Care Provided by Bradcare Ltd
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Please call our office Monday- Thursday 9:00 to 17:00, Friday: 09:00- 16:30 to discuss our fees and pricing options.
Contact Bradcare Ltd to get a personalised quote
Good to Know
Owner
- Bradcare Ltd
- Private Owned
Person in charge
- Victoria Potter (Manager)
Are you the Owner/Manager of Bradcare Ltd?View your Advertising Options
Bradcare Ltd Reviews (7)
8.9
Bradcare Ltd has a Review Score of 8.9 (8.940) out of 10, based on 7 reviews in the last 2 years.
Over all time Bradcare Ltd has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Bradcare Ltd
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Review from R C (Daughter of Client) published on 2 April 2025 Submitted via Website•
Overall Experience
We have only been receiving care for my mum for a few days but we have already realised the service and care that Bradcare provide are outstanding. All staff are respectful, compassionate , friendly and professional towards my mum and the other members of family. There was a crisis early in the...
We have only been receiving care for my mum for a few days but we have already realised the service and care that Bradcare provide are outstanding. All staff are respectful, compassionate , friendly and professional towards my mum and the other members of family. There was a crisis early in the care and a member of the team immediately alerted medical staff meaning that mum received prompt care and attention. We are so grateful to the team, it's given us confidence and reassurance and taken pressure off the family. Thank you Bradcare.
↩Reply from Craig Maxwell, Director at Bradcare Ltd
Thank you so much for taking the time to share your wonderful experience with us. It's a pleasure taking care of your mum and we're happy to hear that we've been able to take the pressure off you and the family. We're looking forward to continuing to provide exceptional care to your mum and building our relationship together.
Review from P S (Son of Client) published on 2 April 2025 Submitted via Postal Card•
Overall Experience
The carers are respectful and efficient. Do everything we require them to do.
The carers are respectful and efficient. Do everything we require them to do.
↩Reply from Craig Maxwell, Director at Bradcare Ltd
Thank you for your lovely comments about our carers. It is a joy to provide care to your mother and getting to know her has been really special. We are here for you and your mother, so do let us know if there's any support you need. We're looking forward to continue working together to strengthen our relationship.
Review from K S (Client / Service User) published on 20 March 2025 Submitted via Postal Card•
Overall Experience
Every single carer that has assisted me has been friendly, professional, kind and efficient. I cannot fault any of the carers. Highly recommend.
The management overall can be helpful but I did raise a query re my care plan timings over 2 weeks ago and management have still not responded. Not even...
Every single carer that has assisted me has been friendly, professional, kind and efficient. I cannot fault any of the carers. Highly recommend.
The management overall can be helpful but I did raise a query re my care plan timings over 2 weeks ago and management have still not responded. Not even a courtesy call. So I feel very let down and this should be improved.
↩Reply from Craig Maxwell, Director at Bradcare Ltd
Thank you so much for taking the time to share your feedback with us. I apologise that that your call wasn't initially returned and understand how this made you feel. However, I'm really glad that we've now resolved the issue you experienced and are looking forward to continuing to build our relationship together.
Review from M B (Wife of Client) published on 10 March 2025 Submitted via Postal Card•
Overall Experience
The service is expensive
Some staff are difficult to understand due to their accents,
They don't always turn up on time due to they have got behind with previous clients - so don't have enough time allotted to them to serve each client properly everyday.
Some staff are difficult to understand due to their accents,
They don't always turn up on time due to they have got behind with previous clients - so don't have enough time allotted to them to serve each client properly everyday.
The staff are always pleasant and have a...
The service is expensive
Some staff are difficult to understand due to their accents,
They don't always turn up on time due to they have got behind with previous clients - so don't have enough time allotted to them to serve each client properly everyday.
Some staff are difficult to understand due to their accents,
They don't always turn up on time due to they have got behind with previous clients - so don't have enough time allotted to them to serve each client properly everyday.
The staff are always pleasant and have a laugh and a joke.
↩Reply from Craig Maxwell, Director at Bradcare Ltd
Thank you for taking the time to share your feedback. We're pleased to hear that our carers provide a pleasant experience for our service users.At Bradcare, we are dedicated to delivering quality care at a fair rate. As an equal opportunities employer, we proudly support carers from diverse...
Thank you for taking the time to share your feedback. We're pleased to hear that our carers provide a pleasant experience for our service users.At Bradcare, we are dedicated to delivering quality care at a fair rate. As an equal opportunities employer, we proudly support carers from diverse cultures and backgrounds.While our carers aim to follow their allocated visit times, there are instances where they may need to extend their stay based on a service user's needs. However, we always ensure that every service user receives the care they require.We appreciate your feedback and will continue striving to enhance your experience with us.
Review from J B (Daughter of Client) published on 10 March 2025 Submitted via Postal Card•
Overall Experience
All the carers are friendly and do an excellent job. All the staff are very helpful. Overall excellent.
All the carers are friendly and do an excellent job. All the staff are very helpful. Overall excellent.
↩Reply from Craig Maxwell, Director at Bradcare Ltd
I am certainly happy to hear that you find our services excellent. We look forward to further providing services for your mum and developing a long-standing relationship.
Review from Ann B (Wife of Client) published on 17 February 2025 Submitted via Postal Card•
Overall Experience
The carers are so professional and help me so much. As for the office staff, not so helpful.
The carers are so professional and help me so much. As for the office staff, not so helpful.
↩Reply from Craig Maxwell, Director at Bradcare Ltd
Thank you so much for taking the time to share your review with us. We really value your feedback. We're so sorry to hear that your experience with the office staff hasn't met your expectations. Your comments have been shared with the team and we'll endeavour to ensure that we're continually...
Thank you so much for taking the time to share your review with us. We really value your feedback. We're so sorry to hear that your experience with the office staff hasn't met your expectations. Your comments have been shared with the team and we'll endeavour to ensure that we're continually improving the service we provide. If you would like to discuss your experience in more detail with us, we'd be happy to speak with you.
Review from David R (Client / Service User) published on 12 February 2025 Submitted via Website•
Overall Experience
Being a client of Bradcare since September 2024 after leaving the hospital and undergoing respite. The care I have received from the staff has been very positive and supportive. I must admit the company are totally value for money for the care they give. I use them in the morning and preparing a...
Being a client of Bradcare since September 2024 after leaving the hospital and undergoing respite. The care I have received from the staff has been very positive and supportive. I must admit the company are totally value for money for the care they give. I use them in the morning and preparing a meal at lunchtime every day with dignity. I would recommend this company 100%.
↩Reply from Craig Maxwell, Director at Bradcare Ltd
Thank you so much for taking the time to share your experience with us. I'm delighted to hear that you're being supported and receiving positive care from our wonderful carers. It's a pleasure to have you with us and your kind comments have been shared with your carers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 May 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
News
- 10 Feb 2025
You can now keep up to date with all of our updates on social media: Facebook: https://www.facebook.com/bradcareuk Instagram: https://www.instagram.com/bradcareuk YouTube: https://www.youtube.com/@BradcareLtd LinkedIn: https://www.linkedin.com/company/bradcare-ltd
Awards / Recognitions (3)
- 18 Mar 2025Recipient: Bradcare Ltd
- 24 Feb 2025Recipient: Bradcare Ltd
- 11 Feb 2025Recipient: Bradcare Ltd
Accreditations
There are no accreditations posted yet for Bradcare Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Bradcare Ltd
How many Carers does Bradcare Ltd employ?
Bradcare Ltd employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bradcare Ltd to verify any information. View our terms and conditions. Bradcare Ltd has a Basic Service -what a Basic Service includes.