Over all time Choice Care Services Ltd has 1 review.
Overall Experience
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Review from Deryck (Son of Client) published on 7 December 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has been with this company for about a year now and the care workers are the best in the country as far as I and my mother are concerned. Each member of staff are fully trained in every aspect of care work and it's a 5-star service you get. My mother and me are both delighted on the standards
of health and safety and hygiene and they always wear masks, gloves and aprons so as not to spread germs by accident.
All the staff are happy to see you every day and they are happy to do anything you ask them to do. They are not the cheapest company you can get but they are not the most expensive company either. But I do know this, that they are the best company you can get and as for the management you cannot fault them.
I was so lucky to find this company for my mother as their standards of care and service are the highest you can get. A full 5 stars for each member of staff I have met and I have just about met everyone in the company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
18 Oct 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Choice Care Services Ltd
What Type of Services does Choice Care Services Ltd offer?
Choice Care Services Ltd offers Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choice Care Services Ltd to verify any information. View our terms and conditions. Choice Care Services Ltd has an Basic Service - more info.