Gibson Training & Care Ltd

Office 14, Fife Renewables Innovation Centre, Ajax Way, Leven KY8 3RS
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1.0 2 Reviews
  • Gibson Training & Care Ltd, Leven
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Our private fee is available on request

Good to Know

Owner

  • Gibson Training and Care Ltd

Person in charge

  • Nicola Lindsay and Ingrid Roberts (Managers)
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Gibson Training & Care Ltd Reviews (2)

1.0

Gibson Training & Care Ltd has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Gibson Training & Care Ltd has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 1
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Gibson Training & Care Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from D H (Son of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Gibson Care are one of the worst examples of for profit care companies. My mum has had them visit every morning in Fife, Scotland for over a year to dispense the nomad medication. They sometimes fail to turn up at all, the CCTV camera has recorded them storming off and slamming the door after just a
2 minute visit. They have failed to deliver the personal hygiene care at all and failed to record proper information. Their staff are inexperienced and change all the time. Management make endless excuses for failures. A complaint has been registered with the Care Inspectorate.


I would not recommend this company or its management to provide care for anyone.

Reply from Ingrid Roberts, Manager at Gibson Training & Care Ltd

We are a not for profit wholly owned subsidiary of a charitable trust. We take feedback very seriously and are very shocked to read your experience with our company. We did respond to your complaint to the Care Inspectorate and although we are no longer involved in your mothers care package, we are still very keen to meet with you to discuss your further concerns so that we can improve our service delivery. Despite our best efforts, we have been unable to engage with you to do so. We strive to provide an outstanding quality service and are very sorry that you feel that we did not meet your expectations.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Daughter-in-law of Client) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been really impressed with the care and compassion shown by all at Gibson. My father-in-law is not able to walk and they have been amazing with him both with his physical needs and his emotional needs. Nothing is too much bother for the team - every obstacle has been overcome quickly and professionally,
brilliant service. Thank you and a huge thank you for making my father-in-law feel safe and cared for.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Gibson Training & Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Gibson Training & Care Ltd is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Gibson Training & Care Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 14 Apr 2023
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Gibson Training & Care Ltd

What Type of Services does Gibson Training & Care Ltd offer?

Gibson Training & Care Ltd offers Home Care.

How many Carers does Gibson Training & Care Ltd employ?

Gibson Training & Care Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gibson Training & Care Ltd to verify any information. View our terms and conditions. Gibson Training & Care Ltd has an Basic Service - more info.