Care (Southampton) takes pride in offering compassionate care, supporting adults with care needs to have better lives while living in the comfort of their own homes.

Free assessments are available, with the provider looking to inform carers in tailored care that safeguards each individual over the long term. Staff are carefully selected and given a 5-day induction course, while working to clear plans, for short-term and complex needs, offering companionship and skilled in rehabilitation.

Versatile provision includes expertise in dementia care, Parkinson's and stroke.

Group : SCA Group

Person in charge : Michelle Curtice (Operations Manager)

Type of Service : Home Care Agency (Voluntary / Not for Profit Owned Owned)

Service User Information :

Provides Carers directly to the general public : Yes

Number of Carers : 126

Fees Guide : Prices start from £15.32 per hour (30 minute calls are also available)

Services Offered : 24 Hour Care • Adult Care (18+) • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered : Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

There are no awards/recognitions posted yet for SCA Care (Southampton)

Current Recommendations

Recommendation Score: 9.5 (9.548)

The user 'Recommendation Score' (9.5 for SCA Care (Southampton)) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years. The maximum Recommendation Score is 10. To see more about the homecare.co.uk user recommendations please click here.

Review of SCA Care (Southampton) on Tuesday 21 January 2014 by Susan S (daughter of service user)

I & my husband make regular visits twice a week, we come in contact from time to time and have also spoke on the phone with Carol (Mrs Burnt). She is a lovely person; friendly, caring and very thoughtful. She is the right person for the job she holds. Mum (&Dad) are always pleased to see her.

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Review of SCA Care (Southampton) on Tuesday 6 August 2013 by W. K (Client)

Have always had good service from them for my needs. None of the agencies are 100% but not far off with SCA.

Staff: Excellent

Care / Support: Excellent

Management: Good

Review of SCA Care (Southampton) on Thursday 6 June 2013 by Paul R (Client)

The carers are good and help me with things I can't manage on my own.

Staff: Excellent

Care / Support: Satisfactory

Management: Satisfactory

Value for Money: Satisfactory

Review of SCA Care (Southampton) on Tuesday 4 June 2013 by Barbara C (Client)

The carer is punctual, hard working, pleasant and ready to do small extra jobs e.g threading needles. The office staff respond promptly and politely to telephone calls.

Staff: Good

Care / Support: Excellent

Management: Good

Review of SCA Care (Southampton) on Friday 24 May 2013 by Edna F (Client)

Very happy with service, very reliable.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Good

Review of SCA Care (Southampton) on Monday 20 May 2013 by Sonia West (Wife)

My husband is registered severely sight impaired and has suffered 2 brain tumours and two mini strokes. He is very unsteady on his feet and having the excellent carer who takes him out every week gives me a chance to see friends. My husband enjoys the outings and receives excellent attention from his carer and they both enjoy each others company, the service has been first class.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of SCA Care (Southampton) on Thursday 16 May 2013 by Wendy K (Client)

I have used SCA 5 mornings per week for 7 years since my husband passed away. I have been confined to a wheelchair since 1957 when I contracted Polio I was still working 7 years ago and SCA were recommended as I required a very early start. I have since retired after 42 years with same company.

Staff: Good

Care / Support: Good

Management: Good

Value for Money: Good

Review of SCA Care (Southampton) on Wednesday 15 May 2013 by Dairne R (Client)

Gave the service required when in need. Professional, friendly and reliable. Fit in willingly with our needs.

Staff: Satisfactory

Care / Support: Excellent

Management: Excellent

Value for Money: Good

Review of SCA Care (Southampton) on Wednesday 15 May 2013 by Tim G (Client)

Support worker always polite, punctual and helpful. Office has co-operative and efficient staff too.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Value for Money: Excellent

Review of SCA Care (Southampton) on Friday 3 May 2013 by Albert B (Client)

The office are most efficient, never any unsloved problems. The person who calls each week we have found to be utterly reliable and trustworthy. The cleaning more than equals if we had carried out the work ourselves most satisfactory.

Staff: Good

Care / Support: Excellent

Management: Good

Review of SCA Care (Southampton) on Monday 22 October 2012 by Anthony Myers (Client)

Carers are polite and assist me in health care, clean me up if I have a mishap. They are punctual, empty my commode and day/night bag, and carry out physio on my right foot. They get my recommendation for these reasons.

Staff: Excellent

Care / Support: Excellent

Management: Excellent

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