Bare Hall Quality Carers

I am responsible for the overall leadership, management and quality of our domiciliary care service. I ensure that care is delivered safely, effectively and in line with regulatory requirements and best practice standards. My role includes overseeing staff recruitment, supervision and performance while promoting a positive and supportive working environment. I work closely with clients, families, external agencies and the care coordination team to ensure person-centred care is provided. I monitor quality through audits and reviews, manage safeguarding concerns, support business development and maintain compliance with all relevant legislation and regulatory frameworks.

My role is to lead and manage the team within our Slyne Supported Living Services, ensuring the delivery of high-quality, person-centred support that promotes independence, choice, dignity and positive outcomes for the people we support. I am responsible for overseeing day-to-day operations, maintaining compliance with relevant legislation, regulations, policies, and best practice standards whilst ensuring services are delivered safely and effectively. This includes supporting, supervising and developing staff. Monitoring quality and performance, managing resources, addressing concerns or incidents and fostering a positive culture that prioritises individual needs, continuous improvement, accountability and excellence in care delivery.

My role is to ensure a smooth and effective delivery of care services. I am responsible for creating and managing staff rotas, coordinating care visits, conducting audits and maintaining a high standard of compliance and quality. I respond to queries from staff, service users, and external agencies, providing support and solutions in a timely and professional manner. I carry out assessments, monitor care arrangements, and help ensure individual needs are met. In addition, I provide on-call support, manage unexpected changes and work closely with care staff and management to ensure safe, person-centred and reliable care is provided at all times.

I am an experienced Training Manager with over 30-years in social care, passionate about empowering staff to deliver compassionate, person-centred support. I design and deliver engaging training that meets regulatory standards and promotes best practice. My approach is collaborative, valuing feedback to continuously improve learning outcomes. I have a strong understanding of safeguarding, equality, and inclusion, ensuring all training reflects these principles. I thrive on building confidence in others, fostering a culture of respect and empathy. I have worked in both further education and higher education for over 15 years, delivering a variety of courses under the umbrella of healthcare up to and including level-6.

I am a caring and approachable Care Coordinator who focuses on putting people at the centre of their care. I work closely with individuals and their families to understand what matters most to them, supporting them to make choices and stay in control of their own care. Drawing on my previous experience working with a range of individuals and services, I bring a good understanding of how to navigate health and social care systems and tailor support to each person’s needs. I help bring together the right services and professionals, ensuring care is joined-up and built around people’s preferences, goals, and daily lives. I pride myself on listening carefully, communicating clearly, and building trusting relationships, so that people feel heard, supported, and confident in managing their health and well-being.