Manu Integrity Services provides home care in the comfort of people's own homes.
Trained, caring staff visit people in their homes to help with personal care which includes dressing, feeding, washing, as well as helping with housework, meal preparation and attending appointments.
Staff have training, covering areas such as safeguarding etc.
"Absolutely cannot fault the carers who visit 4 times per day. Nothing is too much trouble for them. Their interaction with her is amazing,..."Read all 51 reviews
Manu Integrity Services Ltd (MIS) is a domiciliary service provider and recruitment agency created to supply medical staff to hospitals, care homes and individual homes. The agency seeks to provide medical... Read more
Care Provided"I consider MIS a reputable company, and I am satisfied with the services they give to my mum. They are always kind, considerate and caring...."Read all 8 reviews
MIS East Riding in Goole provides compassionate home care services to people in their own homes. Home care services include personal care, help with household tasks, complex care, assistance attending... Read more
Care ProvidedManu Integrity Services Ltd has a Group Review Score of 9.2 (9.225) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Manu Integrity Services Ltd must have a Review Score.
I am very happy with the service MIS provide for both my parents . They both have different needs. The staff are always very pleasant and helpful. Which is comforting to know , when perhaps my father could be a little grumpy and they always manage to get a smile out of him. A real piece of mind for my brother and I to have the knowledge that they are safe. Thank you
Thank you so much for taking the time to share this wonderful feedback - it truly means a great deal to everyone at Manu Integrity Services.
Supporting two family members with different needs is something our team takes great pride in, and it is incredibly rewarding to hear that your parents are...
Your staff are polite and friendly, they make my day.
Thank you for taking your time to give us positive feedback.
Could not fault the assistance I have received from all the home help.
Thank you for the positive feedback! Our management will get in touch with you to see areas we can make improvements.
All carers excellent, reliable and professional.
Thank you for a very positive feedback! Please let us know at any given time if your care quality changes as we aim for the highest quality of care at all times.
Cannot fault any of the staff, they all work in different ways, but a bad one is very well mannered. Keep these ladies very happy.
Thank you for a positive feedback! We continuously aim to provide high quality of care.
Very helpful, polite and courteous. Always keen to help.
Thank you for a positive feedback! We will continue to aim to provide high quality of care.
I consider MIS a reputable company, and I am satisfied with the services they give to my mum. They are always kind, considerate and caring. They are reliable and professional, and nothing is too much trouble for them. So I would recommend them to anyone seeking such services.
Thank you for a positive feedback! We will continue to endeavor to provide high quality of care.
Absolutely cannot fault the carers who visit 4 times per day. Nothing is too much trouble for them. Their interaction with her is amazing, even trying to speak French with her.
Thank you for such a positive review. We will continue to re-review your needs and ensure that all are met.
My carers are excellent and fun and even teach me little things in Shona. All of them are caring and helpful.They go out of there way to help . like when I get washed I have dizziness and they make ajam sandwich and a cuppa
We are pleased to hear that you have build a therapeutic relationship with your carers and that you are happy with the care provided to you.
Helped and supportive in all tasks, always cheerful and cooperative. And if my carer doesnt know, she is happy to phone head office for any help or support.
Thank you for a positive feedback. We are more than happy to feedback this to your support team! We will continue to strive to provide highest standard of Support!
Everyone of my husband carer come with a smile and a cheery and polite welcome. We dont't have to ask our regular carer anything they just know what we need. The new ones are most helpful and soon get into our routine. They all talk to us and are ready for a laugh.
Even when they have done the tasks they find time to sit and talk to me and reassure me.
Thank you to all at MIS
Thank you for your positive feedback. We are very glad to hear that your carers are giving you person centered care and that you have built a therapeutic relationship which helps you holistically. Our team will continue to strive for highest standard of care.
However the punctuality creates a major problem often out of the allocated time window which in turn has a knock on effect (has dinner at 2pm and back at 4pm for tea) or too early for bed time. Also too many different carers just causes confusion for mum. The company overall is good and approachable. If they can get above better organised, then overall is worth recommendation.
Thank you for a positive feedback. If you could please contact the office/branch managers and they will be very happy to help you with this.
Complex needs are met very well , with good communication and support between carers and core management. And I'm always kept informed of any changes , MIS care about family too !understanding and helpful support if I need it at any time .
Thank you for your positive feedback. Our team will continue to strive to provide highest standard of care.
Manu Integrity Services have only been caring for my mum for a week but I can already see a huge improvement in her health and wellbeing. The carers I have met so far are not only extremely efficient and conscientious in the support they provide but they are also incredibly attentive, compassionate and wonderfully friendly. My mum's key carer has already taken on the responsibility of healing her in a way I could not have imagined possible. The key carer and her colleagues are knowledgeable, professional and eager to do what is best for my mum. I honestly feel they have given me the peace of mind I was hoping to find in a care provider. I could not recommend them more highly.
Thank you very much for the very positive feedback. We take pride in training our staff to provide a high-quality standard of care.
The staff who look after my father are extremely caring and thoughtful, engaging in conversation with him even though he is often confused. They treat him with respect, and kindness, and are gentle. He is visited four times per day.
Thank you for the positive feedback, which helps us to continue to aim for quality care.
Do not use this company, they do not do what they say, big failure in all aspects, management do not care. Some of the carers are brilliant and some are not trained enough to care for vulnerable, sick people in my opinion.
It is unfortunate that you feel that way towards our organisation. However, please note that we have guidance, rules and policies that should be followed in care to protect vunerable people. This may not be agreable with your beliefs or your knowledge. In addition, we will continue strive to do good and to follow the regulations to remain safe.
Thank you for an amazing service.
Thank you for a very positive feedback. We are pleased to know that your mum's care is going on well. We will continue to try to care with the highest quality of care at all times.
The company responded to my last post but didn’t implement what they said they would do. Yesterday the carer came at 7:30 am as instructed by their planners. 10:30 am this morning and still no carer. I have had to get my husband dressed. Repeated I have requested calls between 8:15 and 9:15 am and I am told it will happen, it does but only for a short period. The carers are good and it is not their fault but the back room staff are not.
Thank you for your feedback. As soon as we have seen your post, we have assigned a manager to contact you to rearrange the times as you wish. All has been changed to suit your preferred times. We do apologise if we missed calling you back in response to your request. We strive to meet our client’s needs and paramount that you let us know so that changes can be made where possible.
There are currently no awards/recognitions posted yet for Manu Integrity Services Ltd.
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Average costs for home care provided by Manu Integrity Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Manu Integrity Services Ltd, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £27.59 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Manu Integrity Services Ltd own 2 Agencies.
Manu Integrity Services Ltd & MIS East Riding have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Manu Integrity Services Ltd to verify any information. View our terms and conditions. Manu Integrity Services Ltd has an Enhanced Service - more info.
