Draycott Nursing & Care

18 Culford Gardens, London SW3 2ST
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9.9 14 Reviews
  • Draycott Nursing & Care, London
Draycott Nursing & Care has three decades of experience providing bespoke care at home to clients across London. The care provided is expertly tailored to individual needs.

The dedicated Registered Nurses and carers at Draycott play a vital role in supporting clients to maintain independence and quality of life from the comfort of their own homes.

The team takes time to get to know each client so they can carefully match them with the right carer. Understanding the importance of familiar faces, they strive to keep carers consistent, allowing strong and trusting relationships to develop. Clients and their loved ones also have the reassurance of a 24-hour on-call service, should it be needed.

A range of care services is provided, from companionship and help with daily tasks to live-in care and end-of-life care. Specialised care is also provided for Dementia and Alzheimer’s, Parkinson’s, cancer, and strokes. A care team is available to start immediately, if required.

Draycott understands that looking for home care can be a difficult and sometimes daunting time. You can rest assured that their warm and friendly team is on hand to support clients and their loved ones throughout the process.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care
  • Nursing/Nurse Led Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: £36.02 – £79
  • Weekly Live-in Care Fees: £1800 – £2488

Draycott Nursing & Care tailor all care packages and costs to suit individual clients' needs. Following an initial assessment from one of their expert team, a care plan and cost breakdown will be provided which is bespoke to you. Draycott will always discuss and look at cost efficiencies with you, such as how longer care sessions or live-in care options may offer better value overall. If you would like to explore options or discuss costs further, please do contact one of the team.

These prices are only a guideline, please contact Draycott Nursing & Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Draycott Nursing & Care

Person in charge

  • Martin Katongo (Registered Manager)

Draycott Nursing & Care Reviews (14)

9.9

Draycott Nursing & Care has a Review Score of 9.9 (9.864) out of 10, based on 14 reviews in the last 2 years. Over all time Draycott Nursing & Care has 14 reviews.

Overall Experience

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Review from Antonia N (Daughter of Client) published on 10 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Draycott Nursing have been amazing! So easy to deal with, and provided the most wonderful, experienced and gentle carers for complex care. They go above and beyond, and are wonderful!

Reply from Rachel Lydon, Marketing Manager at Draycott Nursing & Care

Dear Antonia. As a valued client of ours, we are grateful for your kind words. Providing experienced, compassionate care is at the heart of what we do at Draycott. Our care team receives continuous training and support to ensure they are always confident and capable when delivering care to our clients. They will be thrilled to read your review. It has been a pleasure getting to know your mother, and we look forward to continuing our relationship with you.

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Review from Timothy R (Client) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very effective and professional service from well trained and consistently very dedicated and caring people. I cannot fault the way in which my wife and I have been care for, for the past fifteen months. The hard working and extremely well organised office at Draycott Nursing and Care have had an enormous
and very positive effect on our health and well being.

Reply from Andrew Walby, Operations Manager at Draycott Nursing & Care

Thank you for taking the time to leave us a review. It means so much to the team to see their hard work recognised. It has been such a pleasure getting to know you and your wife over the past 15 months & we look forward to continuing our relationship with you.

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Review from William W (Client) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager was fantastic. My wife, herself a doctor, and I were so impressed with the support and care that she gave me over the six-week period. I can't thank her enough. She was cool, calm, kind, caring, and considerate.

Reply from Abbygail Boswell, BDM at Draycott Nursing & Care

Thank you so much for your thoughtful review. We are thrilled to hear you were happy with the care and support provided during your time with us. It means a lot to know that our teams calm, compassionate, and considerate approach made a positive impact on both you and your wife. Many thanks for taking the time to feedback and your positive words will be shared with the team.

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Review from Anne C (Client) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In mid-March 2024 I broke both wrists, leaving myself completely incapacitated. All carers from Draycott were of a high standard, my carer who was with me for much of ten weeks was truly exceptional. It is no exaggeration to describe her as angelic. She catered to my needs with great tact and efficiency,
doing everything from helping me dress and carry out the most basic functions, to accompanying me to hospital when I had operations. She was an excellent cook as well as being delightful company and it was very reassuring that she was in the house overnight to deal with any emergency. Subsequently, she helped with my physiotherapy regime. She was resourceful at suggesting ways of minimising any pain I experienced and dealing with a crisis caused by the side effects of prescribed medication. I genuinely do not know how I would have coped without her. She contributed immeasurably to my recovery and I count myself fortunate to have had her assistance during this challenging time.

Reply from Rosie Golledge, BD at Draycott Nursing & Care

Thank you so much for taking the time to write such a lovely review. We are delighted to hear that our carer provided exceptional support and comfort during such a challenging time. We will pass on your kind words to her. Many thanks and best wishes for your recovery.

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Review from E H (Client) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer was everything I could have hoped for compassionate and alert when I woke in the night and with a happy and agreeable personality. I was sad when we parted but I know she will go on to give other recovering patients. The benefits of her years of experience and the joy she takes in her work.

Reply from Abbygail Boswell, BDM at Draycott Nursing & Care

Thank you so much for your positive review, we are really proud of the care our team provides and its wonderful to hear you have had a positive experience. This feedback will be shared with our care team, many thanks for your kind words.

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Review from S D (Son of Client) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers provided by Draycott Nursing are to be highly commended for their professionalism and dedication to the highest levels of service. Their work has truly improved the well-being and happiness of my mother.

Reply from Abbygail Boswell, BDM at Draycott Nursing & Care

Thank you so much for taking the time to share your experience with us. We are incredibly proud of the amazing care team we have at Draycott Nursing and it is a pleasure to hear of their impact. Thank you again for taking the time to leave a review - this will be shared with the care team directly. Many thanks.

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Review from C S (Wife of Client) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's carer was wonderful at gaining my husband's trust and bringing him out of himself. Instead of an unhappy and anxious person phoning me each evening and not understanding what was happening, when we spoke each day he was happy and at ease. She dealt well with the situation when our cooker
broke and even managed to make friends with our very scared cat. What more could you ask for?

Reply from Abbygail Boswell, BDM at Draycott Nursing & Care

Thank you for your lovely review. We are so pleased we were able to support your husband and relieve some anxiety. We are also over the moon a new friendship was forged! I will pass on your feedback to the care team. Many thanks.

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Review from S S (Wife of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were grateful that Draycott Nursing were able to provide, at very short notice, short-term night and morning care for my husband, following surgery. All staff were kind, helpful and professional and we would use Draycott again if we needed to.

Reply from Abbygail Boswell, BDM at Draycott Nursing & Care

Thank you so much for leaving us such a positive review. We are thrilled we were able to provide the support you required. We are extremely proud of all our staff and will ensure your review is highlighted to the carers who supported you. Many thanks again

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Review from J P (Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed care and support after being discharged from the hospital following a major operation. The nurse/carer fetched me from the hospital when I was abruptly discharged before the Easter holidays and stayed overnight for 3 weeks. She was very professional as well as being a reassuring carer and friend.

Reply from Abbygail Boswell, BDM at Draycott Nursing & Care

Many thanks for leaving us such a positive online review, we appreciate your time in writing it. We are thrilled we were able to support you with post operative care and your kind words shall be fed back to the carer who supported you over this time, as well as the wider Dracyott Team. Many thanks!

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Review from Hilary N (Client) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having used Draycott previously I felt confident after my recent surgery that I could rely on them to help me out.
I was not disappointed and I had a lovely carer who comes the hours I need to help in the house with all sorts of domestic issues. She is quietly very efficient and sees what needs to
be done and offers help.
Thank you Draycott, I can unreservedly recommend your services.

Reply from Abbygail Boswell, BDM at Draycott Nursing & Care

Thank you so much for taking the time to share your positive experience, we truly appreciate your kind words and are thrilled to hear that you had such a positive experience with our team. At Draycott Nursing, we strive to provide exceptional care and support to all of our clients, and it means a lot to us to hear that we were able to meet your expectations. Thank you for taking the time to leave your feedback.

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Review from David G (Client) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed full time care for four months following a serious fall. The live-in carer provided was superb. Very willing to help in all necessary ways, including sometimes providing delicious meals. He was at all times sensitive to our needs and we much enjoyed his company. I have regular visits from a
young physiotherapist, who has number of equally elderly clients receiving similar care. Following the live-in carer's departure, she volunteered the unprompted comment that he was ‘by far the best she had encountered to date.’ A well deserved tribute to a dedicated and conscientious person.

Reply from Abbygail Boswell, BDM at Draycott Nursing & Care

Thank you so much for taking the time to feedback with these really positive words. We will be sure to share this feedback with your live-in carer. We take great pride when other professionals note what a positive impact our teams have on recovery and quality of life. Thank you for sharing. We hope you continue to recover well.

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Review from Saskia B (Daughter of Client) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had excellent service and support from Draycott Nursing and Care and built up a good relationship with one regular carer, who is conscientious, kind and very reliable. Both my father and I find her easy to talk to and feel we have found an excellent carer to meet his needs. When this carer has
not been available, Draycott has been good at finding other suitable carers of an equally high standard.

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Review from P K (Son of Client) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The individual carers were excellent and we were able to arrange for my mother’s 3 favourite carers to be with her regularly, which gave her comfort and reassurance.
The carers showed a huge amount of kindness and empathy following the death of my father and were able to help the family support my
mother through this very difficult period.

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Review from ELizabeth F (Wife of Client) published on 28 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely pleased by the service the carers gave us. They were very helpful and very nice. Could not fault them. They were always on time and always asked if they could do anything else to help. They were very cheerful and pleasant. Would thoroughly recommend them.

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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Draycott Nursing & Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Draycott Nursing & Care is calculated as follows: ( (72 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 81 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Draycott Nursing & Care is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (2)

Martin

Martin Katongo

Job Title: Registered Manager

Joined: 2024

Martin brings a wealth of knowledge and expertise to our team. His journey has taken him through various facets of care, including nursing, residential care homes and domiciliary services.


At Draycott, Martin champions a holistic approach to care, valuing every aspect of our services, from nursing to specialised areas of support. Committed to excellence, he ensures that our carers receive the support they need to thrive. Martin’s focus on investing in upskilling and training opportunities underscores his dedication to delivering the highest quality of care possible.


Under Martin’s leadership Draycott continues to excel, providing compassionate and comprehensive care to our clients. With his guidance, we remain committed to upholding the highest standards of excellence in everything we do.

Andrew

Andrew Walby

Job Title: Operations Manager

Joined: 2021

With a background in the arts and book publishing, Andrew found his true calling in caregiving, drawn to the opportunity to provide holistic, person-centred care. Joining Draycott in August 2021, he has quickly risen from a care coordinator to a pivotal role as a operations Manager.


In his current capacity, Andrew seamlessly bridges the gap between operational logistics and individual well-being, ensuring that each client receives the highest level of support and attention. His dedication to planning and delivering personalised care reflects not only his professional ethos but also his genuine commitment to making a positive impact on the lives of others.

Frequently Asked Questions about Draycott Nursing & Care

What Type of Services does Draycott Nursing & Care offer?

Draycott Nursing & Care offers Nursing Care.

How many Carers does Draycott Nursing & Care employ?

Draycott Nursing & Care employs 150 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Draycott Nursing & Care to verify any information. View our terms and conditions. Draycott Nursing & Care has an Enhanced Service - more info.