Briars Home Care Services

23 Beechwood Drive, Thornton-Cleveleys FY5 5EJ
Review Us
8.0 4 Reviews
  • Briars Home Care Services, Thornton-Cleveleys
Briars Homecare is a dedicated provider of domiciliary care services, supporting individuals throughout Wyre and Fylde to live independently in their own homes. A person-centred care approach adapts to the lifestyle of every individual visited. Working in partnership with Lancashire County Council, Blackpool Council and the NHS.

Services are designed for a wide range of adults who require assistance to maintain their quality of life at home.
Helping with the transitions that come with ageing while promoting independence.
Delivering support that focuses on patience, routine, and cognitive engagement.
Assisting with mobility and the practicalities of daily living.

Whether you require a short pop-in visit once a day or more comprehensive support across several hours, Briars Homecare offers a flexible range of services, including:
- Personal Care.
- Medication Management.
- Food Preparation and Domestic Support.
- Companionship.
- Overnights: Wake and watch services are also available.

Working closely with service users and their families to develop bespoke care plans that evolve as needs change.

The beating heart of the service are the team of Care Staff. Taking great pride in their recruitment process, selecting only those who demonstrate a genuine passion for caregiving.

All Briars Homecare staff are fully vetted with DBS and reference checks are mandatory.

Providing ongoing professional development in specialist areas such as safeguarding, infection control, and dementia-specific techniques.

Briars Homecare are proud to serve the Wyre and Fylde community, bringing professional healthcare standards to your doorstep. If you or a loved one are looking for a care partner that values independence and individuality, Briars Homecare is here to help.

Care Provided by Briars Home Care Services

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: from £12.99
  • Hourly Visiting Care Fees: from £25.98
Contact Briars Home Care Services to confirm what's included and receive a personalised quote based on your needs.

Contact Briars Home Care Services to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Briars Home Care Services to get a personalised quote.

Good to Know

Owner

  • Briars Home Care Services
  • Privately Owned

Person in Charge

  • Imtiaz Ismail (Manager)

Briars Home Care Services Reviews (4)

8.0

Briars Home Care Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Briars Home Care Services has 4 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 1
Date Published
  • 4
  • 1
  • 1
  • 1
  • 3
Reviewer Connection to Briars Home Care Services
  • 3
  • 1
Total of 4, showing 1-4
Review from Debbie W (Daughter-in-law of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers from Briars Homecare come in to see my MIL (93 years) 3 times a day. All the carers are lovely and very professional and make her feel at ease.
They supervise her medication and personal care and always encourage her to eat (she''s a fussy eater with little appetite, so that is really important
for us). They always have a chat with her about daily life too which is really nice.
We were very worried about having carers as MIL isn't easy with strangers, but nothing is too much trouble and the service they provide has taken all the worry away.
The manager and all the staff in the office are also lovely, very knowledgeable and super helpful.
Reply from Samantha Crew-Easton, Office Manager at Briars Home Care ServicesThank you so much for your kind words, we really do appreciate this and I am so happy that our staff are providing a great service to you and your MIL.
After many changes over the last few years within the company this is great news, and shows how the hard work has paid off.
Thank you
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Robert H (Client) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both the office staff and carers from Briars Home Care were simply amazing. We needed help quite quickly with a relative, with specific needs and the response from them was faultless. Highly recommended!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Janie C (Client) published on 19 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Office staff were really friendly, I called up for extra hours after an accident a week after going with them and they found the time to help out with almost everything I asked for. Office staff are angels and deserves so much love. Can't fault them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Racheal H (Client) published on 14 May 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
I was a client of Briars Home Care Services for approximately 10 months. I can honestly say they were the worst agency I have ever had. When I first started with them they could only offer me an 11 am morning call, they said it was only temporary and as soon as they could they would give me an earlier
time, that never happened. Same with my bed call visit, 6 pm, 17 hours in stuck in bed is too much for anyone, especially someone like me who is still relatively young with 2 children. I was supposed to have been given one of their handbooks (by statutory regulation) I never received such a book.
The standard of staff training was extremely poor. This was evident when they brought down a metal bar on the hoist and it hitting me on the head. At least twice a week, frequently more either 1 or both carers were 30 mins or more late, often only 1 carer would turn up. I could go on but not enough space on here, the office kept sending carers I had barred. Strongly advise avoiding this disrespectful agency.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Briars Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Briars Home Care Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Briars Home Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

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Samantha Crew-Easton

Job Title: Office Manager Joined: 2017

Before joining the company, I worked in Management in a completely different industry for 15 years. The change in vocation was the best thing I have ever done, and I regret not doing this sooner.


Since joining Briars Homecare in early 2017 as a care assistant, I have worked my way up in all office roles before my current position as Office Manager.


I have been part of many positive changes in the company over the last 4 years, growing to where we are today, and I am proud to be a part of this growth with an amazing group of individuals.


The well-being of staff and service users is of great importance to me, and implementing an open-door policy means you will have a warm welcome, open arms, a listening ear (and the kettle will always be on)


No matter the challenges we all may face in this job, I am surrounded by a network of staff across the board who love the company as much as I do. And for that, I am proud and grateful.

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Louise Riley

Job Title: Care Coordinator Joined: 2016

My name is Louise, and I have worked in the social care industry since 1998, after completing my work experience in a care home, which resulted in a job as a care assistant.


I developed a passion for the job and went on to work in other care homes before joining Briars Homecare in 2016 as a carer.


While working as a carer, I completed an NVQ in Health and Social Care and then got the job of Care Co-Ordinator in the office, which is my current role. This role involves staff rostering, sourcing and allocating packages.


I love my job and enjoy the challenges and rewards that it brings day to day.

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Suzie Smith

Job Title: Compliance Joined: 2018

I started with the company in 2018 as a carer, which I absolutely loved, helping the Service Users.


In 2023, an opportunity came up to work in the office as Compliance; this was my goal!


I still get to meet the clients when I do care plans and risk assessments, and I enjoy getting to know more about them during this assessment.


I like to still do some care on occasion, but spend most of my time in the office.


I have worked for the company for 8 years now and thoroughly enjoy my job, and I get lots of support from everyone in the office and the care staff.

Frequently Asked Questions about Briars Home Care Services

How many Carers does Briars Home Care Services employ?

Briars Home Care Services employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Briars Home Care Services to verify any information. View our terms and conditions. Briars Home Care Services has an Enhanced Service - more info.