All carers and the office staff including the team leader are excellentPradip L(Son of Client/Service User)
Aspire is a very good company and I would recommend them to anyone.P L(Client / Service User)
A special thank to the staff for all the care and support.Arvinda B(Wife of Client/Service User)
All carers and the office staff including the team leader are excellentPradip L(Son of Client/Service User)
Aspire is a very good company and I would recommend them to anyone.P L(Client / Service User)
A special thank to the staff for all the care and support.Arvinda B(Wife of Client/Service User)
Aspire UK is a local reputable care provider with over 22 years' experience, providing high quality care services to the people of Leicester and Leicestershire with the aim to enrich the lives of clients. The service is built around the individual needs of each client and is delivered by a handpicked team of care and support staff that provide compassion, reliability, empathy and integrity in everything that they do.
Care...
Care Provided by Aspire UK
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £24 - £35
- Weekly Live-in Care Fees: £1,200 - £1,800
- 30 Minute Visiting Care Fees: £12 - £17.50
Contact Aspire UK to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- City & County Care Services Ltd
- Private Owned
Person in charge
- Patricia Branson & Jaspreet Anand (Registered Manager)
Aspire UK Reviews (52)
Aspire UK has a Review Score of 9.9 (9.925) out of 10, based on 30 reviews in the last 2 years.
Over all time Aspire UK has 52 reviews.
From first contact, Aspire have been amazing with my father's care needs. They look the time to really understand our needs as well as our concerns before the care package was put in place. The carers are all so friendly and professional, always on time and take such good care of my father. He feels very comfortable with them and I have such peace of mind knowing he is happy.
Thank you so much for your kind words. Knowing that your father feels comfortable, happy, and well supported means everything to us.
We understand how important it is to find the right care, and we're so pleased we've been able to provide reassurance and peace of mind for your family. I'll be...
Excellent service provided from every level of staff such as case coordinated to carers. my mother- in-law feel very safe with carers and feeling happy seeing carer faces. She feel happy when she sees Dhara, Vishwa, Margi and Maitri. She feels these 4 girls are like her daughters. She can open her heart to them and carers also help her to advise / calm her down accordingly, just as their own grand mother. Cluent life is improving due to best staff and best organisation.
Thank you for such a lovely review of our care services to your mother in-law. We are really happy that the care team in charge of the day to day care take such good care of her, we will let both the care and coordinators know of this review and how happy and safe your mother in-law feels.
Aspire carers have consistently gone above and beyond for our client. The client has extremely complex needs and requires positive behavioural management. During the time since discharge home the carers have built a deep understanding of the clients personality. This has supported to build his communication and quality of life. I've seen lots of dedication to work with therapists to assist in the clients rehabilitation and how this can then translate into normal life.
Thank you for your kind feedback. We truly appreciate your recognition of the teams commitment and dedication. Supporting clients with complex needs requires commitment, consistency and is always a collaborative effort. We are incredibly proud of the dedication our care staff have shown, building a...
We've used Aspire for the last 5 years and they've been fantastic. The carers are kind, respectful and truly care about the person they support, not just the tasks. Communication is always clear and reliable, which gives us peace of mind.
Thank you so much for your kind words and for trusting Aspire UK with your care over the past five years.
It means so much to us to know that you've had such a positive experience with our team. We are incredibly proud of our carers and their commitment to being kind, respectful, and truly...
Excellent Team of Carers. Carers treat my mother, like their own. Care staff go beyond to meet the needs of the person cared. I will continue to recommend Aspire UK Care Agency to others of their exceptional service.
Thank you so much for your kind and heartfelt feedback.
It truly means a great deal to our entire team to know that your mother feels cared for and supported, and that our carers treat her like one of their own family members. Providing compassionate, person-centred care is at the heart of...
Aspire has been providing care and support for my mum for over two years.
The carers provide an excellent service, arrive promptly and support mum in a number of ways. The carers are polite, humorous and tidy. As the care is providing at my home (mum resides with me) the carers are respectful of my home and family life. They tidy up after themselves and securely lock doors when entering and leaving my home.
I would also like to praise Unnati at the Leicester office who is polite and responsive to phone calls and emails. She is also reactive to any changes required to mum's care sometimes at short notice. Thank you Unnati.
Thank you Aspire Care services for your ongoing support.
Thank you so much for taking the time to share such a kind and thoughtful review. We are truly grateful for your feedback and are delighted to hear that you and your mum are happy with the care and support provided.
Our carers take great pride in delivering high-quality, person-centred care...
When we have any concerns, we can confidently call our case coordinator at Aspire who has quickly helped to resolve any issues.
Overall we are very happy with the care received and my Dad feels safe and respected by carer and the team.
Thank you so much for taking the time to share your experience.
We're so pleased to hear that your father is happy with his regular carer and that, following your conversations with us, you feel confident in the support being provided. Building consistency and trust is incredibly important, and...
The whole service provided is good, whenever I asked for help they attended to my needs. In particular the coordinator is very good. The actual carers looking after my sister could Be a bit more attentive and give her some time and encouragement. But overall service of the place is good.
Thank you for taking the time to share your feedback with us.
We're really pleased to hear that you've had a positive experience overall and that you've found our team responsive whenever you've needed support. Your kind words about our coordinator are especially appreciated - we will be sure to...
This company provide 110 care to my brother and also the office staff are friendly and easy to talk to if you have any worries my brother has never been more happier and I know he is safe and taken care of thankyou
Thank you so much for your lovely feedback. It truly means a great deal to us.
We're so pleased to hear that your brother is happy and feels safe and well cared for - that is always our absolute priority. Knowing that you feel comfortable reaching out to our office team and that you find them...
The team at Aspire UK do a fantastic job in ensuring all my brother needs are met. All of his carers are amazing and they have all become like family to not just my brother but to my mum and I. The management staff are great in always being available, willing to listen and wanting to ensure support is given to us all. I trust that all our needs are met and extremely happy with the service we receive. Thank you so much for everything you do for us all.
Thank you so much for your incredibly kind words. It truly means the world to our entire team to hear that your brother and the family feel supported and cared for.
We are so grateful for the trust you place in us to support your brother. Knowing that our carers have become like family and that...
I like the app so I can tell Gavin who his carer will be on a particular day.
The only negative comment I can make is that I'm not always informed if someone brand new is coming.
Thank you for taking the time to share your experience with us. We are delighted to hear that your son has built positive relationships with his carers over the past two years and feels happy and well supported. Continuity and comfort are so important, especially when supporting individuals with...
Exceptional service from Aspire. The staff are well-trained, communicative, and truly care about the well-being of our son. They've have made a difficult situation so much easier for our family
Thank you so much for your incredibly kind words.
It truly means the world to us that you feel our team have been like members of your own family from day one. Supporting your son and your family is a responsibility we hold with great care and respect, and we are honoured to be part of his...
When my friend required home help / care, I recommended Aspire as the care provider of choice, as I had used them before in the care of my late sister in law. The carers are always respectful, caring and cannot do enough for their clients. I found this with my sister in law's carers as well. They go over and beyond when giving the care. Can't fault them.
Thank you so much for your wonderful review and for recommending Aspire UK.
It truly means a great deal to us that you would place your trust in us again after your experience with your late sister-in-law's care. Personal recommendations are incredibly important, and we are honoured that you...
A very caring company from managers to care staff, who are trained to the highest degree, and know their client/family well and understand the need of a client with complex needs. I am able to discuss/ review any concerns with the team managers, who are sympathetic and able to answer my queries or any concerns that I may have raised
Thank you so much for your kind and thoughtful review.
We truly appreciate you taking the time to share your experience. It means a great deal to us to know that you feel supported and that our managers and care staff have demonstrated the compassion, professionalism, and understanding that we...
I would like to add certain requests are probably not adhered to. Care providers could be little more considerate in cleaning up after them shows courtesy.
My elderly father does not enjoy change. When his regular carer left, Aspire took great care to introduce a new team with an introductory home visit and familiarisation session. This was a great relief to him and those who worry about him!
Thank you for your thoughtful review.
We understand how important continuity is, and we're so pleased the introductory visit helped make the transition smooth and reassuring for your father. Supporting both our clients and their families through change is something we take very seriously.
We truly appreciate your trust in Aspire UK.
My Dad, myself and my siblings are very happy with the care my Dad receives from his carers.
My Dad's regular carers and weekend cover carers look after his personal care with kindness, professionalism and always listen to my his needs and are very supportive.
They are always polite to him and the rest of the family and ensure his bedroom and bathroom is left clean after each call.
The office/coordination team are also polite, respectful and helpful in meeting our requirements.
I would recommend Aspire to anyone who is looking for care for their family members
Thank you for your kind feedback and for choosing Aspire UK to support your dad's care. We're really pleased to hear that your dad and your family are happy with the service provided. It's lovely to know that our care team deliver care with kindness, professionalism, and respect, and that they take...
We have had service from Aspire UK in the past for my Dad. When I found out that they were also the care agency for my mum I was so pleased.
The office team specially Andrea are so friendly, helpful and knowledgeable. The carers are very efficient, always turn up on time and offer a great care service.
I would highly recommend them.
Thank you.
Thank you so much for taking the time to leave such a lovely review. We're really pleased to hear that your positive experience with Aspire UK has continued for both your dad and your mum. Your kind words about the office team, especially Andrea, will mean a great deal to them. We're also delighted...
Excellent service provided
Thank you Aspire care UK
Thank you for taking the time to review the care and support provided to your father, we do appreciate your feedback, and we are so glad that you are satisfied with the service our care team provided for your father.
They work incredibly hard and are always attentive to her needs, even during the most difficult moments. There is a good level of consistency with the care staff, which has made a huge difference - my mum recognises them and feels more at ease with familiar faces, and that continuity is invaluable for someone living with dementia.
We are very happy with the service overall, and this positive experience extends to the administrative staff as well, who are helpful, responsive and supportive. Knowing my mum is in such capable and caring hands gives our family real peace of mind.
Thank you so much for your kind and thoughtful words. We are truly honored to be able to care and support your mother, and it means a great deal to know that our team is able to make a difference during such challenging times. Maintaining dignity and delivering care with compassion independence is...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Aspire UK.
Awards / Recognitions (1)
- Recipient: Aspire UKDate: Friday 30 May 2025
Meet the Team (4)
Trish is the Registered & Operations Manager for Aspire UK. Trish has worked in the Health & Social Care Sector for over 40 years in various roles but the last 30yrs have been in management, managing Care Homes for Adults and Children, Supported Living and Home Care Organisations.
Trish oversees both our Homecare and Complex Care Divisions.
In her spare time, Trish loves baking cakes, travelling as well long walks with her dogs.
Jaspreet has been working in the health and social care sector for more than a decade. She started as a Care Coordinator and progressed to Recruitment and then Training Manager. Over the last 4 years, she has overseen the Quality and Compliance of the whole organisation. Jaspreet believes that staff development and training are essential to offering quality home care
Outside of work she practices Yoga and Reiki and loves going on long walks.
Kerry Morgan’s role is to deliver a high standard of quality care support to all our clients and to develop person-centred Support Plans, Needs Assessments, and carry out Risk Assessments, to ensure clients' safety and the care they receive is effective.
She has a compassionate and caring nature and likes to learn things to develop her skills. She has always had a genuine concern for other people’s welfare, and empathy for their situation, as ageing, can be a difficult, confusing and, at times, painful process.
Kasey has worked in children's homes prior to working for Aspire UK. Kasey joined the team in 2022 as a Quality Monitoring Officer and loves what she does. She support both our clients and care staff out in the field.
"My passion is enabling our clients to reach their full potential and live independently whilst remaining safe in their own home. My positive approach to caring and empathy enable me to make a difference in each individual’s life. Seeing my clients smile gives me great job satisfaction".
Outside of work she love going on long walks, cooking, shopping and days out with my friends.
Frequently Asked Questions about Aspire UK
How many Carers does Aspire UK employ?
Aspire UK employs 250 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aspire UK to verify any information. View our terms and conditions. Aspire UK has an Enhanced Service - more info.