Briars Home Care Services

23 Beechwood Drive, Thornton-Cleveleys FY5 5EJ
8.0 4 Reviews
  • Briars Home Care Services, Thornton-Cleveleys

Care Provided by Briars Home Care Services

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £17.33

These prices are only a guideline, please contact Briars Home Care Services to find out the exact price for your requirements.

Contact Briars Home Care Services to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Briars Home Care Services to get a personalised quote.

Good to Know

Owner

  • Briars Home Care Services
  • Privately Owned

Person in Charge

  • Imtiaz Ismail (Manager)
Are you the Owner/Manager of Briars Home Care Services? View your Advertising Options

Briars Home Care Services Reviews (4)

8.0

Briars Home Care Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Briars Home Care Services has 4 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 1
Date Published
  • 4
  • 1
  • 1
  • 1
  • 3
Reviewer Connection to Briars Home Care Services
  • 3
  • 1
Total of 4, showing 1-4
Review from Debbie W (Daughter-in-law of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers from Briars Homecare come in to see my MIL (93 years) 3 times a day. All the carers are lovely and very professional and make her feel at ease.
They supervise her medication and personal care and always encourage her to eat (she''s a fussy eater with little appetite, so that is really important
for us). They always have a chat with her about daily life too which is really nice.
We were very worried about having carers as MIL isn't easy with strangers, but nothing is too much trouble and the service they provide has taken all the worry away.
The manager and all the staff in the office are also lovely, very knowledgeable and super helpful.
Reply from Samantha Crew-Easton, Office Manager at Briars Home Care ServicesThank you so much for your kind words, we really do appreciate this and I am so happy that our staff are providing a great service to you and your MIL.
After many changes over the last few years within the company this is great news, and shows how the hard work has paid off.
Thank you
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Robert H (Client) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both the office staff and carers from Briars Home Care were simply amazing. We needed help quite quickly with a relative, with specific needs and the response from them was faultless. Highly recommended!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Janie C (Client) published on 19 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Office staff were really friendly, I called up for extra hours after an accident a week after going with them and they found the time to help out with almost everything I asked for. Office staff are angels and deserves so much love. Can't fault them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Racheal H (Client) published on 14 May 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
I was a client of Briars Home Care Services for approximately 10 months. I can honestly say they were the worst agency I have ever had. When I first started with them they could only offer me an 11 am morning call, they said it was only temporary and as soon as they could they would give me an earlier
time, that never happened. Same with my bed call visit, 6 pm, 17 hours in stuck in bed is too much for anyone, especially someone like me who is still relatively young with 2 children. I was supposed to have been given one of their handbooks (by statutory regulation) I never received such a book.
The standard of staff training was extremely poor. This was evident when they brought down a metal bar on the hoist and it hitting me on the head. At least twice a week, frequently more either 1 or both carers were 30 mins or more late, often only 1 carer would turn up. I could go on but not enough space on here, the office kept sending carers I had barred. Strongly advise avoiding this disrespectful agency.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Briars Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Briars Home Care Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Briars Home Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Briars Home Care Services

What Type of Services does Briars Home Care Services offer?

Briars Home Care Services offers Home Care.

How many Carers does Briars Home Care Services employ?

Briars Home Care Services employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Briars Home Care Services to verify any information. View our terms and conditions. Briars Home Care Services has an Basic Service - more info.