Briars Home Care Services

23 Beechwood Drive, Thornton-Cleveleys FY5 5EJ
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3 Reviews
  • Briars Home Care Services, Thornton-Cleveleys

Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £17.33

These prices are only a guideline, please contact Briars Home Care Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Briars Home Care Services

Person in charge

  • Imtiaz Ismail (Manager)

Briars Home Care Services Reviews (3)

Over all time Briars Home Care Services has 3 reviews.

Overall Experience

  • 2
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Overall Experience  Overall Experience 5.0 out of 5

Both the office staff and carers from Briars Home Care were simply amazing. We needed help quite quickly with a relative, with specific needs and the response from them was faultless. Highly recommended!

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Office staff were really friendly, I called up for extra hours after an accident a week after going with them and they found the time to help out with almost everything I asked for. Office staff are angels and deserves so much love. Can't fault them.

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Overall Experience  Overall Experience 1.0 out of 5

I was a client of Briars Home Care Services for approximately 10 months. I can honestly say they were the worst agency I have ever had. When I first started with them they could only offer me an 11 am morning call, they said it was only temporary and as soon as they could they would give me an earlier
time, that never happened. Same with my bed call visit, 6 pm, 17 hours in stuck in bed is too much for anyone, especially someone like me who is still relatively young with 2 children. I was supposed to have been given one of their handbooks (by statutory regulation) I never received such a book.
The standard of staff training was extremely poor. This was evident when they brought down a metal bar on the hoist and it hitting me on the head. At least twice a week, frequently more either 1 or both carers were 30 mins or more late, often only 1 carer would turn up. I could go on but not enough space on here, the office kept sending carers I had barred. Strongly advise avoiding this disrespectful agency.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Briars Home Care Services

What Type of Services does Briars Home Care Services offer?

Briars Home Care Services offers Home Care.

How many Carers does Briars Home Care Services employ?

Briars Home Care Services employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Briars Home Care Services to verify any information. View our terms and conditions. Briars Home Care Services has an Basic Service - more info.