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Ross Nursing Services Ltd

Arkesden Road, Funstons Commercial Centre, Clavering, Saffron Walden, Essex CB11 4QU
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Ross Nursing Services Ltd, Saffron Walden

Ross Nursing Services Ltd is a family owned and run domiciliary care agency based in Clavering and covering Saffron Walden and surrounding villages.

The team maintain the highest level of care for all clients by continually monitoring standards, ensuring that all individual needs are met. They respond quickly to clients' needs and any changes in circumstances.

Care Provided by Ross Nursing Services Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting Care£34.42 - £39.67N/A

We base our care fees on the recommended amount per hour as suggested by the UK Homecare Association.

Contact Ross Nursing Services Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Ross Nursing Services
  • Private Owned

Person in charge

  • Rosalind Darton(Registered Manager)

Ross Nursing Services Ltd Reviews (28)

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9.8

Ross Nursing Services Ltd has a Review Score of 9.8 (9.829) out of 10, based on 15 reviews in the last 2 years. Over all time Ross Nursing Services Ltd has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from R D (Son of Client) published on 22 July 2026 Submitted via Website
Overall Experience
Ross Nursing has been helping my dad with his regular shower since February 2024. The excellent care he has received from Ross has enabled him to remain confident living in his own home.

The carers have always treated Dad with kindness, sensitivity, and respect, and the team has been reliable with excellent communication throughout. We are very grateful for the care he has received and would happily recommend Ross Nursing.

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Review from M B (Grandson of Client) published on 16 July 2026 Submitted via Website
Overall Experience

We are always very happy with the carers from Ross Care and the service they provide to my Nan. They are friendly and well liked by my Nan and do what they can to keep her happy and entertained. They also provide good communication with the family.

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Review from R G (Daughter of Client) published on 10 July 2026 Submitted via Website
Overall Experience

My father receives twice weekly showers. All the staff are polite, respectful and are always looking for any extra tasks they can do. It is also a chance for him to chat to people other than family , which is really important as he is a sociable man .

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Review from Andy P (Son of Client) published on 3 July 2026 Submitted via Website
Overall Experience
My mother required support to continue living independently at home and Ross Nursing Services provide excellent care for her whilst also ensuring our wider family were supported and kept informed of any concerns for her wellbeing.
My mother built a great rapport with the visiting staff who showed consideration for her needs, treating her with dignity and respect, and taking a holistic approach leaving her to feel valued and appreciated.
The care they provided was not just professional but also personal and my mother enjoyed her chats and being able to share a laugh and a joke with the carers which helped to enrich her final years whilst keeping her in her own home environment.

I have no hesitation in recommending Ross Nursing for anyone requiring care and support to maintain independent living.

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Review from Ruth S (Daughter of Client) published on 3 July 2026 Submitted via Website
Overall Experience

Ross nursing have been helping my mum since January 2025. My mum lives independently and has dementia and the professional care my mum has received has enabled her to remain at home. Mum has met some lovely ladies who have all worked with her sensitvely and carefully. The communication has been excellent and the team are always reliable. We will always be grateful for the care mum has received.

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Review from B G (Daughter of Client) published on 3 July 2026 Submitted via Website
Overall Experience

All the staff a very helpful. Sally goes above and beyond to ensure my mum is comfortable and has everything she needs each time she visits. We trust Ross Nursing to provide the best service in caring for mum.

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Review from T C (Son of Client) published on 1 July 2026 Submitted via Website
Overall Experience

Ross Nursing provided care in the home for my father, as he deteriorated with Alzheimers. Providing invaluable support for my father's wife, his elderly primary carer, they made scheduled daytime visits to provide care and support, but we actually received much more than this. Every carer went beyond the call of duty to make each visit a ray of sunshine in a life that was otherwise so limited. All of this happened without any compromise to attention-to-detail and the ultimate daily task of ensuring the well-being of my father. Their professionalism blended seamlessly with friendship and humour. Their very presence was so reassuring that we soon made arrangements for a carer to sleep over on a regular basis. We cannot recommend the Ross Nursing team highly enough and remain immensely grateful for its positive contribution to my father's care before it became necessary to accommodate him in a care home.

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Review from Jenny T (Sister of Client) published on 27 June 2026 Submitted via Website
Overall Experience
The Ross Nursing Services team have been wonderful in their care for my sister.
Both she and her family appreciate their friendly, considerate, efficient, respectful and professional caring given with plenty of warmth and frequent good humour to lighten circumstances.

I wouldn't hesitate to recommend Ross Nursing Services to others.

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Review from S C (Daughter of Client) published on 27 June 2026 Submitted via Website
Overall Experience
Ross Nursing staff have been caring for my mum for a number of years now and are always

very professional, caring, compassionate with great sensitivity for my mum's dignity and well being, both physical and mental. The care is delivered with a good sense of humour. We couldn't ask for better people.

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Review from Mary D (Wife of Client) published on 21 February 2025 Submitted via Website
Overall Experience
My husband was a Parkinson's/dementia sufferer, mostly immobile.
The care, consideration, and commitment he received from the Carers from Ross Nursing Services was second to none.
They were kind, and fun, and treated him with dignity, they were always prepared to help him, and me, without question.

I would have no hesitation in recommending Ross Nursing Services to anyone who needs professional care.

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Review from Alicia T (Daughter of Client) published on 11 February 2025 Submitted via Website
Overall Experience

Ross Nursing looked after my elderly mother for more than three years following a fall and broken hip, enabling her to remain at home during her final years of life which is what she wanted to do. We could not have done this without the excellent care provided by all the team at Ross Nursing. All the staff are professional, dedicated, and genuinely care for their clients. My mother was extremely well looked after and greatly enjoyed spending time with every member of the team who took the time to get to know my mother and her specific likes and dislikes, they became trusted members of the family. I would like to thank everyone at Ross Nursing for everything they did for my mother and for giving such exceptional care during her final years.

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Review from Suzie R (Daughter of Client) published on 20 January 2025 Submitted via Website
Overall Experience

Ross's Nursing care were amazing for the last few years of Mum's life and we got to know the office and nurses very well. They were both flexible and patient with Mum's needs, and so kind to her. Their depth of knowledge of medical, personal, and palliative care was excellent and as the carers are local, it made it so much easier when any flexibility was required. They arranged their call times to specific times which made Mum's routine so much easier to manage. Their carers have been with them for years and know the area well. We were given the same regular nurses each week which meant we felt Mum was in safe hands which was most reassuring to us. The carers also spotted when mum wasn't her usual self, and kept us, the family, well informed, so illness or being off colour was noticed quickly and acted upon. The carers were really fond of Mum which really helped us as a family. I would have no hesitation in recommending Ross to anyone wanting care for a relative - they were great.

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Review from Gill R (Daughter of Client) published on 7 January 2025 Submitted via Website
Overall Experience
Ross Nursing cared for my mother for three and a half years, helping me to keep her in her own home until just after her 103rd birthday. It has now become necessary to move her to a Nursing Home.
I could not have achieved this without their care, dedication and friendship, and I will always be grateful for their support.

I would have no hesitation in recommending Ross Nursing to anyone looking for home care.

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Review from Bridget B (Daughter of Client) published on 20 December 2024 Submitted via Website
Overall Experience

My mother had support from Ross Nursing for several years. Their communication was very good and if for any reason there was a change in carer we would be informed. The carers were regular so Mum got to know them well and they would spend time with her as well as completing the tasks required. They used their initiative so as Mum deteriorated they took on extra tasks so, as a family that lived away, we knew Mum was being looked after. Mum was admitted into hospital following a fall and was discharged with an increase of care but unfortunately from another company. This made me very aware of how efficient and caring Ross Nursing was. I have no concerns about recommending this care company to anyone.

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Review from Jane R (Daughter of Client) published on 18 December 2024 Submitted via Website
Overall Experience
Ross Nursing cared for my father for over five years. Latterly whilst he was dying we saw first-hand the care, respect, and dignity they gave my father. Without exception all the carers were excellent and had a rapport with him, even when he was unconscious they spoke to him as they always had done with humour and kindness. That meant a lot to me and my family. I felt safe in the knowledge that they were caring for him. For any issues the office contacted us and communication was excellent. Ross Nursing is well managed and the managers go out of their way to provide the support that is needed, liaising with both social care and health.

I cannot thank them enough.

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Review from Cathy W (Daughter of Client) published on 7 November 2023 Submitted via Website
Overall Experience

The care provided is first-rate. The member of staff is friendly, makes time to have a chat. Her work is excellent, she is very efficient and no job is to difficult. My mother is treated with respect and dignity.

Reply from Stephen Brown, Systems Manager at Ross Nursing Services Ltd

Thank you for the kind words. I have passed your lovely comments on to the carer who visits your mother. It's great to hear that you are happy with our service and we very much appreciate you taking time out to give us a review.

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Review from Chris S (Client / Service User) published on 25 October 2023 Submitted via Website
Overall Experience

Ross carers very professional and staff are so nice and caring always on time and cheerful highly recommend very happy with them. Staff are jolly and happy and willing to go the extra mile. Thank you for all your help.

Reply from Maisie Grantham, Care Co-Coordinator at Ross Nursing Services Ltd

Thanks for your lovely kind words Chris, much appreciated.

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Review from J P (Daughter of Client) published on 17 October 2023 Submitted via Website
Overall Experience

Ross Nursing is an excellent care support system and took really good care of our mother while she was still able to be at home. All the staff were lovely, caring and kindhearted people and our family really appreciated everything they did during the time they spent with her. Thank you to you all.

Reply from Maisie Grantham, Care Co-Coordinator at Ross Nursing Services Ltd

Thank you, Jan, for your lovely kind words. We are so pleased she has settled into her new home so well.

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Review from Andrew P (Son of Client) published on 12 October 2023 Submitted via Website
Overall Experience
Ross Nursing Cared for my mother until her death in 2018 and for my father until his death on 9th September 2023 latterly coming in 4 times a day. They have, without exception, been excellent at what they do. All of the staff have been kind, compassionate, considerate and caring.

What also impressed me is that all of the staff seem to be involved in, and committed to, the care of their clients. There's no them and us with Ross - you are as likely to have the MD or another member of the Senior Management Team call on your relative as you are to meet a regular carer. It doesn't matter who turns up. They are all great.

Reply from Maisie Grantham, Care Co-Coordinator at Ross Nursing Services Ltd

Thank you for your wonderful review, Andrew, and as always, it's a pleasure.

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Review from Valerie B (Daughter of Client) published on 19 September 2023 Submitted via Website
Overall Experience
Ross Nursing Services Ltd is simply the best care company, they have cared for my mum for the last few years until this present time.

They really do go above and beyond being there for me as well as my mum during good times and bad, there's nobody else I would want looking after my mum, the whole team are simply amazing and you know your loved one is in the best hands.

Reply from Maisie Grantham, Care Co-Coordinator at Ross Nursing Services Ltd

That is so lovely to hear, thank you for those very kind words Valerie and thank you for taking the time to leave us a review. Kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 December 2020
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (0)

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Accreditations

There are no accreditations posted yet for Ross Nursing Services Ltd.

Meet the Team (5)

Ros Darton
Ros DartonJob Title:Registered Manager and Managing DirectorJoined: 2014

Ros is ex Harlequin Ladies Rugby Club Captain and she loves all things Japanese.

Rita Williams
Rita WilliamsJob Title:Director of CareJoined: 1999

Rita and her husband are devoted to voluntary youth work.

Pamela Rowell
Pamela RowellJob Title:Area Manager, ManagerJoined: 2004

Pamela is an avid football fan. Green and yellow for those who care.

Stephen Brown
Stephen BrownJob Title:Systems ManagerJoined: 2021

Stephen runs Airsoft tactical gaming at the weekends.

Kali Morrison
Kali MorrisonJob Title:Rota ManagerJoined: 2013

Kali is a very vibrant member of the team and in her spare time enjoys travelling the country with her kids sports.

Frequently Asked Questions about Ross Nursing Services Ltd

How many Carers does Ross Nursing Services Ltd employ?

Ross Nursing Services Ltd employs 38 carers.

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