Acer Care and Care 4 Me

Office 2, Cygnet Business Centre, Worcester Road, Hanley Swan, Worcester WR8 0EA
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9.5 7 Reviews
  • Acer Care and Care 4 Me, Worcester
Acer Care and Care 4 Me offers high-quality home care to people living in Herefordshire, so they can continue to live independently in their own homes. The team cover Bromyard, Ledbury, Malvern, Colwall and the surroundings areas.

The team are nurturing and supportive and provide care that is tailored to the individual. They are reliable and compassionate and respect and dignity is at the heart of their care.

The agency offer a whole range of bespoke care packages from companionship and personal care to help with managing medication and assistance with carrying out daily tasks.

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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £31 – £33

We don't charge for mileage or travel, this is included in the fee.

These prices are only a guideline, please contact Acer Care and Care 4 Me to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Quality Care and Companionship Ltd

Person in charge

  • Amy Gill (Manager)

Acer Care and Care 4 Me Reviews (7)

9.5

Acer Care and Care 4 Me has a Review Score of 9.5 (9.456) out of 10, based on 7 reviews in the last 2 years. Over all time Acer Care and Care 4 Me has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 0

Date Published

7
5
7
7
0

Review from Audrie M (Client) published on 28 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a wonderful time with my carers.

Reply from Amy Gill, Manager at Acer Care and Care 4 Me

Thankyou for your lovely words, it's a pleasure to come and support you.

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Value for Money

Review from B G (Daughter of Client) published on 21 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Service provided very good. Carers are great with Mum and help with whatever her needs are whilst also considering dad's well being.

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Management

Treated with Dignity

Value for Money

Review from P R (Daughter of Client) published on 17 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We started using Acer Care when my mum came out of hospital after a fall earlier this year. She has three visits a day. This was the first time we had used carers and the manager helped us navigate everything. The carers are professional and caring towards my mother. They don't rush and have an agreed
checklist for each visit. We have access to those details via an app which is helpful. I would recommend them.

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Treated with Dignity

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Review from Bridget H (Client) published on 17 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory. All is well.

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Management

Treated with Dignity

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Review from R G (Client) assisted by family/friend published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never had any problem with any of the staff at Acer Care/Care for me. I would highly recommend the company to anyone. The carers have the time and patience for you at all times and always have a happy smile. This is the first time I had to have care at home and no problems at all.

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Review from R S (Daughter of Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been having Care4Me for the last 2 years and we have been more than happy with the care she receives from them and the peace of mind it gives us, her family. The carers are always very friendly, attentive and helpful and the office staff bend over backwards to make sure that everything runs
smoothly (even when there are last-minute changes to the routine).

Reply from Amy Gill, Manager at Acer Care and Care 4 Me

Thankyou for your lovely comment, we are so glad that you are happy with the care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L H (Daughter of Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy with the care she has received from all the carers from Acer Care. She enjoys their company and likes having a chat with them. I have always found them caring and professional when I have been visiting my mother. They have made my life so much easier.

Reply from Amy Gill, Manager at Acer Care and Care 4 Me

Thankyou for your kind words, its a pleasure to be able to help and care for your mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.456)

Overview of Review Score

The Review Score of 9.5 (9.456) out of 10 for Acer Care and Care 4 Me is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Acer Care and Care 4 Me is calculated as follows: ( (31 Excellents x 5) + (10 Goods x 4) ) ÷ 41 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Acer Care and Care 4 Me is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Acer Care and Care 4 Me

What Type of Services does Acer Care and Care 4 Me offer?

Acer Care and Care 4 Me offers Home Care.

How many Carers does Acer Care and Care 4 Me employ?

Acer Care and Care 4 Me employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Acer Care and Care 4 Me to verify any information. View our terms and conditions. Acer Care and Care 4 Me has an Enhanced Service - more info.