The Beeches Homecare Services - Malmesbury

The Beeches provide excellent service. They are always on time and carry out their duties with care and respect. They also go above and beyond when having to deal with unexpected situations. It is good to be able to see carer notes on the App that are given after each visit.

I am aged 84. Recently I was in hospital for 4 days suffering from an acute loss of sodium. I was weak and immobile. I was treated with an intravenous saline drip. On discharge I was supplied with a Zimmer frame. I continued to be somewhat weak and immobile. I had Beeches care for 7 weeks. I had 6 different carers. They helped me shower and dress in the mornings. Before the period of care started there was a meeting with a manager, and my wife was present. A form of "action plan" was agreed. All the carers were attentive, helpful and pleasant. They all filed a report after each visit, so all the carers knew the current situation. One of the carers was also a physiotherapist and he gave me some helpful advice by way of exercises. Towards the end of the period of care I was encouraged to shower and dress myself to make sure I was able to do it. I would have no hesitation in using Beehes again should I need them.

I am so grateful to have found Beeches. They have gone above and beyond to support my elderly Aunt, not just with routine tasks during their visits, but being alert and proactive to my Aunt's health and wellbeing needs.

They have given us such peace of mind knowing that caring professionals are checking on and supporting her, when we are far away. They treat her with dignity and respect and she's now proud to call them her "Carers", whereas initially she would only allow them in ostensibly to help with the "housework".

Communication is always excellent and they keep us informed of any concerns and respond really quickly to any special requests that we may make.

So very kind, courteous and helpful and also some have a wonderful sense of humour, so we all get giggling, great way to start and end a day.

We as a family are more than happy with the way you look after our Queen (mum). As you all know we treat her like a queen, you all do as well. Which is all we cant ask for more.If there is any problems, I've never had any problems with speaking to the office. Your all 100% in our lifes.

On many occasions the staff , including management, have gone far beyond what would be expected. For example, on more than one occasion they have remained with dad for many hours extra waiting for an ambulance following falls. Without Beeches we never would have been able to keep him in his own home so long.

Carers are professional, compassionate, caring, organised, well trained and knowledgeable. They always arrive on time with a smile on their faces, kind words and knowing exactly how to handle my mother, who is 87, has dementia and can be difficult. I can only highly recommend this care agency.

We have used The Beeches for some years and have found the firm to be professional and efficient. We have a good working relationship with all the staff and are grateful for their considerate understanding and for accommodating extra requirements, sometimes at short notice.

My Mum has received home care from The Beeches since she came out of respite care last June. Originally she had carers twice a day, but now we are down to three times a week to help her showering. The care package put together has always been what we have needed. The carers at The Beeches are fully trained and highly experienced, most having worked for the company for years. All Mum's carers have been so helpful, considerate and polite and they are like extended family to us, we always look forward to seeing them. I can't recommend them highly enough.

Beeches Homecare Services are highly recommended!! They provide brilliant all-round care and companionship for my mother, who suffers from dementia. My mother thoroughly enjoys the carers' company, where they visit her morning and evening and twice a week they also take her out shopping and visits to local cafe's, which she loves. Having Beeches means that Mum can stay in her flat, surrounded by her own comforts, but enabling Mum to still have some independence, which is important. Beeches are perfect in providing all the care Mum needs including personal hygiene, food preparation, cleaning, ironing etc. All the carers are so friendly, respectful and helpful, where nothing is too much. The Beeches office staff are also excellent in their communication and organisation of arranging extra appointments for the doctors or dentist. They are so accommodating and again so friendly. I would strongly recommend Beeches to anyone and I can't thank them enough for such a fantastic service!

If there was a hundred star rating it wouldnt be enough.

Highly recommend! The Beeches have been providing home care for my mum for the past 18 months after my dad had a fall and was struggling to look after her. Mum has dementia and incontinence. With the support of The Beeches, Mum and Dad have been able to carry on living in their own home as long as possible. Beeches carers have helped with Mum's personal hygiene and with getting dressed in the morning and ready for bed in the evening, as well as domestic tasks like preparing food and doing laundry. We found The Beeches carers to be professional, dependable and compassionate. They have coped with Mum's difficult behaviours with good humour but also have the persistence needed to get the job done. They are reliable and punctual. The management team have been flexible and great to work with as the family's needs have evolved. Overall The Beeches team have become our extended family and I cannot recommend them highly enough.

Beeches care strikes the perfect balance of professionalism and warmth, ensuring that clients maintain their dignity and quality of life. I am so grateful to The Beeches and would whole heartedly recommend them to anyone seeking top-tier care for their loved ones.

My mother has been well cared for and supported for several years by The Beeches Homecare Services. Especially after a stay in hospital the carers have gone the extra mile to help with rehabilitation. She has appreciated their friendship and the stimulation they have provided has been valuable. The office staff have been very efficient in communicating with me if any concerns arose and they were promptly dealt with.

They always arrived cheerful and never let us down. My husband called them his friends.

My family and I also appreciated the wonderful administration staff. They were always responsive, caring and helpful. We had daily updates from each visit and nothing was too much trouble.

I thoroughly recommend the Beeches.