Ashley Community Care Services Ltd offers home care in Southend.
Home care services include personal care, help with household chores, reablement, companionship and respite care in the comfort of people's own homes.
All clients receive support from trained, caring staff who treat them with respect, compassion and dignity.
Care Provided by Ashley Community Care Services Ltd
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Good to Know
Owner
- Ashley Community Care Services Ltd
- Private Owned
Person in charge
- Kerry-Anne Mearis (Manager)
Ashley Community Care Services Ltd Reviews (6)
Ashley Community Care Services Ltd has a Review Score of 9.2 (9.167) out of 10, based on 6 reviews in the last 2 years.
Over all time Ashley Community Care Services Ltd has 6 reviews.
Ashley Care looked after my mum between January and November 2025.
She didn't much like having to have carers at first, but once she got to know them and realised how much she relied on them and needed them, she wouldn't have wanted anyone else caring for her.
She was treated with kindness, respect and compassion, and nothing was too much trouble for the carers who visited her, and she even formed quite a bond with one in particular.
My mum didn't particularly like late evening bedtime visits, which were sometimes unavoidable with the scheduling, but otherwise any problems were quickly sorted.
My family and I are very thankful for the care and support our Mum received from Ashley Care.
Also when carer ask me if she had dementia, I asked don't youknow ? Which concerned me so had contact office to ask if carers knew they advised it's not shown on their tablet which I find very strange as cares should know what their patient has to give them the correct care.
It seem strange that day mention that I was concerned the amount knowledge the carers had a folder was delivered with in depth information about my mum, history of her health and her liked and dislike where !!!!
Otherwise I have found the carers very pleasant and caring towards my mother and myself.
We can't thank everyone at Ashleigh Care enough for their help and support with mum over the past few months. In particular, two people were absolutely amazing when it came to communicating with Ashleigh Care and all of your carers who cared for mum were amazing. So helpful, considerate and nothing was ever too much trouble. Thank you all so much for everything you have done.
I would like to personally thank the carers for the amazing care they have provided for my dad over the past 8 weeks they have showed my dad kindness and dignity at all times. They have listened to my dad at all times and listened to the family their care has made my dad's rehabilitation so much easier and I cannot thank them enough. I was so worried that having carers in my dad's home would be a hard pill to swallow but knowing that both are there feels me with confidence and takes a lot of the worry away. If anyone ever asked me about dads carers I would 100% tell them to look into Ashley care and name both the carers, they really are worth their weight in gold.
Ashley Care has been such a great help to us, firstly looking after our dad and now mum. They are so kind and thoughtful and have always shown such care. Nothing is too much trouble. I would certainly recommend them.
Thank you very much for your kind review, we are very lucky to have such a dedicated and caring team and we are happy to know we have made a difference to your family. We will pass this feedback on to our team.
The office team have always been helpful when I have called them, so a big thank you to the whole team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 March 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Ashley Community Care Services Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashley Community Care Services Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Ashley Community Care Services Ltd
How many Carers does Ashley Community Care Services Ltd employ?
Ashley Community Care Services Ltd employs 125 carers.
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