Bluebird Care Cheshire East

Scope House, Weston Road, Crewe CW1 6DD
Review Us
9.8 25 Reviews
Bluebird Care Cheshire East and Bluebird Care Macclesfield are passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

Bluebird Care’s team offers a wide range of services to include prescription and shopping collection to ensure their vulnerable customers stay safe inside.

Rated Overall Outstanding by CQC (August 2019) Bluebird Care Cheshire East provides care and support to people in their own homes, ranging from a 30-minute visit to 24-hour live-in care. Each package of care is tailored to meet the individual's needs by a thorough assessment, and the creation of a person-centred care plan, which ensures every individual receives a unique, personalised service.

The team at Bluebird Care are highly trained professionals with a wealth of knowledge and experience, enabling them to provide the highest quality of home care.

Every individual is treated with compassion, dignity and respect, and it is understood how important it is for individuals to have the option to make choices and decisions in respect of their own lives.

They provide care in the following areas:

Crewe
Nantwich
Middlewich
Alsager
Haslington
Sandbach
Congleton
Holmes Chapel
Goostrey
Cranage
Wybunbury
Wrenbury
Sound
Willaston
Hough
Weston
Elworth
Brereton
Wheelock
Barthomley
Church Lawton
Rode Heath
Scholar Green
Astbury

Macclesfield area:
Macclesfield
Prestbury
Mobberley
Knutsford
Poynton
Alderley Edge
Wilmslow
... Read more
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28
  • Weekly Live-in Care Fees: from £1400

Our fees vary depending on the length of the calls that are required. The fees are discussed at the initial enquiry stage. We believe that our fees are in line with other providers in our local area. Please call us for more information.


We can deliver 30-minute calls through to 1-hour calls or more if required. Calls can be once a day or up to four times a day depending on the needs of the individual receiving the care. We also offer Live-in Care packages.

These prices are only a guideline, please contact Bluebird Care Cheshire East to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Liam Jones-Davies (Director)

Bluebird Care Cheshire East Reviews (25)

Total of 25, showing 21-25
9.8

Bluebird Care Cheshire East has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years. Over all time Bluebird Care Cheshire East has 25 reviews.

Overall Experience

  • 23
  • 2
  • 0
  • 0
  • 0

Date Published

25
0
3
8
17

Review from P H (Nephew of Client) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have always been most helpful to my Aunty in her personal care. Also, they have contributed to her general well being with their cheery and respectful manner. They are approachable and always keep informed of any developments.

Reply from Louise Mason, Admin at Bluebird Care Cheshire East

We are so pleased to hear how we have positively contributed to your Auntie's wellbeing, thank you for telling us your personal experiences of our service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D M (Client) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely friendly staff.

Reply from Louise Mason, Admin at Bluebird Care Cheshire East

We are so proud of our team and it is fantastic to hear your positive comments about them, we really appreciate your feedback, thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from I W (Husband of Client) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy to recommend this care provider. We have been using Bluebird Care Cheshire East for over three months and are more than satisfied with the service we receive. Bluebird currently provide my wife with care and help with personal hygiene and dressing and assist with exercises, for a total
of one hour each day. Without exception, we have found all the care assistants to be well trained, professional, knowledgeable and caring. In addition, they are sociable and compassionate. A real joy to have around.

Reply from Jayne Wakefield, Care Manager at Bluebird Care Cheshire East

We are so pleased to hear your personal experiences of our service. We are incredibly proud of our team and it is so fantastic to hear your positive comments about the care they provide. Thank you for taking the time to tell us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from G S (Client) assisted by family/friend published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied. No complaints at all.

Reply from Louise Mason, Admin at Bluebird Care Cheshire East

Thank you for your feedback, we are delighted to hear that you are so pleased with our service, we really appreciate you taking the time to let us know.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R A (Client) assisted by family/friend published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very supportive and are well organised. The carers are very friendly, competent and punctual.

Reply from Louise Mason, Administration assistant at Bluebird Care Cheshire East

Thank you for your positive comments and for taking the time to provide us with feedback. We are really happy that you feel this way about our service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Bluebird Care Cheshire East is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bluebird Care Cheshire East is calculated as follows: ( (47 Excellents x 5) ) ÷ 47 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Cheshire East is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Aug 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

News (0)

News

Previous Events

There are no previous events for Bluebird Care Cheshire East

Awards / Recognitions (2)

Top 20 Large & Mid-size Home Care Groups 2023

Recipient: Bluebird Care

Date: Wednesday 31 May 2023 More details

Top 20 Large & Mid-size Home Care Groups 2022

Recipient: Bluebird Care

Date: Thursday 31 Mar 2022 More details

Meet the Team (3)

Liam

Liam Jones-Davies

Job Title: Director

Joined: 2023

Liam is extremely proud to lead one of the few CQC Outstanding rated providers in the county. Liam believes having a well-trained, well supported, and happy workforce is key to delivering smiles on customers faces day after day.
... Read more
Melissa

Melissa Moore

Job Title: General Manager

Joined: 2024

Working closely alongside Liam, Melissa is our General Manager. With a first-class degree in business and management, Melissa has over ten years management experience and has managed teams of over one hundred and fifty people. Through her management experience Melissa brings strong leadership skills to the team, such as planning and problem solving, with a focus on ensuring a strong and consistent internal structure within the service.
... Read more
Molly

Molly Heywood

Job Title: Coordinator

Joined: 2025

Molly joined Bluebird Care in 2025, bringing with her just under 10 years of experience in health and social care. As a Level 4 qualified professional, Molly is passionate about delivering high-quality, person-centred care that truly makes a difference. In her role as Care Coordinator, Molly works closely with Melissa to ensure our customers receive the best possible support while also providing guidance and encouragement to our amazing care team. Communication is at the heart of what Molly does—she believes in building strong relationships based on trust, understanding, and a shared commitment to compassionate care.
... Read more

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Cheshire East to verify any information. View our terms and conditions. Bluebird Care Cheshire East has an Enhanced Service - more info.