Brancaster Homecare

79 Highgate, Kendal LA9 4ED
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8.0 1 Review
  • Brancaster Homecare, Kendal
Brancaster Homecare Limited is a distinguished provider of bespoke home care services in the local community. Renowned for its compassionate and highly skilled team, the agency is committed to enabling clients to live independently and with dignity in the comfort of their own homes.

The team delivers a comprehensive range of personalised support, including expert domiciliary care, complex live-in assistance, and specialised companionship. Every care plan is meticulously crafted following an in-depth consultation, ensuring it perfectly aligns with individual needs, preferences, and routines. This client-centred approach guarantees not only practical support but also fosters genuine emotional wellbeing and social connection.

Brancaster Homecare prioritises investment in its people, ensuring all caregivers are rigorously vetted, fully qualified, and receive continuous professional development. This unwavering commitment to excellence and reliability has established the agency as a trusted name for families seeking outstanding, transparent, and empathetic care for their loved ones.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.50 – £38.70
  • Weekly Live-in Care Fees: £1550 – £1750

Give us a call if you want to Taylor the POC according to your need.

These prices are only a guideline, please contact Brancaster Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Brancaster Homecare Limited

Person in charge

  • Tracy Bean & Christine Howard (Nominated Individual & Registered Care Manager)
8.0

Brancaster Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Brancaster Homecare has 1 review.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 0
Date Published
  • 1
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  • 1
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Reviewer Connection to Brancaster Homecare
  • 1
Total of 1, showing 1-1
Review from E T (Daughter of Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been using Brancaster Homecare for my mother for several months and the service has been nothing short of outstanding. The caregivers are not only compassionate but also consistently attentive to her specific needs and preferences. Highly recommend their services to anyone seeking reliable and
loving home care.
Reply from Muhammad Khan, Managing Director at Brancaster Homecare

Thank you for the wonderful review! We truly appreciate your kind words and support.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Brancaster Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Brancaster Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Brancaster Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Muhammad

Muhammad Khan

Job Title: Managing Director Joined: 2020

Muhammad Khan is a highly dedicated and compassionate Director at Brancaster Homecare Limited, where his unwavering commitment to client wellbeing and operational excellence is instrumental to the agency's day-to-day success. Renowned for his calm demeanour and exceptional problem-solving skills, Muhammad ensures that every client receives consistent, high-quality care tailored to their specific circumstances.


With a meticulous and thorough approach, Muhammad expertly manages care schedules and provides vital support to both clients and caregivers in the field. He is a primary point of contact for families, valued for his clear communication, reliability, and innate ability to build strong, trusting relationships. His supportive and proactive nature ensures that care delivery is seamless, responsive, and effectively meets evolving needs.


Muhammad’s profound sense of duty and his person-centred approach underpin his crucial role in upholding Brancaster Homecare’s core mission: to deliver exceptional, dignified support that truly makes a difference in the lives of clients and their families.

Tracy

Tracy Bean

Job Title: General Manager Joined: 2008

Tracy Bean is a pivotal member of the management team at Brancaster Homecare Limited, where she applies her extensive operational expertise and innate compassion to ensure the seamless delivery of outstanding client care. Known for her exceptional organisational skills and unwavering dedication, Tracy plays a fundamental role in maintaining the agency’s high standards of service and reliability.


With a sharp focus on the individual needs of each client, Tracy works closely with families and caregivers to coordinate tailored care packages that fully support independent living. She is highly valued for her responsive communication and her ability to build strong, trusting relationships with both clients and her team. Her supportive and diligent approach ensures that every aspect of care runs smoothly and efficiently.


Tracy’s profound commitment to enhancing the quality of life for others, combined with her meticulous attention to logistical detail, makes her an indispensable part of Brancaster Homecare’s mission to provide exceptional, person-centred support to the local community.

Christina

Christina Howard

Job Title: Care Manager Joined: 2008

Christina Howard is the dedicated Care Manager at Brancaster Homecare Limited, bringing a profound commitment to excellence and compassion to her leadership role. With a foundational belief that exceptional care is a right, not a privilege, she ensures every client receives support tailored to their unique life story and needs.


Christina is renowned for her hands-on approach and meticulous attention to detail. She personally oversees the development of each individual care plan, championing a philosophy that prioritises dignity, independence, and emotional well-being above all else. Her rigorous recruitment process ensures that only the most empathetic and skilled caregivers join her team, who then receive her continuous mentorship and support.


Driven by a passion for making a tangible difference in her community, Christina fosters a culture of respect and open communication between clients, families, and care staff. Her leadership is defined by reliability, expertise, and an unwavering dedication to setting the highest standard in personalised home care.

Catharine

Catharine Storey

Job Title: Team Leader Joined: 2015

Cathrine Storey is a highly experienced and dedicated Team Leader at Brancaster Homecare Limited, renowned for her person-centred approach that extends equally to the agency's cherished service users and its valued team of carers. With a profound understanding that exceptional care begins with a supported team, Cathrine excels in fostering a nurturing and positive environment for all.


Her leadership is characterised by empathy, wisdom, and an unwavering commitment to excellence. Cathrine provides robust mentorship and continuous practical support to her team of carers, ensuring they feel confident, valued, and equipped to deliver the highest standard of personalised care. She is a trusted point of contact for both staff and families, known for her exceptional listening skills and her ability to implement solutions that genuinely meet everyone's needs.


Cathrine’s dual focus ensures that the well-being of carers is prioritised, which in turn directly enhances the quality, consistency, and compassion of the support received by every service user. Her leadership is a cornerstone of the agency's mission to provide outstanding, dignified care that makes a real difference.

Frequently Asked Questions about Brancaster Homecare

What Type of Services does Brancaster Homecare offer?

Brancaster Homecare offers Home Care.

How many Carers does Brancaster Homecare employ?

Brancaster Homecare employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brancaster Homecare to verify any information. View our terms and conditions. Brancaster Homecare has an Enhanced Service - more info.