Loading...

County Medicare Professional Nursing & Care Services Ltd

Monkhurst House, Sandy Cross Lane, Heathfield, East Sussex TN21 8QR
County Medicare Professional Nursing & Care Services Ltd Logo
County Medicare Professional Nursing & Care Services Ltd logo
County Medicare Professional Nursing & Care Services Ltd, Heathfield

County Medicare Professional Nursing & Care Services Ltd provides quality home care services in people's own homes.

Home care services include assistance with personal care (showering, dressing, going to the toilet, getting out of bed), help with household tasks, assistance getting to medical and social appointments etc.

Caring, trained home care staff treat people requiring care with dignity and respect.

Care Provided by County Medicare Professional Nursing & Care Services Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £37.74 - £41.67
  • 30 Minute Visiting Care Fees: £23.58 - £26.04
Rates above are based on 60 minute care calls. £37.74 hourly weekday, £41.67 week end. County Medicare provide 60minute visits, 45 minute visits and 30minnutes visits.

Please do not hesitate to call for a tailored price to meet your care needs.

The price(s) shown are provided by the agency. Contact County Medicare Professional Nursing & Care Services Ltd for full pricing details and T&Cs.

Contact County Medicare Professional Nursing & Care Services Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • County Medicare Professional Nursing & Care Services Ltd
  • Private Owned

Person in charge

  • Chloe Preece and Jade Morris (Manager and Deputy Manager)

County Medicare Professional Nursing & Care Services Ltd Reviews (12)

9.6

County Medicare Professional Nursing & Care Services Ltd has a Review Score of 9.6 (9.593) out of 10, based on 11 reviews in the last 2 years. Over all time County Medicare Professional Nursing & Care Services Ltd has 12 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to County Medicare Professional Nursing & Care Services Ltd
Loading...
Showing 12 reviews matching selected criteria
Review from Kimmy B (Daughter of Client) published on 27 April 2026 Submitted via Website
Overall Experience

I'm very happy with the care plan that is provided, my mother is at ease with the carers they are kind considerate of my mothers care she found it difficult to let go of her independence due to her medial health issues, but she smiles when her carers attend and is always letting myself her daughter, know how lovely they all are from the daily care to the cleaner who helps keep my mum in her little home that she loves, nothing is ever to much for the carers. As a family this gives us a huge relief to know mum is being well cared for . They have a wonderful communication with myself so I'm made aware immediately if there are any issues of concern. We are blessed to have them thanking them for there service Kimmy daughter if Rise who is in your care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan S (Wife of Client) published on 14 April 2026 Submitted via Website
Overall Experience

We are very happy with the care we receive from County Medicare. The staff are friendly and efficient, and if there are unavoidable delays in their arrival they always let us know. In the past they have stepped in and helped me deal with a situation I just couldn't - and didn't even charge me lots! I am so pleased we chose County Medicare when my husband was released from hospital nearly three years ago. They have kept us going since then. Can't recommend them highly enough. Susan

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sarah T (Daughter of Client) published on 24 March 2026 Submitted via Website
Overall Experience
The County Medicare team are wonderful - they genuinely do care!
My mum adores her carers; they have taken a great deal of trouble to really get to know and understand her. In addition to providing exemplary care, their visits also bring some fun - there's always a lot of laughter! Nothing is ever too much trouble, and they are always responsive and adaptable to my mum's evolving needs.
Their expertise, support, and unwavering kindness have helped Mum stay in her own home far longer than we thought possible.

We feel very lucky to have found County Medicare and highly recommend them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tina H (Daughter of Client) published on 4 March 2026 Submitted via Website
Overall Experience

We have had county medicare for some months now. My father has had up and down health issues resulting in lots of hospital visits. The carers have been amazing and dealt with all situations that come with caring for the elderly. They take the worry away and i have complete trust in the care they provide. My father couldn't have the indepence he is able to have without the fantastic care he recieves. They are cheerful and nothing is too much trouble. It is an excellent service provided by all the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Beverley B (Daughter of Client) published on 13 November 2025 Submitted via Postal Card
Overall Experience

We can't fault County Medicare. The care they have given my Mum and Dad over several years has been first class. They are professional, thorough, kind and caring. The support they have given myself and my brother as well as my parents, has been amazing. The carers work as a close team, updating the team if they notice anything different regarding Mum's behaviour, health or medication. If they have concerns, they let us know. The advice and guidance they give is always straightforward and sensible.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C W (Daughter of Client) published on 24 February 2025 Submitted via Postal Card
Overall Experience

We really appreciate the care and support of the team, as a family. The kind, compassionate care of the County Medicare Professional Nursing & Care Services team means so much and is greatly appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robert O (Client / Service User) published on 5 February 2025 Submitted via Postal Card
Overall Experience

Very happy with the service provided by all at County Medicare Professional Nursing and Care Services. Girls all friendly and willing to help as requested. Many thanks.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jon S (Son of Client) published on 5 February 2025 Submitted via Postal Card
Overall Experience

County Medicare Professional Nursing & Care Services are the most fantastic organisation! All the carers take special care at my mother and go beyond the call of duty. I meet several of the carers and all of them have genuine affection to my mother which leaves me with confidence that they do a great job. Highly recommend.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D J (Client / Service User) published on 4 February 2025 Submitted via Postal Card
Overall Experience

General service overall, excellent. Very odd times service will fall but this is ok. I would question hand hygiene. I give thanks for jobs done without payment. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lynne P (Wife of Client) published on 3 February 2025 Submitted via Postal Card
Overall Experience

County Medicare Professional Nursing & Care Services have supported my husband for nearly 2 years. As his needs have increased, they have helped me to gently persuade him to accept more help. They are skilled, knowledgeable and very observant, team communication is excellent. When a crisis has arisen, they have responded, increasing staff and even the director dropping everything to come out. I feel completely safe knowing they are caring for my husband, especially when I'm at work.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lesley S (Daughter of Client) published on 16 December 2024 Submitted via Postal Card
Overall Experience

All of County Medicare staff are excellent, kind and caring. Any delays are unavoidable, road closures etc. Always helpful. I have left my mother in their care while away on holiday and have never had a problem and my mother has always been happy on my return. I would not hesitate to recommend County Medicare to anyone. Standards and reliability are good.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Margaret C (Client / Service User) published on 4 March 2022 Submitted via Website
Overall Experience

I have had carers morning and evening for the past 3+ weeks whilst recovering from a bad fall, which culminated in fractured ribs etc. I would like to say how brilliant the team of ladies have been during that time; I, therefore, would highly recommend the care and excellent service that they provide. If and when, in the future, I have need of their services again, I would be very happy to have them again. A very big thank you to a highly professional team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 April 2025
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for County Medicare Professional Nursing & Care Services Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for County Medicare Professional Nursing & Care Services Ltd.

Meet the Team (2)

Jade Morris Job Title: Owner/ Finance Manager Joined: 2009
Jade Morris

Please meet Jade, she is the Deputy Manager at County Medicare, Finance Manager and Joint Owner.

Jade first started at County Medicare in 2009 on an Office Administrative apprenticeship. Once her apprenticeship was completed in 2010 Jade moved into learning the Payroll. By 2012 Jade was promoted to Finance Manager. In 2015 Jade began working with the clients and was then able to get a feel for the business as a whole.

In more recent years Jade progressed through the company and as a result, is now a proud owner of County Medicare.

Lisa Turner Job Title: Senior Care Assessor Joined: 2007
Lisa Turner

Lisa began at County Medicare in 2007 as a Health Care Assistant. After working in the branch for many years, Lisa was promoted to Senior Care Assessor in 2015.

Since then Lisa has thrived in her role and is dedicated to ensuring all of our clients keep their independence and are supported to the highest standard.

Frequently Asked Questions about County Medicare Professional Nursing & Care Services Ltd

How many Carers does County Medicare Professional Nursing & Care Services Ltd employ?

County Medicare Professional Nursing & Care Services Ltd employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact County Medicare Professional Nursing & Care Services Ltd to verify any information. View our terms and conditions. County Medicare Professional Nursing & Care Services Ltd has an Enhanced Service - more info.