Care Counts Ltd provides exceptional care services to people in their own home by care assistants who have been highly trained to meet a wide range of needs.
Care Counts Ltd understand that each service user will be different and works to place people with carers who they are well matched with and can form a strong bond of trust.
Care provision includes personal and domestic care assistance as well as help on visits out in the community.
Care Provided by Care Counts (Kirklees)
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 20 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £29.15
Contact Care Counts (Kirklees) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Care Counts Ltd
- Private Owned
Person in charge
- Samantha Burrows (Registered Manager)
Care Counts (Kirklees) Reviews (13)
Care Counts (Kirklees) has a Review Score of 9.5 (9.522) out of 10, based on 6 reviews in the last 2 years.
Over all time Care Counts (Kirklees) has 13 reviews.
The care,kindness and support my aunt and myself received was outstanding and holistic to her needs.
I was so impressed by the continuity of care as she required 4 visits a day. The main cares built up a special rapport with her and provided excemplenary care and support .
I always felt confident her needs were being met well . The on line documentation was reassuring and I got regular updates and support for myself as well.
Thank you for your care and kindness.
Thankyou for your kind words.. we loved caring for your aunt and the carers built up a relationship with her. Thankyou once again for taking the time to add your comments of us as a service to vulnerable people.
My grandad was very reluctant to have carers. He put up a big fight and refused to accept it, until he met the girls and they became a huge part of his ending making his final months happier and less lonely. One staff member in particular went above and beyond her duty often visiting him outside her hours, including while in hospital.
it was a pleasure to look after your Grandad thanks for a lovely review x
He looked forward to their visits and knew bang on each day when to expect them!
Couldn't have asked for more and even after we lost them, some of the girls visited his grave regularly and left gifts and cards
Was a pleasure looking after your grandad thanks for such a lovely review x
Fantastic carers so professional, understanding of needs, very quick to pick up the calls, definitely recommend to all my family and friends. Thank you for all you did you all went above and beyond. Family felt so much better knowing we was in good hands.
Thanks for such a lovely review was a pleasure thanks for such a lovely review x
All of the staff showed care and compassion to my Mum, she had several mental health issues including dementia. All staff offered a strength based approach to encourage independence, offered reassurance and emotional support when she became anxious, and social stimulation on every call. Mum loved seeing them daily, they always managed to get a smile out of her, she honestly looked forward to their visits.
Knowing Mum was safe and cared for enabled me to work knowing she was in good hands.
I cannot praise or recommend this company enough, from management to care staff they always went above and beyond to ensure Mums care and support need were met.
Any problems were acted on and resoved immediately.
Regular care staff that got to know Mum made such a difference and they became family friends.
I could go on but I am running out of space :-)
Was a pleasure looking after your mum thank you for such a lovely review x
My relative had been difficult with the previous care giver. Care Counts were really good with how they handled and interacted with my relative.
Definitely to be recommended.
Thanks for a lovely review was a pleasure looking after your relative, glad you was happy with the service.
Care Counts has supported my dad for four years, starting when he lost his wife and needed support from once a day with meals, to him requiring four calls a day to assist him with all his activities of daily living. They have supported him with consistent carers showing dignity and understanding when he still needed to be as independent as he could, they have made him laugh and smile and tolerated him when he was grumpy. As a relative living six hours away, they have kept me informed regularly and made me aware of any concerns, helped by contacting other agencies when required, and shown empathy towards me when I needed support. I feel they have given above and beyond what was expected, as a family we can’t thank the team enough, allowing him to stay at home until he died in hospital at nearly 90 years old.
Thank you for the review, it was a pleasure to be able to look after him and make sure he was able to remain at home as long as possible. All the carers will miss him and you as a family, but will be able to celebrate his life and say goodbye with you all next week.
Excellent support with friendly, efficient and willing staff. Always willing to go that extra mile in helping with prescriptions, home-cooked meals, locating a hairdresser, chiropodist and cleaner. Considering my brother-in-law's physical situation, he is happy and contented with the care he received four times a day. He is secure in knowing who is attending and what time.
Thanks for such a lovely review, it is a pleasure to care for him.
Excellent care by Care Counts.
I have recently had bad sciatica and needed that bit of extra time. To Care Counts staff, it is no problem they always help me out and I feel comfortable and completely safe with all the staff and totally trust them all with everything.
I just wanted to write about how wonderful the staff are at Care Counts. They have looked after my mum at home for quite a while now and nothing is too much trouble for them. From the excellent, daily care they provide Mum to stepping in to cover when needed. The staff always keep me informed of any concerns and liaise so well with the district nurses to provide all-round care. The ladies have such a caring approach and Mum loves to see them. I don't know what I'd do without them!
Thank you for your kind words, the carers love looking after your mum. Thanks for taking the time.
From Care Counts initial assessment and requests for help with ongoing developments with Mum, I am delighted that this company has been flexible to her changing needs. The carers are friendly, reliable and efficient, and I am informed regarding illness/falls etc. They keep me updated on their visits via their portal on my phone, giving me peace of mind and allowing her to remain safely in her home as long as possible.
Thank you for such a lovely review; we really appreciate it.
My carers are great, they help me maintain my independence living in my home. Throughout the current pandemic, they have kept me safe and reassured. I don't know what I'd do without them. I look forward to their visits every day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 March 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Care Counts (Kirklees).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Care Counts (Kirklees).
Meet the Team (3)
Sam is Director and founder of the company which initially began from her home address in 2006.
Before her managerial role she worked for a variety of companies in and around Huddersfield caring for service users in their own homes, and has a wealth of experience in a caring role. She carried on with her career progression becoming a care coordinator and manager.
Sam completed her D32/D33 in Health and Social Care and more recently her Level 5 in Leadership and Management.
Sam’s caring nature is evident in her role as Company Director and Registered Manager and she is passionate in providing High Quality Care to individuals to allow them to remain in their own homes.
Sharon has worked for Care Counts for the past 16 years as one of the original carers that Sam persuaded to join her when she founded the business.
Sharon's experience in care has developed over the years and she has progressed from Carer to Senior Carer to now Care Coordinator.
Sharon is a very hands-on member of the team and likes to be ‘out there’ completing new assessments and problem solving.
She has a Level 3 in Health and Social Care and is a looking to build on this in the not-too-distant future.
Sarah has worked for Care Counts for the last 3 ½ years as a senior carer and most recently as a care coordinator. She did briefly work for the company in 2016 but went off to further her career and experience in a care home/nursing setting.
She is currently in the middle of studying for a Level 4 in Health and Social Care.
Sarah is the go-to in our office for Rota’s and Finance whilst also continuing her caring role out in the community as and when needed. She has a very caring nature and will go over and beyond to make sure the service users receive the best care and experience from Care Counts.
Frequently Asked Questions about Care Counts (Kirklees)
How many Carers does Care Counts (Kirklees) employ?
Care Counts (Kirklees) employs 70 carers.
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