Bluebird Care (Dunbartonshire)

2 Hillfoot Court, Bearsden, Glasgow G61 2QR

Bluebird Care Dunbartonshire is a home care provider offering high quality care and support services, which enable vulnerable people to remain living safely in their own homes.

Bluebird Care tailors care to individual needs and can offer anything from thirty minute visits to 24-hour care. A range of care services are available, including short term care, respite care and Dementia care.

The dedicated Bluebird Care workers are fully trained to provide support for everyday tasks, including personal care, domestic tasks, and activities outside of the home, such as shopping and attending social events or healthcare appointments.

Both mental stimulation and simple physical exercise are strongly encouraged and these are factored into personal homecare and support plans depending on individual needs and interests.

Group : Bluebird Care

Person in charge: Patricia Hughes (Owner)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 30

Services Offered: 24 Hour Care • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service

Latest Care Inspectorate* Report on Bluebird Care (Dunbartonshire): click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 6.5 (maximum of 10) for Bluebird Care (Dunbartonshire) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Bluebird Care (Dunbartonshire) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.8 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Bluebird Care (Dunbartonshire) is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 1.75 Points relating to the number of positive Reviews for Bluebird Care (Dunbartonshire) is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.5 = 3.5 then divided by 2 = 1.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.5 Bluebird Care (Dunbartonshire) has a Review Score of 6.5 (6.500) from 2 Reviews

Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bluebird Care (Dunbartonshire)?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bluebird Care (Dunbartonshire)

  • Client / Service User
    1
  • Daughter of Client/Service User
    1

I am very satisfied with the care given to me. I'm most impressed by the cheerful way the help has been offered by all of the team.

How likely would you be to recommend Bluebird Care (Dunbartonshire)? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.7 out of 5

Bluebird carers go into my Mum's house at least twice a day - usually to make her breakfast, help her get dressed in the morning and help her get ready for bed at night. They are all very kind to her. They treat her with respect as if she was their own mother. She looks forward to them coming in and enjoys their company.

How likely would you be to recommend Bluebird Care (Dunbartonshire)? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.8 out of 5

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Extremely UNLIKELY

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Extremely LIKELY

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