Carrick Home Services Ltd

Holyrood Business Park, 146 Duddingston Road West, Edinburgh EH16 4AP
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9.6 6 Reviews
  • Carrick Home Services Ltd, Edinburgh
Carrick Home Services is an independent family run care at home provider based in East Edinburgh. They provide high quality care and a personalised home care service carried out by their fully trained staff allowing service users to remain in their own homes.

They offer all kinds of care and support including:

- Personal Care
- Medication
- Companionship
- Take to appointments
- Domestic support
- Overnight care
- Ad hoc visits
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Care Provided by Carrick Home Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £36.50

Cost of care is tailored to your needs following assessment

These prices are only a guideline, please contact Carrick Home Services Ltd to find out the exact price for your requirements.

Contact Carrick Home Services Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact Carrick Home Services Ltd to get a personalised quote.

Good to Know

Owner

  • Carrick Home Services Ltd
  • Privately Owned

Person in Charge

  • Andrea Ramsey (Director)

Carrick Home Services Ltd Reviews (6)

9.6

Carrick Home Services Ltd has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Carrick Home Services Ltd has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
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  • 6
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Reviewer Connection to Carrick Home Services Ltd
  • 2
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  • 1
Total of 6, showing 1-6
Review from Janet G (Friend of Client) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've had Carrick home services for 4 years plus and feel there a fabulous company . The carers go above and beyond, I'm very grateful as I know I couldn't be in my house with out there support. The girls, including management come out to see me.
Again I can't emphasise enough how much love, care and
support I get from this company. I think carrick home services are a wonderful team and group of ladies.
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  • Treated with Dignity
  • Value for Money
Review from L W (Wife of Client) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has young onset dementia and I have just started having a carer from Carrick Home Services come to keep him company for a couple of hours per week. The first week, he was agitated after I left but the carer did a competent job of managing his needs and his anxiety. The second week it was
a different carer and my husband was more relaxed, and he was happy when I returned and it was clear that he really enjoyed her visit because he has been talking about it since.
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  • Treated with Dignity
  • Value for Money
Review from Leesa M (Daughter of Client) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been cared for by Carrick Homecare for many years, including throughout Covid, when they adapted quickly and professionally to ensure her care continued safely and consistently.
The carers are kind, patient and genuinely caring. My mum has built lovely relationships with them and truly enjoys
their company, as well as the support they provide four times a day with medication and daily living tasks. She also receives companionship care, which enables her to go shopping, attend appointments and enjoy outings. As she lives with dementia and mobility difficulties, this support is invaluable.
As a family member, I have found the management team professional, empathetic and responsive. They listen carefully and act promptly to resolve any concerns. Their reassurance and reliability have made a real difference to us as a family and we would not hesitate to recommend them.
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Review from Ronald M (Husband of Client) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was hesitant at first of having carers looking after my wife who is housebound and suffers from dementia but my concerns were soon put to rest by the wonderful treatment she received from office staff and the visiting carers. The empathy, consideration and understanding of the situation means a lot
to me nd the professionalism shown means I can be free for a few hours and not have to worry about her, knowing she is in good hands. The office staff are flexible with my hours and if possible will arrange them to accommodate me. Thank you Carrick for giving me a lifeline.
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Review from Drew M (Daughter of Client) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carrick have been helping with my elderly mother for 2 years and I can honestly say we have been extremely pleased with the staff and service provided. It is pleasing to see and hear the pleasure my mother has and always looks forward to the staff being with her.
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Review from G G (Son of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carrick care looked after my Mum for 7 years and my Aunt for 3 years. They kept them both in their own homes before they went to care in November 2025.
The carers were outstanding, making extra visits , taking them to urgent appointments , checking on them out of hours and always updating me on any
change of circumstances.
I could not fault the care during a this time, as I live 175 miles away, and I would have no hesitation in recommending them to anyone who needs professional and reliable care for a relative in the Edinburgh area.
Andrea has a superb team of carers who focus on the care of their clients all day every day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for Carrick Home Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Carrick Home Services Ltd is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Carrick Home Services Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 5 Jun 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

No image found

Andrea Ramsey

Job Title: Director Joined: 2014

Andrea is the Director of Carrick Home Services; her Mum, Rose, created the company and is still a Director.


Andrea loves her lawn bowling (ladies champion and President of her bowling club), dominoes and jigsaws.

Alison

Alison Houston

Job Title: Manager Joined: 2019

Alison has been a Manager at Carrick Home Services since 2019, she has worked in healthcare for over 20 years.

No image found

Jane Gillies

Job Title: Office Manager Joined: 2014

Jane has been employed since the beginning of Carrick Home Services, previously Ardmore Care.

Roseanne

Roseanne Reddington

Job Title: Senior Carer Joined: 2019

Roseanne has worked for Carrick Home Services for over 6 years. She has worked her way up from carer to senior carer and is currently in training to be a Care Supervisor.

Frequently Asked Questions about Carrick Home Services Ltd

How many Carers does Carrick Home Services Ltd employ?

Carrick Home Services Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carrick Home Services Ltd to verify any information. View our terms and conditions. Carrick Home Services Ltd has an Enhanced Service - more info.