Carers at Home

Carers at Home have been supporting my father with his personal care needs for the past year. They provide a weekly schedule so he knows who is attending. The carers help him wash & dress but also take time to get to know him, his medical conditions and treat him kindly & respectfully. We have been very happy with the organisation of the service and the care he has received.

We have had Carers at Home from 2012 till now as they look after my husband. I have no words to describe how they help us. They are second to none. The carers are excellent, they show loving care that we feel very comfortable and we do trust them. Last year September when l was away , they well looked after my husband that he felt comfortable . Thanks to the management especially Carina, for coming to visit and see my husband in person. This makes us feel loved , valued and well listened to our concerns . Thank you again.Carers at Home team. This January you brought a device in our home for carers to log in and out . We appreciate it but we thought it would have been nice if you had notified us and explained before bringing that device . We are not sayong it is bad, but we would have loved to be given information about it , allow us to ask questions if possible.

The carers understand my Father's changing needs as his health condition changes. They treat him with respect and with care. They regularly ask to see what more they can do to help on each visit. Professional, polite and caring.

Diana

All the staff who visit regularly each morning are very pleasant polite and efficient in their duties.

If the carers are going to be late because of changes, especially in the evening it would be good if the office could let me know. We tend to eat after the carers are finished. Thank you all for all the work you all do, it is greatly appreciated.

Amanda

Thank you

Carers at Home cared for my mother for about 18months, visiting 3 times a day. They assisted her with personal care, preparing meals and administering medication. My mother was very happy with the care and the carers. She had regular carers which gave consistency and she said they were all very kind, caring and respectful. They encouraged her independence where possible and always gave her choices, selecting what to wear each day and meals. The carers were excellent in reporting to the office or on-call any concerns. On one occasion when the carer arrived she found my mother on the floor, she immediately called an ambulance and notified the on-call person. The carer stayed with her until the paramedics arrived and waited until she was transferred to hospital. My mother said afterwards that the carer was very calm, kind and reassuring while they waited. Both she and the family are very grateful to Carers at Home for the excellent care she received.

Carers At Home have been providing care for our parents for the past five years. It started with two visits a day to now for the last three years full time live in care. A local British family run business, Carers At Home are an exceptionally professional caring and competent company from the owners to the office team to the frontline carers, they are all extremely friendly and dedicated. We can whole heartedly recommend Carers At Home.