Aspire UK

Peepul Centre, Orchardson Avenue, Leicester LE4 6DP
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Top 20 award
10 31 Reviews
  • Aspire UK, Leicester
Aspire UK is a local reputable care provider with over 22 years' experience, providing high quality care services to the people of Leicester and Leicestershire with the aim to enrich the lives of clients. The service is built around the individual needs of each client and is delivered by a handpicked team of care and support staff that provide compassion, reliability, empathy and integrity in everything that they do.

Care staff ensure that clients are at the centre of everything they do, ensuring they provide exceptional person centred care services to enhance their quality of life.

Aspire UK's services include:

Home Care General: Personal Care, Domestic Assistance, 24 hour care, Waking and Sleep-in Services, Companionship, Respite Care, Dementia, End of Life Care, Live In Care and Help with appointments like doctors, hospital, etc.

Complex Care Services: for clients with Brain Injury, Spinal Cord Injury, Motor Neuron Disease, Multiple Sclerosis, Parkinson's, Learning Disabilities, Autism etc.

The clinical services the team provide include:

- Respiratory management such as non-invasive ventilation, cough assist and oral suction
- Tracheostomy care including tracheal suction and changes
- Gastrostomy feeding
- Medication management
- Epilepsy management and Buccal Midazolam Administration
- Stoma and Catheter care
- Moving and handling, including hoisting

The branch works in partnership with Leicester City Council & Leicestershire County Council, NHS and GPs as well as a number of charities.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £22 – £30

These prices are only a guideline, please contact Aspire UK to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • City & County Care Services Ltd

Person in charge

  • Patricia Branson & Jaspreet Anand (Registered Manager)

Aspire UK Reviews (31)

Total of 31, showing 1-20
10

Aspire UK has a Review Score of 10 (9.977) out of 10, based on 15 reviews in the last 2 years. Over all time Aspire UK has 31 reviews.

Overall Experience

  • 29
  • 2
  • 0
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Date Published

31
4
8
15
16

Review from Linda J (Daughter of Client) published on 19 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspire have provided care to my parents for the last 10 years. The amount of care needed has increased as their health declined. At all times the carers have been so kind and professional enabling my parents to stay in their own home which was really important to them. The carers show a genuine desire
to meet my parents needs and for myself and my sister it has been huge sense of relief to know we don't need to worry when we are away.
We cannot thank you enough for all the care and help we received.

Reply from Jaspreet Anand, Registered Manager at Aspire UK

Thank you so much for your kind words! We're thrilled to hear that you've been happy with the care you've received. Our team works hard to create a friendly and supportive environment, and it means a lot to know it's appreciated. We'll be sure to share your feedback with everyone, it will make their day!

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Review from M A (Son of Client) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi Team Aspire,
Till Date I am happy and satisfied the ongoing care provided by the team Aspire,Specially in Time management,health and hygiene,kind and polite behaviour towards my mum.The co ordinator is very kind and helpful upon requirements whenever needed.
Regular carers excellent with their
jobs,very well looked after my mum.
Thanks.appreciate the service
Kind regards

Reply from Jaspreet Anand, Registered Manager at Aspire UK

Thank you for reviewing the quality of care and support we deliver for your mother. We take pride in the care we deliver to all our clients, I will ensure I pass on your kind words to all concerned.

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Review from Geeta P (Daughter of Client) published on 29 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is very good, i recommend her for looking after your old people, she looked after my old people with good care and proffesinalness for a long time & found it was very hard to get someone good in.

Reply from Patricia Branson, Registered Manager at Aspire UK

Thank you for the time you have taken to review our care service to your elderly relative, we are really happy that you found the quality of care we provided was of a high standard and we will ensure we pass on your comments to all care staff that were entrusted with this care package.

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Review from S S (Granddaughter of Client) published on 3 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been with Aspire for 12 years. I want to take a moment to express my deep appreciation for the care workers at Aspire and the management team who dedicate their time, energy, and compassion to helping others. Their work is often challenging, both physically and emotionally, yet they continue to provide
essential support with kindness and professionalism.
Thank you for your dedication and kindness. Your work does not go unnoticed, and the impact you make is truly life-changing.

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Review from R M (Grandson of Client) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say enough about the exceptional service and compassionate care provided by Aspire UK for my bed-ridden grandmother. From day one, their team has shown professionalism, warmth and dedication in ensuring her comfort and well-being at home.
The carers are incredibly attentive and thorough, treating
my grandmother with the utmost respect and kindness. Every carer she has interacted with takes the time to talk with her, listen to her stories and make her feel valued and cared for, which means so much to her and to our entire family.
I must give a special mention to two particular carers.
The management team has also been excellent. They communicate regularly, keeping us informed of any updates or changes in her care plan and are quick to address any questions or concerns we might have. This level of transparency has been incredibly reassuring for us.
I highly recommend Aspire to anyone looking for quality, compassionate care for a loved one.

Reply from Jaspreet Anand, Registered Manager at Aspire UK

Thank you for your kind words and to earn five-star ratings against all our standards for the quality of our care is exceptional. We invest heavily in recruiting the right people and then ensure we train and invest in them, this ensures we consistently provide five-star care to all the clients we support.

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Review from S P (Daughter of Client) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspire UK were very helpful and we were happy with the service they provided. They were very prompt with any emails we sent and acted on feedback we gave as well as any issues we had. All the staff were very friendly and looked after my mum really well.

Reply from VIJAY MAJITHIA, Managing Director at Aspire UK

Thank you for the 5-star review, we are really pleased that we met your expectations of providing quality care and support to your mother. I will pass on your compliments to the team that cared for her.

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Review from Raj R (Son of Client) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to take a moment to express my appreciation for the exceptional service provided by Aspire UK. we have been extremely impressed with the level of professionalism and dedication displayed by the Aspire team. They have consistently gone above and beyond to meet our needs, and have exceeded our
expectations in every way. We are very grateful for their hard work and commitment to excellence. Thank you, Aspire UK, for providing such outstanding service.

Reply from Jaspreet Anand, Registered Manager at Aspire UK

Thank you for taking the time to review our care to your father, we are please that we met your expectations and I will pass on your comments to the care team.

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Review from H K (Husband of Client) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Aspire is that the caring standards are very professional coordinators who are two highly respected and very professional ladies and all their carers are well trained and professional except one coordinator who is so rude and unprofessional but all the rest of their staff are well
trained polite and professional

Reply from Jaspreet Anand, Registered Manager at Aspire UK

Thank you for the lovely 5 star review regarding the care we deliver to your wife. I will pass on your comments to all office and care staff involved. I will also contact you to discuss your comment above.

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Review from K K (Daughter of Client) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who came were all incredibly caring, professional and competent at what they did. During an incredibly distressing time during the end-of-life care of my mum the carers were always reassuring and ensured Mum felt safe. They were always client-focused and ensured Mum's dignity was prioritised.
The carers were like angels in human form and they made this period of time peaceful and supported my mum in a good death.

Reply from Jaspreet Anand, Registered Manager at Aspire UK

Thank you so much for your kind words. It's lovely to hear we have made such a difference to your mum's life. I will pass your comments onto the team that cared for your mother, they will be thrilled to know that they exceeded expectations.

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Review from D C (Daughter of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's carers were always very polite and compassionate about her needs and patient as she became slower and her condition worsened. My mother looked forward to their visits and enjoyed many happy and funny conversations.

Reply from Jaspreet Anand, Registered Manager at Aspire UK

Thank you for taking the time to write this lovely review. We are so glad that you are happy with our services and care professionals. Thank you for placing trust in us to care for your mother. We will pass on your lovely message to all the care staff that cared for her.

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Review from Ramesh K (Son of Client) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very caring, passionate and treat my mum as their own family member and they go the extra mile in providing care. Aspire and their carers provide excellent quality of care which I believe keeps clients safe and in the community and gives them quality of life.

Reply from Vijay Majithia, Managing Director at Aspire UK

Thank you for the amazing 5-star review, we truly have wonderful caring and supportive staff that are dedicated to delivering quality care.
Your mother has been one of our clients for the last 13 years, all our care staff love visiting her. I will pass on your comments to her care team.

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Review from H C (Son of Client) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Aspire has been looking after my mother for over ten years now. The carers are most of the time regular, so Mother has got used to them. They are mostly Gujarati/Punjabi speaking. The care and service they provide is excellent. The manager and team at the head office are also excellent.

Reply from VIJAY MAJITHIA, Managing Director at Aspire UK

Thank you for taking the time to review our care services. We will pass on your kind words to both the care and office teams that look after your mother's care needs.

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Review from Naresh D (Husband of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been under Aspire's care for the past 7 years and they have delivered excellent care so far. The carers look after her every day needs with full compassion, and friendliness and they all speak Hindi/Gujarati. I would recommend Aspire to anyone needing care for their loved ones.

Reply from VIJAY MAJITHIA, Managing Director at Aspire UK

Thank you sincerely for your very kind feedback. We are so pleased that our services are supporting your loved one in the way you would hope.

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Review from J P (Son of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We received a very professional and caring service from the carers. They flexed to suit our, sometimes demanding, needs.
Punctual and always on call or at the end of the phone. Medical and dietary advice was always useful and on offer in difficult situations. My father's end-of-life care was brilliant
and very sympathetic, always checking to see if the family were okay and comforted.

Reply from VIJAY MAJITHIA, Managing Director at Aspire UK

Thank you very much for your kind words. We really appreciate you taking the time to leave this review and we will be sure to pass on your feedback to the wider team.

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Review from P R (Daughter of Client) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspire UK, Leicester, has been providing care to our mother for the past eight months. Aspire provides a truly excellent and supportive service that allows loved ones to stay in their own homes. This is the first time our mother has had home carers and Aspire made the whole process comfortable and reassuring
from the very beginning for both our mother and us, as a family. The carers and our care co-ordinator are all very kind, compassionate, caring and supportive. The carers we use are all Gujarati-speaking which made the transition to home care much easier for our mother. They treat our mother with dignity and respect as if she was part of their own family. The care coordinator is also brilliant - she is very responsive and has supported us, as a family, from day one to provide a seamless service. We are very happy with Aspire and would recommend their services to all. Thank you to you all - keep up the fantastic work!

Reply from Vijay Majitha, Managing Director at Aspire UK

Thank you for a truly amazing five-star review and for acknowledging our true stars; the care staff and care coordinator that care for your mother, it means a lot to us that you have taken the time to review our services. I am proud that our care staff provide compassionate, caring and supportive care with dignity and respect, I will ensure your comments are passed on to all concerned.
Kind regards, Aspire UK.

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Review from Hemant T (Client) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspire Care are brilliant. Their service and carers are second to none. I would 100% recommend them to anyone. One staff member in particular is amazing. Her communication and service are again second to none. Overall their service is very good.

Reply from Vijay Majithia, Managing Director at Aspire UK

Thank you for your kind words and the review of our care and support services. We strive to provide quality care services to all our clients, we will ensure that your comments are passed on to all care and office staff involved in your father's care.

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Review from Pritesh K (Son of Client) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspire UK are a caring and service oriented company the care they provide is excellent. The carers who supported us to look after my mother were friendly and helpful. I would recommend Aspire UK to anyone looking for help with care.

Reply from Vijay Majithia, Managing Director at Aspire UK

Thank you for your honest review regarding the care we provide for your mother. I will of course pass on your kind words to the care staff and office team.

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Review from Avinash T (Son of Client) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspire UK, Leicester provide an excellent service to my mother. My mum and we as a family are very happy. All the carers who attend to my mother are very friendly, caring, supportive, and helpful. All the carers who attend to our mother communicate to her to cheer her up. They work selflessly. If there
are any issues and if we ring Aspire UK they immediately resolve the issue. It is one of the best service providers and once again would like to say my mother is more than 100% happy with the service provided by all the carers and also Aspire UK, Leicester. Please keep up the great work Aspire and all your carers are providing. If a carer suspects something is not right with my mother they will immediately ring us and advise. This we have found very useful and caring.

Reply from Vijay Majithia, Managing Director at Aspire UK

We are really pleased to hear that you, the family, and your mother are happy with the care and support services our care and office staff provide. Thank you for leaving us such a wonderful review, I will be sure to pass on your comments to everyone concerned in your mother's care. Kind regards.

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Review from H V (Wife of Client) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are using Aspire UK service for my husband for the last (more than) ten years and we are very happy with the service and care provided to my husband. We always receive regular carers who know my husband’s needs. The carers are fully trained and always treat my husband with respect and dignity. The
office staff are always ready to help whenever we need. I can’t thank Aspire UK enough as they provide a wonderful care and service to my husband. I would be very happy to recommend Aspire UK to others who need help.

Reply from Vijay Majthia, Managing Director at Aspire UK

We are really pleased that you and your husband are happy with the care and support services we have been providing for over ten years. I will pass on your kind words to all the care and office staff that have been involved in your husband's care.
Best Regards

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Review from P R (Son of Client) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been using the services of Aspire UK for 2 and a half years now. The carers are fantastic. The company tries to send the same carers most of the time which is very helpful as they understand my father's needs and they get on well. Also, the carers are well-trained, polite, professional, and helpful.
They often cheer up my father when he is down. I would recommend Aspire UK without hesitation.

Reply from Vijay Majithia, Managing Director at Aspire UK

Thank you for your review and recommendation. I am happy to hear that your father gets on really well with our care and support staff and that you find our staff well-trained, polite, and professional. I will of course pass on your comments to all staff concerned. Best regards, Vijay.

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Current Review Score: 10.0 (9.977)

Overview of Review Score

The Review Score of 10 (9.977) out of 10 for Aspire UK is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Aspire UK is calculated as follows: ( (85 Excellents x 5) + (2 Goods x 4) ) ÷ 87 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Aspire UK is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (6)

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Trish Branson

Job Title: Registered Operations Manager

Joined: 2021

Trish is the Registered & Operations Manager for Aspire UK. Trish has worked in the Health & Social Care Sector for over 40 years in various roles but the last 30yrs have been in management, managing Care Homes for Adults and Children, Supported Living and Home Care Organisations.


Trish oversees both our Homecare and Complex Care Divisions.


In her spare time, Trish loves baking cakes, travelling as well long walks with her dogs.

Jaspreet

Jaspreet Anand

Job Title: Deputy Manager

Joined: 2012

Jaspreet has been working in the health and social care sector for more than a decade. She started as a Care Coordinator and progressed to Recruitment and then Training Manager. Over the last 4 years she has overseen the Quality and Compliance of the whole organisation, Jaspreet believes that staff development and training are essential to offering quality home care


Outside of work she practices Yoga and Reiki and loves going on long walks.

Vanita

Vanita Patel

Job Title: Quality & Compliance Manager

Joined: 2012

Vanita has been a valued member of the Aspire team for over 9 years, initially starting her care journey as a part-time team member on the Emergency Duty Team. With experience in customer service, management and leadership, Vanita understands the importance of client-centred care and focusing on possibility and ability.


She is responsible for the day-to-day running of the local branch, ensuring the highest quality care and support is delivered to all our clients.


Vanita loves keeping fit and working out at the gym, her other main hobbies are travelling and cooking.

Kerry

Kerry Morgan

Job Title: Case Coordinator

Joined: 2015

Kerry Morgan’s role is to deliver a high standard of quality care support to all our clients and to develop person-centred Support Plans, Needs Assessments, and carry out Risk Assessments, to ensure clients' safety and the care they receive is effective.


She has a compassionate and caring nature and likes to learn things to develop her skills. She has always had a genuine concern for other people’s welfare, and empathy for their situation, as ageing, can be a difficult, confusing and, at times, painful process.

Emma

Emma Wright

Job Title: Quality Monitoring Officer

Joined: 2021

Emma has worked within the care sector for 20+ years, she commenced working at the age of 17 as a domestic and then progressed to a care assistant, senior care worker, head of care then deputy manager.


Emma now works for Aspire UK as a Quality Monitoring Officer, which gives her the enjoyment of all her previous roles rolled into one.


Emma Says
"As Quality Monitoring Officer, as with my other roles, my main passion is our service users. I love knowing that I have made a difference, no matter how big or small, to their lives, and also their families. It is my belief that we are not only there to support the service user, but also their families. Accepting care staff into your home or sometimes just admitting you need help can be a big thing for people".


In her spare time, Emma enjoys spending time with her husband, 3 wonderful children, and two grandsons.

Kasey

Kasey Comery

Job Title: Quality Monitoring Officer

Joined: 2022

Kasey has worked in children's homes prior to working for Aspire UK. Kasey joined the team in 2022 as a Quality Monitoring Officer and loves what she does. She support both our clients and care staff out in the field.


Kasey Says
"My passion is enabling our clients to reach their full potential and live independently whilst remaining safe in their own home. My positive approach to caring and empathy enable me to make a difference in each individual’s life. Seeing my clients smile gives me great job satisfaction".


Outside of work she love going on long walks, cooking, shopping and days out with my friends.

Frequently Asked Questions about Aspire UK

What Type of Services does Aspire UK offer?

Aspire UK offers Home Care.

How many Carers does Aspire UK employ?

Aspire UK employs 250 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aspire UK to verify any information. View our terms and conditions. Aspire UK has an Enhanced Service - more info.