Baillieston Community Care

David is the Chief Executive Officer of Baillieston Community Care, and oversees the day-to-day operations of the organisation and is fully responsible for all aspects of service delivery and leadership of staff. Reporting to the Board of Directors and as part of the senior management team, David is jointly responsible for contributing towards the achievement of the organisation’s strategic and operational targets and overall business aims.

David’s career in health and social care spans over twenty-five years. Starting out as a care assistant in a nursing home, he rapidly progressed through various supervisory roles to a management level with one of the largest care home operators in the UK. His experience also includes working for a National Nursing Recruitment agency as Business Centre Manager.

It was in 2005 that David joined Baillieston Community Care as a Care Manager, where he spent the next few years working hard to develop the organisation and in 2009, he became their Operations Director, where today he continues to provide services to meet the needs and expectations of their vast and varied client group. In July 2017, David was promoted to his current role as Chief Executive Officer.

Outwith Baillieston Community Care, David is part of Scottish Care’s Executive Board and is also a Trustee of Geeza Break, Glasgow. Read less

Lorna is the Service Manager at Baillieston Community Care, having joined the team in March 2015. In her role, Lorna holds full responsibility for overseeing the quality of care provision and service delivery within our home care service. She is deeply involved in the day-to-day operations, maintaining regular contact with both service users and staff to ensure that the highest standards of care are consistently met. Lorna reports directly to the Chief Executive, playing a key role in the organisation's leadership.

Before joining Baillieston Community Care, Lorna gained her SVQ Level 3 in Health & Social Care, which laid the foundation for her career in this field. Since becoming part of our team, she has furthered her expertise by completing a specialised Dementia Training course, accredited by City & Guilds in partnership with Stirling University. In addition to her managerial responsibilities, Lorna is also one of our Moving and Handling Assessors, providing essential training to Home Support Workers to ensure safe and effective care practices.

Lorna initially joined the organisation as a Team Leader and quickly demonstrated her leadership abilities, leading to her covering a secondment as Home Care Supervisor. Her continued dedication and skill earned her a promotion to her current role as Service Manager. Lorna is enthusiastic about her ongoing professional development and is eager to continue learning, gaining new qualifications, and growing alongside the organisation. Read less

Alison is the Learning & Development Manager at Baillieston Community Care, bringing with her a wealth of experience and a deep commitment to staff development. Alison's career journey began in a different sector, initially working as a legal secretary before transitioning to an insurance background. However, in 2003, she decided to pursue a new path in social care, a decision that would shape the next two decades of her professional life.

She entered the social care sector as a Support Assistant in 2003, working with a Homeless service where she played a crucial role in helping adults transition from hostel and temporary tenancy situations to permanent homes. Her dedication and ability quickly led to her promotion to Support Worker and later to Care Coordinator. By 2008, Alison had earned her SVQ 3 in Health & Social Care and her SVQ 4 in Care Management, solidifying her expertise in the field.

From 2008 to 2015, Alison broadened her experience by working across various services, including learning disability, addictions, elderly care, and mental health. This diverse background provided her with a well-rounded perspective on the challenges and needs within different areas of social care. In July 2015, Alison joined Baillieston Community Care as a Home Support Worker. Her leadership abilities soon saw her taking on an acting Team Leader role to cover a period of sickness, a position she later assumed permanently. Recognising her talent for training and staff development, Alison was promoted to Learning & Development Officer in September 2018, taking on the overall responsibility for the training needs of our workforce.

Alison's exceptional contributions to staff training and development were further recognised in December 2019, when she was promoted to Learning & Development Manager. In this role, she continues to focus on enhancing the skills and knowledge of our workforce, ensuring that our team is well-equipped to deliver high-quality care. Alison's dedication to learning and development was honoured when she won the Scottish Care Learner Award in October 2020. She also completed her SVQ4 in Learning & Development in November 2020, further demonstrating her commitment to professional growth and excellence in her field. Read less

Angela holds the vital position of Finance Manager at Baillieston Community Care, where she has been an integral part of the finance team since 2008. In her role, Angela is responsible for overseeing all duties related to company payroll, producing client invoices, and managing supplier payments. Her expertise and dedication have been instrumental in ensuring the smooth operation of the organisation’s financial processes.

Having been with the company through its significant growth, Angela is acutely aware of how rapidly Baillieston Community Care has expanded. Recognising the increasing demands on the finance department, Angela, alongside the Operations Manager, played a key role in advocating for the expansion of the finance team. This strategic move was essential to manage the growing workload and to maintain the streamlined processes that have been crucial to the department's efficiency.

As the company has evolved, so too have the demands on its personnel. Angela has embraced these changes with enthusiasm, readily adapting to new systems, training, and procedures. Her willingness to take on new challenges has been a driving force behind her continued success in her role.

Beyond her technical expertise, Angela is also known for her empathetic nature. She consistently goes above and beyond to support others, no matter the circumstances. This natural kindness is an invaluable asset, as it’s a quality that cannot be taught through training alone. Angela's commitment to the organisation is evident in how highly she speaks of it, a sentiment that is fully reciprocated by Baillieston Community Care.

It is this combination of skill, adaptability, and compassion that makes Angela such an important member of the team. At Baillieston Community Care, we are optimistic about the future because we are fortunate to have staff like Angela, who not only possess the necessary aptitude but also embody an attitude that is second to none. Read less

Catherine began her journey with Baillieston Community Care in 2009, joining the team as a Home Support Worker. Her unwavering dedication and exceptional performance quickly set her apart, leading to her promotion to Team Leader. Catherine’s commitment to her role and her demonstrated leadership skills resulted in her advancement to her current position as Care Supervisor at Head Office.

Catherine has furthered her professional development by completing SVQ Levels 2 and 3 in Health & Social Care. With many years of experience in the field, she has developed a deep understanding of the needs of both her colleagues and the service users. Her extensive experience also includes providing invaluable support to service users and their families, reflecting her commitment to delivering high-quality care and fostering a supportive environment within the organisation. Read less

Jade began her career with Baillieston Community Care in 2005, starting as a support worker. Her commitment and enthusiasm for the role enabled her to progress through various positions within the organisation. Her dedication was recognised with a promotion to Care Supervisor in 2021.

Throughout her career, Jade has furthered her qualifications by achieving SVQ Levels 2 and 3 in Health and Social Care. Additionally, she completed a specialised course in Best Practice in Dementia Care with Stirling University, enhancing her expertise in this vital area.

In her current role, Jade leads Team Riverside, where she plays a pivotal role in supporting both staff and service users within her areas of responsibility. Her leadership ensures that high standards of care and support are maintained, reflecting her extensive experience and passion for delivering quality care. Read less

Bernadette Devlin embarked on her journey with Baillieston Community Care in 2013, starting as a support worker. Her exceptional dedication and performance quickly set her apart, leading to her promotion to Team Leader. Over the years, Bernadette progressed through various roles, demonstrating her commitment and expertise at each step. Her outstanding contributions were recognised with her promotion to Care Supervisor in 2021.

Bernadette has attained SVQ Levels 2 and 3, which have equipped her with a solid foundation in Health & Social Care. With many years of experience, she has consistently provided invaluable support to the team she oversees, as well as to the service users and their families. Her extensive experience underscores her ability to lead effectively and ensure high standards of care across the organisation. Read less

Lorraine plays a crucial role in ensuring that our home care services run smoothly and efficiently. Her primary responsibilities include providing a professional and responsible service to our service users by effectively coordinating shifts and carefully matching the needs of our clients with the skills of our staff. In addition to these duties, Lorraine offers vital support to the Home Care team and the Operations Manager, contributing to the overall effectiveness and efficiency of our service.

Lorraine’s journey with Baillieston Community Care began in January 2008 when she joined as a Home Support Worker. Her dedication and expertise quickly earned her a promotion to Team Leader in January 2010. During this time, she also demonstrated her commitment to professional development by completing her SVQ Level 2 in Health & Social Care, followed by her SVQ Level 3 in 2011. Lorraine has further enhanced her qualifications by completing a specialised course in Dementia training, accredited by City & Guilds in partnership with Stirling University. Her continued growth and dedication were recognised once again in 2013, when she was promoted to Care Co-ordinator, a role in which she excelled until her promotion to Senior Care Coordinator in 2022. In her current role, Lorraine continues to make a significant impact on the quality of care we provide. Read less

Stacey began her journey with Baillieston Community Care in July 2012, joining the team as a Home Support Worker. Her dedication and hard work quickly became evident, leading to her promotion to Team Leader in October 2015.

Stacey further demonstrated her commitment to professional development by successfully completing her SVQ Levels 2 and 3 in Health & Social Care. This accomplishment paved the way for her next career advancement, and in March 2016, she was promoted to the role of Senior Care Co-ordinator. Stacey continued to excel in this position until May 2022, when she transitioned from Care Coordination to take on the role of Finance Officer, where she now applies her skills and experience to support the financial operations of our organisation. Read less

Michelle Davidson’s journey with Baillieston Community Care began in 2013 when she took on the role of a support worker. From the outset, Michelle demonstrated a remarkable passion for her work, along with a deep commitment to the individuals she supported. Her empathetic approach, combined with a tireless work ethic and a genuine dedication to improving the lives of others, quickly set her apart as a key member of the team.

In recognition of her exemplary work, Michelle was promoted to Baillieston Community Care’s Head Office in 2019, taking on the vital role of Care Coordinator. In this position, she continues to apply the wealth of knowledge and experience she gained in frontline care to ensure that services are meticulously coordinated. Michelle, along with the rest of the coordination team, oversees the delivery of care throughout the organisation, ensuring that every individual receives the highest standard of support tailored to their specific needs. Read less

Frances embarked on her career with Baillieston Community Care in February 2006, initially engaging with the organisation to care for her late husband, who had dementia. Inspired by the quality of care provided, she decided to join the team as a Home Support Worker. Later that year, in December, Frances became part of the team at Bealach House, where her passion for dementia care became evident in her work ethic and dedication to improving the lives of those affected by the condition.

Over the years, Frances has pursued extensive professional development to enhance her skills in dementia care. She has achieved an SVQ Level 3 in Health and Social Care and completed an HNC module in dementia. Frances also undertook an HND at the Open University. Additionally, she has undertaken specialised training in Best Practice in Dementia from Stirling University, a course accredited by City & Guilds. Frances’s expertise in dementia care is further recognised through her role as one of the company’s two Dementia Facilitators, a qualification also earned at Stirling University. Beyond her dementia care qualifications, Frances is Midas trained, allowing her to drive the minibus and further support the service.

In 2019, Frances’s dedication and expertise led to her promotion to Deputy Day Service Manager. She continued to excel in this role until 2022, when she transitioned to a position at the Head Office as Compliance Officer, where she now ensures that the highest standards are maintained across the organisation. Read less

Connor joined the Baillieston Community Care Head Office team in September 2021 as Communications and Engagement Officer, initially through the government-funded Kickstart scheme, where he worked part-time as the Communications & Engagement Officer for six months. His dedication and performance during this time earned him a full-time position with the organisation.

From a young age, Connor developed a passion for computing and content creation, aspiring to turn this interest into a career. To build on this passion, he undertook various computing courses, enhancing his expertise in the field. Between 2018 and 2020, Connor studied Computing with Digital Media at SCQF Levels 5 and 6 at Glasgow Kelvin College, a qualification that has enabled him to effectively apply his knowledge in his current role.

As Connor’s role evolved, so did his responsibilities. To reflect this growth, he was promoted to Head of Communications & Marketing in June 2025. As Head of Comms & Marketing, Connor’s responsibilities are diverse and dynamic. He manages both Baillieston Community Care & Extended Personal Care’s marketing efforts through a range of activities, including creating and managing organic and paid social media posts, crafting marketing emails, planning events, producing video content, and developing promotional materials, including magazines, posters, flyers and more. His role is pivotal in enhancing the organisation’s visibility and engagement through strategic communication and creative content. Read less