






Brancaster Homecare Limited is a home care provider based in Kendal, Cumbria, offering visiting care, live-in care, and 24-hour and overnight support. The agency supports older people, adults with physical disabilities, people living with dementia, and people returning home from hospital, helping them stay safe, independent and comfortable in their own homes.
Every care plan begins with a detailed consultation so that support matches each person's needs, preferences and daily routine....
Brancaster Homecare Limited is a home care provider based in Kendal, Cumbria, offering visiting care, live-in care, and 24-hour and overnight support. The agency supports older people, adults with physical disabilities, people living with dementia, and people returning home from hospital, helping them stay safe, independent and comfortable in their own homes.
Every care plan begins with a detailed consultation so that support matches each person's needs, preferences and daily routine. The team provides personal care, including washing and dressing, toileting, continence care, and medication assistance, alongside companionship, feeding and drinking support, and household help, including cleaning, laundry, meal preparation, and shopping.
Staff undergo pre-employment checks, including DBS and right-to-work checks, and receive training, supervision, and regular spot checks. Medication competency is recorded for all staff. Service users and families are encouraged to share feedback through reviews.
Live-in care is available with a 15% discount. Clients are encouraged to contact the team for a personalised quote tailored to individual needs.
Care Provided by Brancaster Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Brancaster Homecare to get a personalised quote:
Visiting care is charged per hour. Live-in care is available with an active 15% discount. Please call the team to discuss a care plan tailored to your needs and to request a full tariff sheet.
The price(s) shown are provided by the agency. Contact Brancaster Homecare for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Brancaster Homecare Limited
- Private Owned
Person in charge
- Christine Howard & Muhammad Khan (Registered Care Manager & Managing Director)
Brancaster Homecare Reviews (44)
Brancaster Homecare has a Review Score of 9.9 (9.879) out of 10, based on 44 reviews in the last 2 years.
Over all time Brancaster Homecare has 44 reviews.
We would like to provide a review regarding the consistently excellent, high level of care my Dad has received during his time being cared for at home by Brancaster Homecare. We have found each and every one of the carers to be compassionate, respectful and attentive to Dad's, and our, needs. They...
We would like to provide a review regarding the consistently excellent, high level of care my Dad has received during his time being cared for at home by Brancaster Homecare. We have found each and every one of the carers to be compassionate, respectful and attentive to Dad's, and our, needs. They always treat him with dignity and kindness which means a great deal to us as a family at this incredibly difficult time of his life. Eunice and team always do their best to bring some fun and happiness to his day; they make him as comfortable as they can and ensure he is well cared for. Their professionalism and patience provides great reassurance to us all. We sincerely appreciate everything they do - thank you.
Thank you for trusting us to care for your Dad.
Kind regards,
Brancaster Homecare
We are very happy with Dad's (Terry's) care. Dad's carers, particularly Arif & Bev are so kind and treat Dad with such dignity and respect and I know mum is also happy with Dad's care which also provides her with respite from being Dad's main carer, allowing her time to do something for herself...
We are so grateful to Arif & Bev for their continued care, support, dignity and kindness shown to Dad and would be grateful if you could pass on our thanks from all the family as it gives the family such peace of mind to know he is in safe hands.
Arif & Bev will be absolutely delighted with your kind words - they are both wonderful carers who truly...
Thank you so much for your lovely review about Terry's care. We are so pleased to hear that you and Mum are happy and that our care is giving Mum some well-deserved respite and peace of mind.Arif & Bev will be absolutely delighted with your kind words - they are both wonderful carers who truly care with dignity and respect. I will personally pass on your thanks from all the family to them.
Thank you for trusting us with Dad's care.
Best wishes
We would definitely recommend your services to anyone who asks about home care.
We would definitely recommend your services to anyone who asks about home care.
Thank you M J, this really means a lot to us. We're so pleased to hear your father-in-law is happy and comfortable, and that our team's care and diligence is coming through - I'll be sure to pass your kind words on to them. Thank you for trusting us with his care, and for recommending us to others.
I have been really pleased with the night time care provided for my dad. He has had Mansour and Qasim for night shifts.Having them with dad makes us feel at ease at night when we are not there. Our dad speaks highly of them both, they provide care in a safe and professional manner. I would also...
I have been really pleased with the night time care provided for my dad. He has had Mansour and Qasim for night shifts.Having them with dad makes us feel at ease at night when we are not there. Our dad speaks highly of them both, they provide care in a safe and professional manner. I would also like to thank Karan and Lucky who are always so friendly on the call when we ring. Thankyou all, Riz and family.
Thank you so much. It's wonderful to hear that Mansour and Qasim are giving you peace of mind overnight and that your dad speaks so highly of them, and I'll make sure Karan and Lucky know how much their friendliness on the phone is appreciated too. Thank you for taking the time to share this with us.
The carers that look after my husband 4 times a day are respectful, profesional,very careing and my husband is very happy with them.khan,Ritu,Rajveer,Teseen and Hina are all wonderful if I have missed anyone they are included. Thank you all.
The carers that look after my husband 4 times a day are respectful, profesional,very careing and my husband is very happy with them.khan,Ritu,Rajveer,Teseen and Hina are all wonderful if I have missed anyone they are included. Thank you all.
Thank you for your wonderful feedback. We're so pleased Khan, Ritu, Rajveer, Teseen, Hina and the team have cared for your husband with such respect and professionalism. We'll pass on your kind words to everyone. Thank you.
All the carers are meeting mums needs, and with her having Alzheimer's and can be very difficult to care for because of mums mood at the times, and in particular Ritu and Justin do try different approaches such as chatting about what mum likes and dislikes and have even put music to help whilst...
All carers are approachable and kind and very understanding , prompt and see to all her needs , and just like to say thank you for making my time with mum better ..
Thank you so much for your lovely review! We really appreciate your recognition. Ritu and Justin are wonderful, and we are so pleased to hear they are making a positive difference for mum by using such thoughtful, person-centred approaches. It is a privilege to care for her, and we are so happy to...
Thank you so much for your lovely review! We really appreciate your recognition. Ritu and Justin are wonderful, and we are so pleased to hear they are making a positive difference for mum by using such thoughtful, person-centred approaches. It is a privilege to care for her, and we are so happy to hear that your time together is better because of our team. Sending our very best wishes to you and mum.
Contact with the office is good.
All staff are consistent in their practice making life easier for mum.
Contact with the office is good.
All staff are consistent in their practice making life easier for mum.
We're so glad our team has been polite, friendly, and reliable - and that consistency has made life easier for your mum. It's also great to hear you're happy with our office communication. Your kind words mean a lot to us and we'll be sure to share them with the whole team.
Thank you for trusting us with your mum's care.
They are very thorough and friendly.
They are so respectful and caring to my mum and extremely patient.
They are making a very difficult time in our lives so much easier.
I am so glad to have the support caring for my mum.
They are very thorough and friendly.
They are so respectful and caring to my mum and extremely patient.
They are making a very difficult time in our lives so much easier.
I am so glad to have the support caring for my mum.
Warm regards,
Our experience of your care team has been excellent so far. My father feels he's being treated with dignity and respect. It was his birthday on Thursday, and the carers came in with a cake, chocolates and flowers, this really made this day. Thank you.
Our experience of your care team has been excellent so far. My father feels he's being treated with dignity and respect. It was his birthday on Thursday, and the carers came in with a cake, chocolates and flowers, this really made this day. Thank you.
Thank you for your lovely review. We are so glad your father felt respected and that we could make his birthday special. Wishing him a very happy birthday from all of us!
We are very happy with the service that has been provided. Marie has been well looked after and been shown dignity and compassion throughout her care. The carers have reacted to her needs very quickly and sorted out any problems immediately. Punctually has been excellent throughout.
We are very happy with the service that has been provided. Marie has been well looked after and been shown dignity and compassion throughout her care. The carers have reacted to her needs very quickly and sorted out any problems immediately. Punctually has been excellent throughout.
Thank you so much for your kind words. We're truly grateful for your feedback and delighted to hear that Marie received the compassionate and dignified care she deserves. Our team takes great pride in responding quickly to needs and maintaining excellent punctuality. It means the world to us to know we made a positive difference. Thank you for choosing us.
I am very grateful for the care my father received at the end of life. The carers were very genuine and kind. Nothing was too much trouble. There were two men who I observed giving my Dad a bed bath they were so gentle and treated him with dignity and respect there were two woman who went...
Forever grateful
Thank you for your kind words. We are truly honoured to have cared for your father.
With warm regards,Team Brancaster Homecare
He was very happy with the care he received from you guys..
He was very happy with the care he received from you guys..
---
Thank you for your kind words. We are truly honoured to have cared for your father.
With warm regards,
Team Brancaster Homecare
The family are very pleased with the care provided by Brantcaster. The staff are knowledgeable, kind and work extremely hard. Justin and Ritu have attended my father and have shown such kindness to him when he needs support the most and have a great rapport with him. Nothing is too much trouble...
The family are very pleased with the care provided by Brantcaster. The staff are knowledgeable, kind and work extremely hard. Justin and Ritu have attended my father and have shown such kindness to him when he needs support the most and have a great rapport with him. Nothing is too much trouble and their care skills are exemplary. They are also happy to offer advice to our family when needed. Thank you so much.
Thank you so much for your kind review. We are delighted that Justin and Ritu provided such wonderful care to your father. Your words mean a great deal to us and will be shared with the team.
Thank you for trusting Brancaster Homecare.
With warm regards,Team Brancaster Homecare
As my mother's primary carer, this has been an emotionally demanding time, and having Aman care for her overnight has brought great comfort and reassurance. She...
As my mother's primary carer, this has been an emotionally demanding time, and having Aman care for her overnight has brought great comfort and reassurance. She is kind, compassionate, and deeply empathetic, always treating my mother with dignity and ensuring her safety and comfort. Her patience, warmth, and professionalism are evident in everything she does.
Thanks to her dedication, I have been able to rest knowing my mother is in safe hands. The peace of mind she has given me is invaluable. Aman Preet has gone above and beyond, and her exceptional care deserves recognition. She is a credit to your organisation.
Please accept my sincere thanks and pass on my appreciation to Aman. She has made a meaningful difference during a very difficult time, and I will always be grateful for her support.
Yours sincerely,
Linda
We are delighted to hear that Aman provided your mother with the exceptional care and compassion she deserves during such a difficult time. Knowing that you were able to...
Thank you so much for taking the time to leave such a heartfelt and wonderful review. We are truly touched by your kind words.We are delighted to hear that Aman provided your mother with the exceptional care and compassion she deserves during such a difficult time. Knowing that you were able to rest and feel reassured whilst Aman was caring for your mother means a great deal to us.
We will be sure to pass on your gratitude to Aman, who we know will be deeply moved by your words. She is a valued member of our team, and your recognition of her dedication, kindness, and professionalism means the world to us.
It has been a privilege to support you and your mother, and we are so pleased that we could make a positive difference during this challenging period. Thank you once again for your kind words and for taking the time to share your experience. We wish you and your mother all the very best.
All the carers are profoundly compassionate, patient and kind, treating my brother in law with the utmost dignity and ensuring that he is comfortable...
All the carers are profoundly compassionate, patient and kind, treating my brother in law with the utmost dignity and ensuring that he is comfortable whilst maintaining his independence as much as possible.
Qasim and Rajveers gentle humour, calm presence and warm conversations make him feel heard, deeply respected and have helped to maintain his pride and self esteem.
Each carer has been a tremendous emotional support to my sister and family, communicating clearly and helping to guide us through a difficult time with grace.
Thank you to the whole team.
Diane W
Dear Diane,
Thank you so much for your lovely review. We are truly honoured to be supporting your brother-in-law and family during such a difficult time.
It means a great deal to us that our carers have provided not only dignified and compassionate care but also the emotional support your...
Dear Diane,
Thank you so much for your lovely review. We are truly honoured to be supporting your brother-in-law and family during such a difficult time.
It means a great deal to us that our carers have provided not only dignified and compassionate care but also the emotional support your family has needed. We are especially pleased to hear that Qasim and Rajveer made such a positive difference with their gentle humour, calm presence, and warm conversations.
Your kind words will be shared with the whole team, who will be deeply touched by your gratitude.
Thank you for trusting us to care for your loved one.
Terry is very happy with care he recieved from his gentleman carer. Also from who replace him when he has time off
Terry is very happy with care he recieved from his gentleman carer. Also from who replace him when he has time off
Thank you for your feedback. We are delighted to hear that Terry is very happy with the care he received from his gentleman carer and the replacement staff. We will be sure to pass your kind words on to the team.
I could honestly recommend them 100%
Francis
I could honestly recommend them 100%
Francis
Thank you so much for your wonderful review. We are delighted to hear that Malik and Ritu provided you with such professional and dignified care. Your recommendation means a great deal to us, and we will be sure to pass on your kind words to them both.
I really can't thank them enough for the comfort and kindness they...
I really can't thank them enough for the comfort and kindness they have extended to the whole family.
You have an amazing team of carers.
Thank you so much for your kind and heartfelt words. It means a great deal to our team to know we've been able to provide comfort and support during such a difficult time. We are truly grateful for your trust and will make sure your lovely feedback is shared with our carers.
Very friendly. Must say Joseph has taken to Unis , Mohammed.
They are both so lovely bless them.
Can't fault your team at all.
Thank you so much
Very friendly. Must say Joseph has taken to Unis , Mohammed.
They are both so lovely bless them.
Can't fault your team at all.
Thank you so much
Thank you so much for your lovely feedback we will ensure to pass this on to both the superstars.
Great service provided by this company, the team show great care and kindness when looking after my husband and are always gentle with him. We obviously have favourites and in particular Justin & Yashib our dream team!
Great service provided by this company, the team show great care and kindness when looking after my husband and are always gentle with him. We obviously have favourites and in particular Justin & Yashib our dream team!
Thank you for your lovely feedback. We are delighted to hear that you are pleased with the care and support provided by our team. We truly value your comments and will ensure your appreciation is shared with the team, who will be encouraged by your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- 15 Sep 2025
We are proud to have been featured in a recent edition of the Westmorland Gazette, discussing a vital topic for many families in our community. The article, "Facing the Difficult...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Brancaster Homecare.
Accreditations
There are no accreditations posted yet for Brancaster Homecare.
Meet the Team (3)

Muhammad Khan is a highly dedicated and compassionate Director at Brancaster Homecare Limited, where his unwavering commitment to client wellbeing...
Muhammad Khan is a highly dedicated and compassionate Director at Brancaster Homecare Limited, where his unwavering commitment to client wellbeing and operational excellence is instrumental to the agency's day-to-day success. Renowned for his calm demeanour and exceptional problem-solving skills, Muhammad ensures that every client receives consistent, high-quality care tailored to their specific circumstances.
With a meticulous and thorough approach, Muhammad expertly manages care schedules and provides vital support to both clients and caregivers in the field. He is a primary point of contact for families, valued for his clear communication, reliability, and innate ability to build strong, trusting relationships. His supportive and proactive nature ensures that care delivery is seamless, responsive, and effectively meets evolving needs.
Muhammad’s profound sense of duty and his person-centred approach underpin his crucial role in upholding Brancaster Homecare’s core mission: to deliver exceptional, dignified support that truly makes a difference in the lives of clients and their families.

Tracy Bean is a pivotal member of the management team at Brancaster Homecare Limited, where she applies her extensive operational expertise and...
Tracy Bean is a pivotal member of the management team at Brancaster Homecare Limited, where she applies her extensive operational expertise and innate compassion to ensure the seamless delivery of outstanding client care. Known for her exceptional organisational skills and unwavering dedication, Tracy plays a fundamental role in maintaining the agency’s high standards of service and reliability.
With a sharp focus on the individual needs of each client, Tracy works closely with families and caregivers to coordinate tailored care packages that fully support independent living. She is highly valued for her responsive communication and her ability to build strong, trusting relationships with both clients and her team. Her supportive and diligent approach ensures that every aspect of care runs smoothly and efficiently.
Tracy’s profound commitment to enhancing the quality of life for others, combined with her meticulous attention to logistical detail, makes her an indispensable part of Brancaster Homecare’s mission to provide exceptional, person-centred support to the local community.

Christina Howard is the dedicated Care Manager at Brancaster Homecare Limited, bringing a profound commitment to excellence and compassion to her...
Christina Howard is the dedicated Care Manager at Brancaster Homecare Limited, bringing a profound commitment to excellence and compassion to her leadership role. With a foundational belief that exceptional care is a right, not a privilege, she ensures every client receives support tailored to their unique life story and needs.
Christina is renowned for her hands-on approach and meticulous attention to detail. She personally oversees the development of each individual care plan, championing a philosophy that prioritises dignity, independence, and emotional well-being above all else. Her rigorous recruitment process ensures that only the most empathetic and skilled caregivers join her team, who then receive her continuous mentorship and support.
Driven by a passion for making a tangible difference in her community, Christina fosters a culture of respect and open communication between clients, families, and care staff. Her leadership is defined by reliability, expertise, and an unwavering dedication to setting the highest standard in personalised home care.
Frequently Asked Questions about Brancaster Homecare
How much does Brancaster Homecare cost?
The agency lists fees between £30.50 and £32 for hourly visiting care and between £1,350 and £1,650 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Brancaster Homecare employ?
Brancaster Homecare employs 60 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brancaster Homecare to verify any information. View our terms and conditions. Brancaster Homecare has an Enhanced Service -what an Enhanced Service includes.