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Briars Home Care Services

23 Beechwood Drive, Thornton-Cleveleys FY5 5EJ
Briars Home Care Services Logo
Briars Home Care Services logo
Briars Home Care Services, Thornton-Cleveleys
Briars Home Care Services, Thornton-Cleveleys
Briars Home Care Services, Thornton-Cleveleys

Briars Homecare is a dedicated provider of domiciliary care services for over 20 years, supporting individuals throughout Wyre and Fylde to live independently in their own homes. A person-centred care approach adapts to the lifestyle of every individual visited. Working in partnership with Lancashire County Council, Blackpool Council and the NHS.

Services are designed for a wide range of adults who require assistance to maintain their quality of life at home....  

Care Provided by Briars Home Care Services

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £25.98
  • 30 Minute Visiting Care Fees: from £12.99
The price(s) shown are provided by the agency. Contact Briars Home Care Services for full pricing details and T&Cs.

Contact Briars Home Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Briars Home Care Services
  • Private Owned

Person in charge

  • Imtiaz Ismail (Manager)

Briars Home Care Services Reviews (8)

9.2

Briars Home Care Services has a Review Score of 9.2 (9.204) out of 10, based on 5 reviews in the last 2 years. Over all time Briars Home Care Services has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from I D (Nephew of Client) published on 27 May 2026 Submitted via Website
Overall Experience
We have been very happy with the service and care given.

Always on time ,reliable and friendly and my auntie feels very comfortable with the staff. We would recommend your services to others and appreciate the work you do

Reply from Samantha Britton, Office Manager at Briars Home Care Services

Thank you so much for your kind words. We really do appreciate it, we will send your compliments to your Aunties staff.

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Review from Jill B (Daughter of Client) published on 1 May 2026 Submitted via Postal Card
Overall Experience
Mum likes all the ladies that come to care for her. As always she has her favorite. She feels comfortable in their care. Relies on the consideration they give to her. Mum says every one is good.

The odd issue is with timing of visits, occasionally 7am visits, mum gets confused. Likewise, last visit 9.30am completely threw her (& dad)> It would be perfect to get a 9pm visit, then Mum would go to bed. I've always found office team helpful.

Reply from Samantha Britton, Office Manager at Briars Home Care Services
Thank you so much for your feedback. We try and move, where possible the visit times to what is requested, often the times you have asked from the local authority are different to the times they give us unfortunately.

Call us anytime, we are always available for a chat.

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Review from M D (Client / Service User) published on 22 April 2026 Submitted via Postal Card
Overall Experience

I am very happy with the service provided I get treated with respect and dignity. The carers make my meals, help with personal care and look after me. Nothing is too much trouble for my carers they make me feel happy and comfortable at home.

Reply from Samantha Britton, Office Manager at Briars Home Care Services
We are very happy to hear that you are happy with the service that our carers are providing.

Thank you

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Review from E B (Daughter of Client) published on 16 April 2026 Submitted via Website
Overall Experience

All the staff at Briars are very friendly and take time to care for my mother Amy especially her 3 main carers Jeanette, Emma & Mina who have a wealth of experience in caring. They make a big difference to Amy's quality of life and are always professional and friendly. They give Amy re-assurance and she doesn't have to worry when they are on duty. The office staff Suzie and Louise are brilliant and always try to accommodate any issues when they arise. I would recommend Briars we have used a few care agencies and this is by far the best one. A big thankyou to all the staff.

Reply from Samantha Britton, Office Manager at Briars Home Care Services
Thank you so much for your kind words. We always try to fit our staff to the client wherever possible.
I will pass on your compliments to the team who you have named.

I am grateful that you and your mum are happy with the service we provide.

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Review from Debbie W (Daughter-in-law of Client) published on 25 November 2025 Submitted via Website
Overall Experience
Carers from Briars Homecare come in to see my MIL (93 years) 3 times a day. All the carers are lovely and very professional and make her feel at ease.
They supervise her medication and personal care and always encourage her to eat (she''s a fussy eater with little appetite, so that is really important for us). They always have a chat with her about daily life too which is really nice.
We were very worried about having carers as MIL isn't easy with strangers, but nothing is too much trouble and the service they provide has taken all the worry away.

The manager and all the staff in the office are also lovely, very knowledgeable and super helpful.

Reply from Samantha Crew-Easton, Office Manager at Briars Home Care Services
Thank you so much for your kind words, we really do appreciate this and I am so happy that our staff are providing a great service to you and your MIL.
After many changes over the last few years within the company this is great news, and shows how the hard work has paid off.

Thank you

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Review from Robert H (Client / Service User) published on 28 March 2022 Submitted via Website
Overall Experience

Both the office staff and carers from Briars Home Care were simply amazing. We needed help quite quickly with a relative, with specific needs and the response from them was faultless. Highly recommended!

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Review from Janie C (Client / Service User) published on 19 August 2021 Submitted via Website
Overall Experience

Office staff were really friendly, I called up for extra hours after an accident a week after going with them and they found the time to help out with almost everything I asked for. Office staff are angels and deserves so much love. Can't fault them.

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Review from Racheal H (Client / Service User) published on 14 May 2019 Submitted via Website
Overall Experience
I was a client of Briars Home Care Services for approximately 10 months. I can honestly say they were the worst agency I have ever had. When I first started with them they could only offer me an 11 am morning call, they said it was only temporary and as soon as they could they would give me an earlier time, that never happened. Same with my bed call visit, 6 pm, 17 hours in stuck in bed is too much for anyone, especially someone like me who is still relatively young with 2 children. I was supposed to have been given one of their handbooks (by statutory regulation) I never received such a book.

The standard of staff training was extremely poor. This was evident when they brought down a metal bar on the hoist and it hitting me on the head. At least twice a week, frequently more either 1 or both carers were 30 mins or more late, often only 1 carer would turn up. I could go on but not enough space on here, the office kept sending carers I had barred. Strongly advise avoiding this disrespectful agency.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 March 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Briars Home Care Services.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Briars Home Care Services.

Meet the Team (8)

Samantha Britton Job Title: Office Manager Joined: 2017
Samantha Britton

Before joining the company, I worked in Management in a completely different industry for 15 years. The change in vocation was the best thing I have ever done, and I regret not doing this sooner.

Since joining Briars Homecare in early 2017 as a care assistant, I have worked my way up in all office roles before my current position as Office Manager.

I have been part of many positive changes in the company over the last 4 years, growing to where we are today, and I am proud to be a part of this growth with an amazing group of individuals.

The well-being of staff and service users is of great importance to me, and implementing an open-door policy means you will have a warm welcome, open arms, a listening ear (and the kettle will always be on)

No matter the challenges we all may face in this job, I am surrounded by a network of staff across the board who love the company as much as I do. And for that, I am proud and grateful.

Louise Riley Job Title: Care Coordinator Joined: 2016
Louise Riley

My name is Louise, and I have worked in the social care industry since 1998, after completing my work experience in a care home, which resulted in a job as a care assistant.

I developed a passion for the job and went on to work in other care homes before joining Briars Homecare in 2016 as a carer.

While working as a carer, I completed an NVQ in Health and Social Care and then got the job of Care Coordinator in the office, which is my current role. This role involves staff rostering, sourcing and allocating packages.

I love my job and enjoy the challenges and rewards that it brings day to day.

Suzie Smith Job Title: Compliance Joined: 2018
Suzie Smith

I started with the company in 2018 as a carer, which I absolutely loved, helping the Service Users.

In 2023, an opportunity came up to work in the office as Compliance; this was my goal!

I still get to meet the clients when I do care plans and risk assessments, and I enjoy getting to know more about them during this assessment.

I like to still do some care on occasion, but spend most of my time in the office.

I have worked for the company for 8 years now and thoroughly enjoy my job, and I get lots of support from everyone in the office and the care staff.

Jess E Job Title: Care Assistant Joined: 2018
Jess E

Hi, I am Jess. I have worked for Briars Homecare for many years now. I enjoy being with and helping the clients. I hope I can brighten up their day as much as they brighten up mine.

I enjoy spending time with my family and walking my dog, Bert.

Georgina S Job Title: Care Assistant Joined: 2021
Georgina S

Hi, I'm Georgina. I'm a carer for Briars Homecare and have been working for them for several years. I love my job, and I love caring for people in their own homes and bringing a smile to people's faces. This job is a very rewarding job, and I love it!!

Kartik V Job Title: Care Assistant Joined: 2025
Kartik V

Hi, I am Kartik. I am a caring, friendly and hardworking support worker who enjoys helping people maintain their independence and comfort in daily life. I always try to provide respectful and person-centred care, while building positive relationships with clients and their families. I am passionate about my work and enjoy making a difference in people's lives. I really enjoy one-to-one support work and sit-in services.

Stacey H Job Title: Care Assistant Joined: 2015
Stacey H

I am the longest-standing carer, working for Briars since 2015, as I feel it is nice for service users to have consistent carers. This builds a nice experience for them in their homes.

I get along with all staff, and the office works hard to try to complement effective work patterns.

I am passionate about the care I provide alongside the team I work with.

I encourage independence in our service users, and look up to older staff members as they also have good life experience.

Jeanette F Job Title: Care Assistant Joined: 2021
Jeanette F

I am a compassionate and dedicated Health Care Assistant with a genuine passion for supporting people to live comfortably, safely, and with dignity in their own homes. I take pride in building trusting relationships with the individuals I care for and always aim to provide person-centred care tailored to each person’s needs and preferences.

My role includes assisting with personal care, mobility support, medication prompts, meal preparation, companionship, and promoting independence wherever possible. I understand the importance of patience, empathy, and kindness, especially when supporting vulnerable individuals and their families during challenging times.

Outside of work, I enjoy nature, travelling, long walks, spending time with family, and caring for my animals. These interests help me stay grounded, compassionate, and connected to the values I bring into my caring role every day.

Frequently Asked Questions about Briars Home Care Services

How many Carers does Briars Home Care Services employ?

Briars Home Care Services employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Briars Home Care Services to verify any information. View our terms and conditions. Briars Home Care Services has an Enhanced Service - more info.