Additional BH rates apply, please get in touch for more details.
These prices are only a guideline, please contact Care Santé Kent to find out the exact price for your requirements.
Care Santé Kent has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Care Santé Kent has 4 reviews.
Review from Juliette M (Daughter of Client) published on 19 May 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rebecca Kimber, Registered Manager at Care Santé Kent
Thank you for taking the time to review our service. Caring for Mum is our privilege
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Helen B (Daughter of Client) published on 12 December 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alison N (Daughter of Client) published on 5 December 2019
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael C (Grandson of Client) published on 31 July 2019
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Care Santé Kent is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Care Santé Kent is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Care Santé Kent is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2024
Caring
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Responsive
Safe
Well-led
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Job Title: Registered Manager
Rebecca has progressed within the company.
Starting her career here as a Carer, progressing to Care Supervisor then on to Care Co-ordinator. Following her time in this position, Rebecca then progressed to Area Manager and finally was promoted to her current role as Registered Manager.
Rebecca holds an NVQ Level 5 leadership in Health and Social Care.
Job Title: Human Resources Manager
Joined: 2019
Alex joined 121 Care & Mobility in December 2019 and holds the following qualification BA(hons) Business and Human Resource Management.
Job Title: Area Manager Herne Bay and Nominated Individual
Joined: 2012
Donna began her career in care in 1999 and joined 121 Care & Mobility in 2012.
Initially, she was the only co-ordinator the company had, but as the company grew the areas were divided. Donna then took on the role of Operations Manager, followed by a brief spell as Registered Manager and then to her current role of Area Manager.
"During my time in care, I have achieved my recognised qualifications – NVQ 2 & 3. Also, QCF level 5. I have found care to be a very rewarding career and have achieved a great deal that I did not ever think I would be able to do. " Donna Woodgate.
Job Title: Area Manager Faversham/Sittingbourne and Nominated Individual
Joined: 2018
Terri started her career in care 10 years ago, doing an on-call service and also care. She started with 121 Care & Mobility in July 2018 after relocating from Essex and found just what she was looking for when she started her role as Care Coordinator for the Faversham area. After just 6 months in this role, she progressed to become the Area Manager.
" Care work has always been in my heart, I have tried another career and always come back to what I love. This can be a full-on hard role but at the same time very rewarding and enjoyable. I have also completed my NVQ level 5 while being with 121 and been given the opportunity to become a Nominated Individual and I am really looking forward to where this could take me in my career with 121. " Terri Bartle
Job Title: Area Manager Whitstable and Nominated Individual
Joined: 2011
Hazel joined 121 Care & Mobility in January 2011. She started as a Carer and progressed from this role to Care Coordinator and then to her current role of Area Manager and Nominated Individual.
Her Care journey began in 2004 as a Care Coordinator for another company and then in 2009 she became a part-time carer to fit in with her studies at Canterbury College where she completed her access to nursing course.
" I did start university but soon realised it was not for me and decided to go back to doing care work. Whilst working in care I have completed my NVQ level 2 and 5, also completing level 3 whilst at college.
In the 16 years, I have worked in the care industry, I have found that no 2 days are the same. As much as it can be challenging it is the most rewarding industry to work in. I really enjoy my role at 121 Care and Mobility and can never imagine myself elsewhere." Hazel Jarvis
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