Nightingales Care

29 Aldwick Road, Bognor Regis PO21 2LN
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9.0 15 Reviews
  • Nightingales Care, Bognor Regis
Nightingales Care is built on the belief that exceptional care begins with genuine family values. They take pride in offering a warm, compassionate service that treats every client with the same respect, dignity, and kindness they would show their own loved ones. Their carers are extensively trained and highly qualified, ensuring that each individual receives the right level of support to maintain their independence, confidence, and overall well-being.

Nightingales Care understands that every person’s needs are unique, which is why they provide fully tailored care packages designed around daily routines, personal preferences, and long-term goals. Whether it’s assistance with personal care, help around the home, meal preparation, medication management, or simply companionship, their team delivers support that is both professional and heartfelt.

Based in Bognor Regis, Nightingales Care are deeply committed to improving the quality of life for vulnerable adults across the surrounding communities. Their mission is not just to provide care, but to become a trusted and reassuring presence - an extended part of the family - that clients and their loved ones can rely on. With Nightingales Care, you can feel confident that you or your family member will be supported by people who truly care, every step of the way.
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Care Provided by Nightingales Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32

Our current fees are not due to increase until 2027.

These prices are only a guideline, please contact Nightingales Care to find out the exact price for your requirements.

Contact Nightingales Care to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Nightingales Care to get a personalised quote.

Good to Know

Owner

  • SG Care Ltd
  • Privately Owned

Person in Charge

  • Susan McIndoe (Manager)

Nightingales Care Reviews (15)

9.0

Nightingales Care has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Nightingales Care has 15 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Nightingales Care
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Total of 15, showing 1-15
Review from Richard H (Client) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Nightingales carers to be friendly, caring and all the staff from the management down gave a first class service. Couldn't have asked for more.
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Review from D D (Daughter of Client) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was treated with great care and dignity throughout his years with Nightingales Care, and with his declining ability over the last few months, treated with great respect. During our daily evening phone calls he constantly kept me updated with the friendly conversations and also the menu of meals
eaten that day! And with my sometimes unannounced visits and stays, the carers were wonderful and included me in everything that was happening. Living so far away from him it was such a huge relief for me to know that there would always be someone that cared about/for him at the end of the phone if needed. I cannot thank the whole team enough for everything they did for Dad and also for keeping him informed of everything that was happening.
Reply from Sue Mcindoe, Directing Manager at Nightingales CareThank you so much for your kind words. It was an absolute honour to care for your Dad, our team were all so incredibly fond of him. He was an amazing man!
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Review from Tina D (Daughter of Client) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late dad used Nightingale's for 7 years following a stroke that left him paralysed on his left side.
His care needs increased as his general health worsened, including even further reduced mobility, toileting challenges, and catheterisation.
The ladies at Nightingales never let him down. They
cared for Dad in a kind and compassionate way and kept us informed at all times.
When Dad was in and out of the hospital the care provision was adjusted seamlessly.
When Dad passed away at home on 8th February, Nightingales took care of the certification of death. At Dad's funeral on 1st March, there was an impressive attendance of carers from Nightingales because my dad was something of a favourite client amongst the carers.
Reply from Sue Mcindoe, Manager at Nightingales CareIt was an absolute honor and privilege to care for your Dad. He was a lovely man and so many of the team grew to be very fond of him.
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Review from J G (Wife of Client) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have had care from Nightingales for my husband for nearly six years. The agency have been absolutely wonderful for all this time even when short of staff on occasions.
When I am having a bad day looking after my husband, the girls support me as well, which is a great comfort.
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Review from N S (Sister of Client) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole, the majority of the care staff have been excellent. I am happy with the current care that is being provided for my sister. She enjoys her carer's visits. They do everything we need ie shopping, changing her bed linen and cleaning her feet.
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Review from E H (Daughter of Client) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m completely happy with the wonderful care given to my mother over the past 14 years after a very severe stroke. She has truly outstanding care.
We all live many miles from Mother, so it has been a huge comfort to my siblings and I to know that we can rely on their care and that she will be understood
and cared for to a very high standard by their hard-working team.
We cannot recommend them enough.
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Review from C G (Husband of Client) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Without exception, my wife has been looked after with care and affection for fourteen years and following two strokes during this period, (the first at the beginning of this time) is at least enjoying a measure of a decent life.
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Review from S M (Client) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with our care, happy with all carers. No complaints at all.
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Review from J M (Wife of Client) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care for my husband seems to be more than a year. It was to give me a break when it was no longer safe to leave my husband alone for risk of falls. A very good team of carers dealt with his personal care. It was great for me at first to have time to myself to go shopping, coffee and walk with my brother
along the prom. After a spell in hospital it was evident more visits every day were needed - three times daily with two carers.
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Review from J H (Client) assisted by family/friend published on 22 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole good.
One carer arrives late in the mornings each time and is not very "hands on". The evening carer sometimes comes a bit too early ie 7.15 pm.
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Review from Julie W (Daughter of Client) published on 5 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Nightingales have been extremely supportive over the last six years with their help and care of my mother and also her full-time carer husband. They were very accommodating with the time they called to get Mum washed and dressed. They were also very flexible when Dad changed his mind with
evening calls. I can't thank this care agency enough with putting my mind at ease that both parents were being looked after. Thank you.
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Review from A P (Daughter of Client) published on 19 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thought the care provided for my mother was excellent. My mother lived to 107 years and was bedridden. The carers were wonderful and gentle with her. I helped them with turning her and they became like friends for me. When my mother was awake and more alert, she would always thank them for coming.
I would definitely recommend Nightingales. The whole experience was very special.
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Review from S S (Daughter of Client) published on 16 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the management team to all the carers, you have always been very caring, kind and very helpful not only to mum but to me as well, I couldn't have asked for more!
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Review from Roy C (Son of Client) published on 14 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If ever a company deserved recognition then Nightingales are top of the leader board. In the final 6 months of my mother's life aged 97 years and 9 months. This company surpassed all that I expected of them. Their punctuality was impeccable with a genuine honest love of their work. My mother adored
the staff that attended her, plus I dealt with the contractual and money issues of the agreement and had no bad issues with their office. I personally would thoroughly recommend Nightingales to anyone who wants to entrust their family to care.
Reply from Kez Mcindoe, HR at Nightingales CareThank you very much for your kind words, Roy. It was an absolute pleasure and privilege to look after your Mother.
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Review from Ann C (Daughter of Client) published on 22 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although mum did not have the services of Nightingale Care for very long, she looked forward to seeing the same carer for each visit. Her carer was very willing and in mum's words "I think I have a friend for life". Sadly she did not live long enough to get the full benefit of the visits which were
planned for the future.
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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Nightingales Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Nightingales Care is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Nightingales Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Aug 2019

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Sue and Gary

Sue and Gary McIndoe

Job Title: Directors Joined: 2008

Why do you work in Care?


We’ve worked in care for over 30 years, and for us, it’s all about helping our clients and making a difference in their lives.


What’s an important quality a Carer has to have?


To be able to walk a mile in another person’s shoes. To listen and understand their needs with empathy, a caring heart and with dignity.


What’s one moment in your career that made you proud?


Our proudest moment to date would be delivering an outstanding continuity of care to one of our longest-standing clients of over 16 years.

Frequently Asked Questions about Nightingales Care

What Type of Services does Nightingales Care offer?

Nightingales Care offers Home Care.

How many Carers does Nightingales Care employ?

Nightingales Care employs 13 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nightingales Care to verify any information. View our terms and conditions. Nightingales Care has an Enhanced Service - more info.